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Customer Care Executive interview
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Q2. 3. What do you mean by Customer service? What is BPO?
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I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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How is iEnergizer to work for?
iEnergizer is rated 4.2 out of 5, based on 60 reviews by employees on AmbitionBox.
iEnergizer is known for Job Security which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at iEnergizer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at iEnergizer?
According to AmbitionBox ratings, iEnergizer employees rate its salary and benefits as 4.2 out of 5. You can know more about iEnergizer Salaries at AmbitionBox
How is the work culture at iEnergizer?
Work culture is rated 4.2 at iEnergizer by 60 employees. While job security is rated 4.4 and work-life balance is rated 4.1 at iEnergizer. Read detailed reviews by employees of iEnergizer on AmbitionBox.
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Gender Based Ratings at iEnergizer Production, Manufacturing & Engineering Department
based on 60 reviews
Rated by 10
Women
Rated by 50
Men
Working Days at iEnergizer Production, Manufacturing & Engineering Department
based on 60 reviews
Rotational Shift
72%
Monday to Saturday
17%
Monday to Friday
11%
Work Timings at iEnergizer Production, Manufacturing & Engineering Department
based on 60 reviews
Flexible timing
Strict (9am - 6pm)
Strict (7.30pm - 5.30pm)
65%
6%
3%
26% employees reported other strict timings
Shift Timings at iEnergizer Production, Manufacturing & Engineering Department
based on 60 reviews
Day shift
Night shift
67%
33%
Business Travel at iEnergizer Production, Manufacturing & Engineering Department
based on 60 reviews
No travel
76%
Within city
24%
|
Junior Engineer
10
salaries
|  ₹2.1 L/yr - ₹2.4 L/yr |
|
Technical Support Engineer
8
salaries
| ₹2 L/yr - ₹3 L/yr |
|
BPO Executive
4
salaries
| ₹2.1 L/yr - ₹3.5 L/yr |
|
Relationship Manager
3
salaries
| ₹3.1 L/yr - ₹3.5 L/yr |
|
Team Leader Quality
3
salaries
| ₹3.5 L/yr - ₹5.5 L/yr |
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International/On-site exposure
1 total
response
Health insurance
2 total
responses
Office gym
1 total
response
Job/Soft skill training
2 total
responses
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