IndusInd Bank is rated
3.2 out of 5 stars on
AmbitionBox, based on 21 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IndusInd Bank is rated
3.2 out of 5 stars on
AmbitionBox, based on 21 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in IndusInd Bank Customer Service Executive Reviews
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21 reviews found
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Popular
Customer Service Executive in
Chennai
Full Time
·
KYC Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2023
Likes
Nothing at all
Dislikes
Poor work culture.
Below are the problems I faced during my tenure.
No cabs provided.
Once you join the company, you will be in probation period for 6 months. In which you will not be provided any leaves even if you are sick. If you take leave it will be considered as LOP (Loss of pay).
Once your probation period is over you are entitled for 34 paid leaves, 20 Sick leaves and 10 casual leaves. However, you will be allowed to take even half of these leaves. Even you apply for leaves you need to apply it 45 days in advance. The manager of KYC is one of the pethatic manager who has a lot of attitude and doesn't know how to treat his reportees.
Work pressure is very high. There is 9 hour of working hours... If you login late you will be asked to complete your 9 hour and then leave.
If you are leaving early due to some emergency you will be asked to compensate the working hours next day. That means you will end up working more than your working hours.
People are asked to come to office even if there is any natural calamities (cyclone) ....
You will get 5 to 8 week offs in a month.
Even if you complain to HR on these things no will listen because manages and HRs are all good friends.
If you need to get the sick leave, each time you have to show the doctors prescription. If you do not have a prescription your leave will be an LOP ( loss of pay).
If you need to leave the company you have to serve a notice period of long 3 months (90 days).
In this notice period you are entitled to take 5 leaves but you will not be allowed to take it....
In short your life is hell.
No work and personal life balance.
Salary is also very pethetic.......
Do not join this company especially in KYC.... Your life will be hell because of few inefficient Managers and TLs....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
East District
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Dec 2023
Likes
In indusind bank employee work like a team. Heads are very supportive and encourage staffs to grow n help them to close deals.
Dislikes
Not fine anything yet
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
I learned other languages and gain system knowledge, personality development
Dislikes
There is a difficult way to earn incentive and contest
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 06 Nov 2023
Likes
Only and only my friends, tons of memories I cherish
Dislikes
Everything... No proper increment, No bonus, they deduct your incentives for every non sense thing, don't provide you proper information about the deduction... No Diwali benefits.. not even considering to share a dabba of a mithai.. no pantry area.. rules are different for seniors and juniors.. security person not giving you that respect that deserve.
Customer Service Executive in
Chennai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Oct 2023
Likes
Nice work and good experience all members are helping each other
Dislikes
Appraisal and promotion
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Mumbai
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Aug 2023
Likes
Bad experience there is no career growth
Dislikes
No work time limit no salary increase totally bad experience
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 26 Oct 2023
Likes
Just good for freshers only.
Dislikes
Work culture
You are reading trusted reviews. Keep reading to find out more about
IndusInd Bank.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Mar 2023
Likes
It was great working at indusind bank
Dislikes
No bonus
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
It is really very Good experiance. I got training in the first month of my job i got to know so much about banking industry. Learn so many things working in bank how banks works and how things get attached to every employee of the bank from customer to employee from manager to dbm everyone is playing important role. It is very important role of their work. At the end i learned mant things want to learn more about banking industry and its benefits....Read More
Dislikes
Dislike is just that the opening amount of their bank accout is very high. A middle class person might think to open account or maintain such amount if his/her salary is below that amount so they will think to join with us. In this thing this bank is unable to attract customers though the amount is very high.
Work Details
It is exciting meeting with new new people everyday. Solve and resolve daily cases of the walkin as well as requests of the customer. Wen we do mistakes from that mistakes we learn also. We learn daily we earn daily.
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jul 2023
Likes
Good place to work good friends
Dislikes
No time to talk to friends as it's voice process and can't have lunch with friends
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Feb 2022
Likes
Very nice work environment with friendly colleagues and seniors.
Dislikes
Nothing to dislike about.
Work Details
Work timings: Flexible Timings
Customer Service Executive in
Mumbai
Phone Banking Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 07 Jan 2021
Likes
Nice place to work
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2019
Likes
Well opportunity and association
Customer Service Executive in
Mumbai
Inbound customer service Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 28 Nov 2018
Likes
There were carrer opportunity
Dislikes
All team with whom I worked were fantastic
Work Details
Bit hectic due to call flow
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive
Banking Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2020
Likes
Work satisfaction
Dislikes
Nothing
Customer Service Executive in
Chennai
Consumer Finance Division (Collection Process) Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 07 Dec 2018
Likes
Teammate's
Dislikes
Career growth
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employee Benefits
Nothing Boring
Customer Service Executive in
Mumbai
Operation Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 16 Aug 2018
Likes
Learning New things
Dislikes
Na
Work Details
Work days: Monday to Saturday
Customer Service Executive in
Lucknow
Branch Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2019
Likes
Overall a nice company to work with ... As a fresher i would say that it groomed me a lot and helped me to do my own SWOT analysis which later paved a good way towards my growth and opportunities
Dislikes
Employee Engagement
Work Details
my work was light ... Defined SOPs on which we had to work. Banking system have good tools to work upon like indusind has Finally. Overall a great experience at indusind.
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
marketing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2017
Likes
It was a nice experience
Dislikes
Nothing like that
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
People also ask about IndusInd Bank's Customer Service Executives
How is IndusInd Bank to work for?
IndusInd Bank is rated 3.2 out of 5, based on 21 reviews by employees on AmbitionBox.
IndusInd Bank is known for Job Security which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at IndusInd Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IndusInd Bank?
According to AmbitionBox ratings, IndusInd Bank employees rate its salary and benefits as 3.0 out of 5. You can know more about IndusInd Bank Salaries at AmbitionBox
How is the work culture at IndusInd Bank?
Work culture is rated 3.0 at IndusInd Bank by 21 employees. While job security is rated 3.5 and work-life balance is rated 3.1 at IndusInd Bank. Read detailed reviews by employees of IndusInd Bank on AmbitionBox.
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