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4.2

based on 683 Reviews

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Customer Success, Service & Operations

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ICON Plc Customer Success, Service & Operations Department Salaries in India

based on 100 latest salaries
Designation Avg Annual Salary Open Jobs

IT Operations Team Lead

11 - 15 years exp. (5 salaries)
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₹10.4 L/yr - ₹15.4 L/yr

Accounts Payable Associate

2 - 7 years exp. (4 salaries)
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₹3.5 L/yr - ₹4.8 L/yr

Information Technology Support Engineer

3 - 5 years exp. (4 salaries)
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₹4.3 L/yr - ₹5.1 L/yr

Senior Clinical Data Coordinator

5 - 10 years exp. (4 salaries)
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₹8.6 L/yr - ₹12 L/yr

Starting your career? Discover ICON Plc fresher salaries in India

Financial Accountant

8 - 10 years exp. (3 salaries)
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₹12.5 L/yr - ₹14.6 L/yr

2 job openings

Project Analyst

3 - 5 years exp. (3 salaries)
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₹10.6 L/yr - ₹13.5 L/yr

Operational Support Analyst

7 - 9 years exp. (3 salaries)
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₹5 L/yr - ₹6.3 L/yr

Senior Medical Editor

6 - 8 years exp. (3 salaries)
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₹10.8 L/yr - ₹13.8 L/yr

Support Operations Analyst

2 - 6 years exp. (3 salaries)
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₹3.9 L/yr - ₹5.6 L/yr

Operations Analyst

2 - 4 years exp. (3 salaries)
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₹3 L/yr - ₹11.7 L/yr

Senior Accounts Payable Associate

6 - 7 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.2 L/yr

Senior Payroll Associate

13 - 15 years exp. (AmbitionBox Estimate)
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₹11 L/yr - ₹14 L/yr

Process Associate

3 - 4 years exp. (AmbitionBox Estimate)
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₹3.3 L/yr - ₹4 L/yr

Client Service Associate

1 - 6 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹7.5 L/yr

IT Operations Lead

10 - 12 years exp. (AmbitionBox Estimate)
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₹11.3 L/yr - ₹14.5 L/yr

Senior Technical Support Engineer

2 - 3 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Director of Operations

18 - 20 years exp. (AmbitionBox Estimate)
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₹24.3 L/yr - ₹31 L/yr

Senior Investigator

0 - 5 years exp. (AmbitionBox Estimate)
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₹5.7 L/yr - ₹7.3 L/yr

Application Support Specialist

14 - 15 years exp. (AmbitionBox Estimate)
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₹12.2 L/yr - ₹15.6 L/yr

Financial Associate

6 - 7 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Last Updated: 4 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for ICON Plc

3.3

Rated by 30 employees for salary & benefits

Senior Clinical Data Science Programmer in Thiruvananthapuram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 13 May 2024
4.0
 for  Salary and Benefits

Likes

I like the working culture of the ICON the most and Work-life balance.

Dislikes

Salaries should be updated to the Market Level and those who are loyal to ICON should be given priority for Salary increment than those who left from here and rejoin. Salary range is having a huge difference when they are recruited back than the employees staying and working in ICON.

read more

Payroll Associate in Chennai

Full Time

 · 

Finance & Accounting Department

5.0
  •  posted on 04 Dec 2024
5.0
 for  Salary and Benefits

Likes

...an use variety of benefits like work from options, transportation and free food. Icon offers competitive salary along with more benefits for the employees.

read more

Dislikes

There is nothing dislike about working with Icon, however I find that four-days Formals are little challenging.

Team Lead in Chennai

Full Time

 · 

Human Resources Department

5.0
  •  posted on 04 Oct 2024
5.0
 for  Salary and Benefits

Likes

...s. Got a very broad span of growth and opportunities to upskill my career level. I have also been appreciated for the good work I do and have provided Promotions and good salary package. I happy to be associated with ICON and would like to continue my career here at ICON.

read more

Dislikes

Every company / organization would have some or the other which people would dislike. It could be people you work with or anything like that. IT does apply to ICON as well, but it has not made any great impact in my career growth, as I have very good friends, leaders and managers here at ICON. So nothing makes me feel disliked about ICON.

read more

Accounts Receivable Associate in Chennai

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 25 Jun 2024
4.0
 for  Salary and Benefits

Likes

...is following hybrid pattern of 60/40. For effective work life balance it's good. And moreover they will provide good package for all employees.

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Dislikes

Most disliking factor is the work pressure and dissatisfaction of workings. Then process are not streamlined. They will force us to do over time and work on weekends.

read more

Department Head in Jaipur

Full Time

 · 

Other Department

5.0
  •  posted on 25 Apr 2023
5.0
 for  Salary and Benefits

Likes

The working culture and the tymly payment of salary and many other benefits like leaves and insurance policy I like the most……I completed almost 1 year of working here and I do not find any dislike here……I am enjoying working here

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Dislikes

Till now nthing

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ICON Plc interview questions by designations

Senior Financial Analyst (3)tmf specialist (3)Data Analyst (2)Medical Writer (2)
View all 57 interview experiences
More about working at ICON Plc

ICON Plc Salary FAQs

How much does ICON Plc pay per year?
The average ICON Plc salary ranges from approximately ₹1.6 Lakh to ₹3.5 Lakhs per year for a Assistant Clinical Data Coordinator and ₹40 Lakhs to ₹95 Lakhs per year for a Director. Salary estimates are based on 100 ICON Plc salaries received from various employees of ICON Plc. ICON Plc employees rate the overall salary and benefits package 3.3/5 stars.
What is the highest salary in ICON Plc?
The highest-paying job at ICON Plc is a Director with a salary of ₹40 Lakhs to ₹95 Lakhs per year. The top 10% of employees earn more than ₹18.47 lakhs per year. The top 1% earn more than a whopping ₹40.11 lakhs per year.
What is the minimum salary in ICON Plc?
Minimum salary at ICON Plc depends on the role you are applying for. For Project Associate the minimum salary is ₹2.5 Lakhs to ₹5.5 Lakhs per year, and for tmf specialist the minimum salary is ₹3 Lakhs to ₹5.4 Lakhs per year and so on.
What is the salary package for freshers in ICON Plc?
The average salary at ICON Plc for freshers varies from ₹3 Lakhs to ₹4 Lakhs per year for Project Associate and ₹4.4 Lakhs to ₹5 Lakhs per year for Accounts Receivable Associate.
What is the notice period at ICON Plc in Customer Success, Service & Operations Department?
According to AmbitionBox, 72% of the ICON Plc employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 14% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 76 responses on AmbitionBox in last 2 years.

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ICON Plc Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at ICON Plc is INRunlock blur . Salary estimates are based on 100 ICON Plc latest salaries received from various employees of ICON Plc.

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