IDFC FIRST Bank Customer Service Reviews

Likes

The organization's emphasis on ethical practices, transparency, and creating a positive social impact resonates with values.

Dislikes

"I feel that the organization could place greater value on employees who demonstrate both hard work and smart work. Recognizing and rewarding efforts more effectively could help boost morale and create a more engaging and motivating workplace environment."

Likes

Team Management and support for new ideas for business growth to Branch overall pan India

Dislikes

Knowledge and understanding to all employees both onroll employee and contract employee in organisation.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Many employees at IDFC First Bank appreciate the positive work environment, supportive colleagues, good learning and growth opportunities, a focus on work-life balance with flexible schedules, and the chance to contribute to a company that values ethics and technology in its banking approach.

Dislikes

According to employee reviews, some common dislikes about working at IDFC First Bank include: extreme pressure to meet targets, poor work-life balance, lack of recognition for hard work, frequent organizational changes, a toxic work culture with office politics, and inadequate support from management; many also mention concerns regarding job security and a lack of clear career progression paths.

Likes

Nothing is there to like about this bank

Dislikes

Starting from the HR till the Unit heads everyone is only driving unethical sales and lest to think about the employees. Tremendous pressure for sales. Very rude and unprofessional behavior executed by the management.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good work life balance and learning. Really a great place to work:) Hybrid working allowed and also permanent remote work for certain roles is currently allowed.

Dislikes

Appraisals are average, can do better.

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

MD’s vision and approach is very genuine Very fast growing organisation Work life balance

Dislikes

Recent hierarchical changes have restricted wfh culture because of people from sales taking position in Upper Management Also reward and recognition has become limted

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

I am very proud to join our IDFC family, i get lot's of knowledge through this team also.very happy to share this. Thank you.

Dislikes

If you do your work best then you can't face any dislike in this family.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

SYSTEM ARE VERY GOOD 👍

Dislikes

Our cycle which runs because of us, holiday in any festival and responsibility of collection, please above management remove this.

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country, International Travel.

Likes

HR processes and Policies are good.

Dislikes

A company doesn't work on hia own.. Its the people who drives it. If the driver is not good enough in terms of taking calls then team down the line will always suffer.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Bank is fully digital,there is no paper work.

Dislikes

Collection pressure on credit. Senior sales person Maintained there hierarchy. For my point of view it's not right for long term goal.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Pay structure and other incentives plan And Mr Vaidyanathan

Dislikes

Regional Head always threatening and pushing to resign or termnate employees even after doing day job. Lots of VC/Concall at late hours and harassed to employees No proper feedback shared to MD and CEO by Senior Management(Business and HR)

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Bank working culture is worst and bank pressure is misleading to misselling of product like insurance, no proper support from HR and Top level management, they are treating employees like slave and lack of concentration on service part, No job secure, employees are fed up working in IDFC also no proper system and access to track or reach to backend team.

Likes

Scope for learning because there were huge work areas for improvement.

Dislikes

No value of hard work.... It seems recognition and rewards often favor certain employees over hard work and performance. A fair, merit-based approach would boost morale and motivation.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

As an organization its good, the management is very aggressive in market. They are proactive in every market demands.

Dislikes

Work life balance is low, company culture is still like NBFC type. Hr is not strong here...

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Strong training on personal finance products and had a fun time working with a good verity of client profiles

Dislikes

sometimes it can be hectic but the team is extremely supportive

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Life Balance and Skill Development and learning

Dislikes

Promotion and salery hike is very minimal and very bad support from support functions

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.