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ICON Plc Customer Success, Service & Operations Department Reviews

Updated 28 Mar, 2025
Overall Rating
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4.1/5
based on 33 reviews

Rating distribution

Category Ratings

4.2

Work-life balance

4.0

Job security

3.9

Company culture

3.9

Work satisfaction

3.6

Skill development

3.4

Salary

3.3

Promotions

What employees say about ICON Plc?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

83% employees reported

Flexible timing

Flexible timing

79% employees reported

No travel

No travel

65% employees reported

Gender based rating

4.3
female

Rated by Women

9 reviews

4.0
male

Rated by Men

24 reviews

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Top Mentions in ICON Plc Customer Success, Service & Operations Department Reviews

33 reviews found

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Top ICON Plc Interview Questions

Q1. Yourself Clinical trail scenario
Q2. Explain the query for updating salary

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Q3. Explain AP cycle and what is P2P cycle
Q4. Difference between budgeting and forcasting
Q5. What are the essential project management skills?
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People also ask about ICON Plc's Customer Success, Service & Operations Department

Is ICON Plc's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 33 employee reviews, it's clear that most employees have a positive experience working at ICON Plc's Customer Success, Service & Operations Department. Work-life balance holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about work-life balance and on AmbitionBox.
Does ICON Plc's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, ICON Plc's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 33 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICON Plc's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at ICON Plc's Customer Success, Service & Operations Department, click here .
How is the work culture at ICON Plc's Customer Success, Service & Operations Department?
Work culture at ICON Plc's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at ICON Plc's Customer Success, Service & Operations Department, click here .
How is the job security at ICON Plc's Customer Success, Service & Operations Department?
Based on 33 reviews on AmbitionBox, ICON Plc's Customer Success, Service & Operations Department employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICON Plc's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
How do I get a job at ICON Plc's Customer Success, Service & Operations Department?
To get a job at ICON Plc's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top ICON Plc interview questions and practice your responses to prepare thoroughly.

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