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4.2

based on 702 Reviews

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ICON Plc Customer Success, Service & Operations Department Reviews

based on 32 reviews
Updated 17 Jan, 2025

Overall Rating

4.3/5
How AmbitionBox ratings work?

Category Ratings

4.5

Work-life balance

4.1

Job security

4.0

Company culture

4.0

Work satisfaction

3.6

Skill development

3.4

Salary

3.4

Promotions

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Top ICON Plc Interview Questions

Q1. Yourself Clinical trail scenario
Q2. Explain the query for updating salary

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Q3. Explain AP cycle and what is P2P cycle
Q4. Difference between budgeting and forcasting
Q5. What are the essential project management skills?
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People also ask about ICON Plc's Customer Success, Service & Operations Department

Is ICON Plc's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 32 employee reviews, it's clear that most employees have a positive experience working at ICON Plc's Customer Success, Service & Operations Department. Work-life balance holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about work-life balance and career growth on AmbitionBox.
Does ICON Plc's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, ICON Plc's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 32 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICON Plc's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at ICON Plc's Customer Success, Service & Operations Department, click here.
How is the work culture at ICON Plc's Customer Success, Service & Operations Department?
Work culture at ICON Plc's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 32 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ICON Plc's Customer Success, Service & Operations Department. To read reviews specifically about work culture at ICON Plc's Customer Success, Service & Operations Department, click here.
How is the job security at ICON Plc's Customer Success, Service & Operations Department?
Based on 32 reviews on AmbitionBox, ICON Plc's Customer Success, Service & Operations Department employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICON Plc's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ICON Plc's Customer Success, Service & Operations Department, click here.
How do I get a job at ICON Plc's Customer Success, Service & Operations Department?
To get a job at ICON Plc's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top ICON Plc interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings at ICON Plc Customer Success, Service & Operations Department

based on 32 reviews
4.3
Rated by 10 Women

Rated 4.6 for Work-life balance and 4.5 for Job security

women
4.2
Rated by 22 Men

Rated 4.3 for Work-life balance and 4.0 for Company culture

men

Working Days at ICON Plc Customer Success, Service & Operations Department

based on 32 reviews
Monday to Friday
83%
Rotational Shift
17%

Work Timings at ICON Plc Customer Success, Service & Operations Department

based on 32 reviews
Flexible timing
Strict (9am - 6pm)
80%
20%

Shift Timings at ICON Plc Customer Success, Service & Operations Department

based on 32 reviews
Day shift
100%

Business Travel at ICON Plc Customer Success, Service & Operations Department

based on 32 reviews
No travel
67%
Within city
25%
Within country
8%
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