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Full Time
IT Network Department
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Work From Home Program
Gaining process knowledge which may be in no use once we leave this pool.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Network Department
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Working environment is good.
Management of IT department is not good, Thier is always job resk in IT department they will terminate the engineering at any time without valid reason. And not give any chance to explan her brolem.
Working experience in igt is fine. Environment of IGT is good. But I am in IT department the Management is to bad to all enginer.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Infrastructure Services Department
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The only good thing is the work life balance
No job security or training or skill development
Full Time
IT Network Department
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Nice platform to grow with international clients to handle from home permanently. New technology.
Tight working schedule.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Information Technology Department
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As an IGT employee working for past 1.5 yrs as system engineer(Dufry), this is how my experience was: Pros:- 1. Least job stress if you are good with concepts. 2. Enough time to learn concepts. 3. Permanent Work from Home. Cons:- 1. Employee appreciation(awards, nominations, incentives etc) is lacking. 2. If you have a conflict of opinion with management and you are upfront with it, you might as well search for other job. 3. No career talks amongst employees or management. No IJP's....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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Gaining process knowledge which may be in no use once we leave this pool.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Voice / Blended Department
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Salary on time
I have worked this prestigious organisation for good time but it wasn't easy and very fruitful. Top management is poor and lethargic. Usually are humiliating others. Corporate politics is a crucial requirement to survive here. Lobing in the Top level is the Focus of few in the authority.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Place to learn
Once you learned. Ensure you move forward
Full Time
Operations Department
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Full Time
Software Development Department
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nothing
no software development team, they hire to deploy developer in other software company, basically it's a call center/support company
Full Time
Operations Department
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Their policy
Company is not paying that much salary what agent capable of
Full Time
Voice / Blended Department
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WORST management poor
managment poor no one culture managers poor
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
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Permanent work from home
No benefits and perks for good performance
Full Time
Operations Department
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The learning environment is quite impressive to address
Just wanted to mention that they need to be little more positive in retaining the people
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Nothing
Everything. Been working here since 2015 and leadership only full their pocket they don’t give a shit about others
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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For freshers learning and for experience growing
Best place to work
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Nothing. Nothing nothing nothing nothing
Everything. My Team leader was bad. Not supportive at all. Kept yelling why your AHT was low. And it felt like more than 150 employee jumping on ques and fighting like animals to get the work done so that they can increase productivity. So that our team leader does not yell at us. Where is productivity 😂😂😂. Worst work environment and worst work culture.
Full Time
Non Voice Department
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Just the salary on time.
Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.
Full Time
Back Office Department
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If you are in any back office process, life is little bit easier, though less salary.
Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Overall that' nice place to work Healthy environment Supporting culture Need good boundation along with tem members
For career path upskilling there is no platform No perks or appreciation for good work even if client is appraising your job. No promotion or next level criteria even if you fulfill minimum qualifying criteria
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Just a few of the ram members I've got are really good fortunately.
There is nothing really much to like about this company. They will eventually starts pressurising for workload, expecting a new joinee to excel in the field short after the training. Treating as if they already are pro with the rules and regulations and if you make mistakes suddenly it's all your fault and they can terminate you.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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the senior management system is the worst and doesn't support them. there is no salary increment. the employee has been working for 2 years but has been no increment. seriously transportation system is very bad for 3rd class system.
management system very bad
Work days: Rotational Shift (Flexible Timings)
Full Time
Non Voice Department
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There is nothing good in IGT only attitude igo and demeaning things of the seniors.
When I was telling my team leader to change my shift for a medical reason with the valid medical documents his reaction is like jiske paas Jana hai jao mujhe ghanta farak nai parta and also they are very aggressive for which we can't express anything 😞 Also even infront of a girl they are using such words I really feel very negativity I am working till today due to my family concern and it's my third year but even one Penney is not increased to my salary or increament in post....Read More
Full Time
Back Office Department
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There is nothing to like about this company as they will always take you for granted.
The company is very bad and they will always take you for granted. They do not offer any leaves and if you have leaves as well, they will also ensure that you do not take them. Also, they will deduct unnecessary charges from your salary in the form of some taxes and other stuff. The do have a entertainment room as well however, thatis not functional and can be used only at the time of a client visit....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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The only thing about working here is good infrastructure
It's just about picking up calls ,no any other development areas Come pickup calls and go home that's it nothing above this .... Nothing below this No learning Here it's all about not to use aux go on the calls answer the calls that it ,....... Only I genuinely thinks if someone from igt management reading this you have a need of head count to answer your calls it's not that easy for managing 200 calls on wait to answered by 100 people on the floor Managers are only in cabin come to the floor take calls with your subordinates sir there for 8 hours continuously..... These are not complaints suggest suggestions this is not looking like a premium process in 13500 rupees/-...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.
Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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