ICICI Bank Senior Customer Care Associate Reviews

Likes

In ICICI bank, there is no one how can support you in regards of your job

Dislikes

There is no work life balance in your job and no work satisfaction are there in your job

Work Details

Work policy: No work from home

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Salary punctuality, always learning new skill and some colleagues

Dislikes

Work life balance is nil, staff management is worst and etc

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The HR policy is strong for the employees. Less pressure of sales than other pvt banks.

Dislikes

Too much politics involved within the organisation.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

The best thing about the organisation is it's work Life balance, there fare to bank fare to customer approach. In ICICI seniors are not allowed to pressure employee. Easy to crack business

Dislikes

The most dislike thing was they have college based promotion system, means if someone is graduated from best institute, he/she will get promoted even if their performance is below average.

Likes

ICICI Bank offers various training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Stay jobless, but don't work in this company, as they'll ask to carry your laptop while getting admitted in the hospital, they won't care about your well being, they only care about sales.

Dislikes

They don't care about your work-life balance, they don't care about your personal problems, they don't care whether you're mentally stable or not. They won't care about you or your efforts and your family doesn't exist for them. All they care about is sales

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Work life balance is there if you are a Virtual RM. Salary is below average as compared to posh cities where cost of living is high like Bangalore. HR policies is good. Fresher should take a chance to learn and embibe in the field. Coming to promotion it is by default your years of experience and expertise in the domain.

Dislikes

CTC Complexities Internal department change is not easy

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The work culture is very worst and you don't have proper work life balance. If you join there the will be only work but no life. And there is no proper recognition of our work.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

They always provide good training and information about the things. Which helps to work smoothly.

Dislikes

There is no any information before transferring employees. No support from anyone. Uncertainties are more . Not fair ctc.b

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Soaring high above the clouds, skills take you to breathtaking heights. Imagine the endless possibilities, painting the sky with your talents. With dedication and passion, you can reach for the stars and beyond. Breakthrough any barriers, let your abilities shine brightly. The world is your canvas, waiting for your masterpiece.

Dislikes

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Wide Range of Services: ICICI offers a variety of banking products like savings accounts, loans, insurance, investment services, credit cards, and more, making it a one-stop shop for financial needs. Convenient Online and Mobile Banking: The bank provides a robust and user-friendly mobile app and internet banking platform that allows customers to manage accounts, make payments, and transfer funds easily....Read More

Dislikes

Customer Service Experience: While ICICI has generally good customer support, some customers have had negative experiences with long wait times or unhelpful staff, particularly in resolving disputes or issues.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Salary gets credited on time

Dislikes

Training is not given to employees you have to learn from the existing employees even people 2 to 3 grades lower to you ,so a person always has limited information about a activity. You can we asked to do those activities that are for lower grades then you.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

It depends upon Department You are working in.

Dislikes

U will suddenly get transferred to Sales department although you are purely operational or Credit guy that too without your consent or without any discussion with you

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Working Culture is what I really appreciate here. Seniors maintains a healthy relation with juniors.

Dislikes

I do not know about other workstations or branches or offices of ICICI but the one I have my workstation, the washroom needs to be more hygienic I must say.

Likes

Well it was good experience, Learned a lot in 2 years.

Dislikes

Work culture/environment were so toxic. Politics in everything. Monopoly/dictatorship behaviour of branch head. Missell hatch being practiced. Favouritism. Bad influence in personal life.

Likes

Every one cares and teaching the process wise and the icici culture is very good atmosphere

Dislikes

There is no skill developments and learnings.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.