Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 7L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 8L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 1L+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Premium Employer

IndusInd Bank

Compare

3.5

based on 11k Reviews

Video summary

Filter reviews by

Clear all

IndusInd Bank Customer Service Executive Chennai Reviews

Updated 29 Jan, 2025

Overall Rating

3.9/5

based on 9 reviews

Rating distribution

5 (55.6%)

1 (11.1%)

2 (22.2%)

0 (0%)

1 (11.1%)

Category Ratings

3.9

Job security

3.6

Skill development

3.4

Salary

3.4

Work-life balance

3.3

Company culture

3.3

Work satisfaction

2.8

Promotions

What employees say about IndusInd Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

71% employees reported

Flexible timing

71% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

3 reviews

4.3

Rated by Men

6 reviews

Jobseekers also viewed

HDFC Bank Reviews

3.9

• 40k reviews

ICICI Bank Reviews

4.0

• 38.4k reviews

Axis Bank Reviews

3.8

• 25.7k reviews

Kotak Mahindra Bank Reviews

3.8

• 17k reviews

Yes Bank Reviews

3.7

• 7.8k reviews

Federal Bank Reviews

3.9

• 850 reviews

RBL Bank Reviews

3.6

• 3k reviews

IDFC FIRST Bank Reviews

3.9

• 10.3k reviews

Bandhan Bank Reviews

3.7

• 7.8k reviews

DCB Bank Reviews

3.7

• 3.2k reviews

AU Small Finance Bank Reviews

4.2

• 11.6k reviews

Jana Small Finance Bank Reviews

3.8

• 6.1k reviews

Equitas Small Finance Bank Reviews

4.5

• 6k reviews

Ujjivan Small Finance Bank Reviews

4.1

• 5.4k reviews

Standard Chartered Reviews

3.7

• 4.6k reviews

Deutsche Bank Reviews

3.9

• 3.5k reviews

Bank of America Reviews

4.3

• 3.1k reviews

NatWest Group Reviews

4.0

• 2.7k reviews

Barclays Reviews

3.8

• 2.4k reviews

Bank of Baroda Reviews

3.6

• 1.7k reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Customer Service Executive in Chennai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jan 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Cfd/ops Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Jan 2025

Likes

Worked without work pressure

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Customer Service Executive in Chennai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Jan 2025

Likes

Best environments and good leaders

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Service Executive in Chennai

Full Time

KYC Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Dec 2023

Likes

Nothing at all

Dislikes

Poor work culture. Below are the problems I faced during my tenure. No cabs provided. Once you join the company, you will be in probation period for 6 months. In which you will not be provided any leaves even if you are sick. If you take leave it will be considered as LOP (Loss of pay). Once your probation period is over you are entitled for 34 paid leaves, 20 Sick leaves and 10 casual leaves. However, you will be allowed to take even half of these leaves. Even you apply for leaves you need to apply it 45 days in advance. The manager of KYC is one of the pethatic manager who has a lot of attitude and doesn't know how to treat his reportees. Work pressure is very high. There is 9 hour of working hours... If you login late you will be asked to complete your 9 hour and then leave. If you are leaving early due to some emergency you will be asked to compensate the working hours next day. That means you will end up working more than your working hours. People are asked to come to office even if there is any natural calamities (cyclone) .... You will get 5 to 8 week offs in a month. Even if you complain to HR on these things no will listen because manages and HRs are all good friends. If you need to get the sick leave, each time you have to show the doctors prescription. If you do not have a prescription your leave will be an LOP ( loss of pay). If you need to leave the company you have to serve a notice period of long 3 months (90 days). In this notice period you are entitled to take 5 leaves but you will not be allowed to take it.... In short your life is hell. No work and personal life balance. Salary is also very pethetic....... Do not join this company especially in KYC.... Your life will be hell because of few inefficient Managers and TLs....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Dec 2023

Likes

I learned other languages and gain system knowledge, personality development

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is a difficult way to earn incentive and contest

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chennai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Oct 2023

Likes

Nice work and good experience all members are helping each other

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Appraisal and promotion

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Chennai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 26 Oct 2023

Likes

Just good for freshers only.

Job security - Excellent

Dislikes

Work culture

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

You are reading trusted reviews. Keep reading to find out more about IndusInd Bank.

Customer Service Executive in Chennai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jul 2023

Likes

Good place to work good friends

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No time to talk to friends as it's voice process and can't have lunch with friends

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Chennai

Consumer Finance Division (Collection Process) Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 07 Dec 2018

Likes

Teammate's

Skill development - Good

Dislikes

Career growth

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Employee Benefits

Nothing Boring

Return to all reviews

Top trending discussions

View All

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

Got a question about IndusInd Bank?

Ask anonymously on communities.

Customer Service Executive Jobs at IndusInd Bank

View all

Customer Service Executive

Chennai

7-10 Yrs

₹ 6-8.5 LPA

Tell us how to improve this page.

IndusInd Bank Customer Service Executive Reviews by Locations

IndusInd Bank Customer Service Executive Mumbai Reviews

IndusInd Bank Chennai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 IndusInd Bank reviews submitted by IndusInd Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IndusInd Bank is the right company for you. 71% of employees r...Read more