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Customer Support Associate interview
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Q2. What do you understand about customer service?
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Q3. How do you deal with angry customer?
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Q4. How can you handle irritate customers
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Career Growth
2w (edited)
a java developer
Seeking advice on current job
Current Job Situation:
I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation.
Concerns:
1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies?
2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch?
Seeking Advice:
What modern technologies should I learn to stay relevant?
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People also ask about iEnergizer, Noida Customer Support Associates
Is iEnergizer, Noida a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.7 out of 5 from over 90 employee reviews, it's clear that most customer support associates have a positive experience working at iEnergizer, Noida. Skill development holds the highest rating at 4.6, while work-life balance is rated the lowest amongst all factors at 4.5. Read reviews about skill development and work-life balance on AmbitionBox.
Does iEnergizer, Noida pay their Customer Support Associates well?
According to AmbitionBox reviews, iEnergizer, Noida customer support associates rate their salary and benefits at 4.6 out of 5, based on 90 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that iEnergizer, Noida is generally seen as a place that values and rewards its workforce fairly. You can know more about iEnergizer, Noida's customer support associates salaries here and to read reviews specifically about salary and benefits at iEnergizer, Noida for customer support associates, click here.
How is the work culture at iEnergizer, Noida for Customer Support Associates?
Work culture at iEnergizer, Noida for customer support associates is rated 4.6 out of 5 by 90 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at iEnergizer, Noida. To read reviews specifically about work culture at iEnergizer, Noida for customer support associates, click here.
How is the job security at iEnergizer, Noida for Customer Support Associates?
Based on 90 reviews on AmbitionBox, iEnergizer, Noida's customer support associates rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at iEnergizer, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at iEnergizer, Noida for customer support associates, click here.
Is work from home available to Customer Support Associates at iEnergizer, Noida?
According to 22 AmbitionBox reviews, iEnergizer, Noida does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
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Work Policy for iEnergizer Customer Support Associate Noida
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Workplace policy may vary based on Department, Designation and
Location.
based on 22 reviews in last 6 months
Work from office
91%
Hybrid
9%
Other hybrid work policies
9%
Join iEnergizer Unlocking Potential, Unleashing Performance
Gender Based Ratings for iEnergizer Customer Support Associate Noida
based on 89 reviews
Rated by 21
Women
Rated by 68
Men
Working Days for iEnergizer Customer Support Associate Noida
based on 90 reviews
Rotational Shift
76%
Monday to Saturday
20%
Monday to Friday
2%
Other
2%
Work Timings for iEnergizer Customer Support Associate Noida
based on 90 reviews
Flexible timing
Strict (12pm - 9pm)
Strict (4pm - 2am)
89%
2%
2%
7% employees reported other strict timings
Shift Timings for iEnergizer Customer Support Associate Noida
based on 90 reviews
Day shift
Night shift
71%
29%
Business Travel for iEnergizer Customer Support Associate Noida
based on 90 reviews
No travel
84%
Within city
15%
Within country
1%
13%
more
than the average Customer Support Associate Salary in India
View more details
Health insurance
1 total
response
Job/Soft skill training
1 total
response
Cafeteria
1 total
response
Retirement benefits
0 total
responses
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