Van Heusen Senior Customer Care Associate Reviews by 7 Employees | Rated 4.9/5

What employees say about Van Heusen?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

60% employees reported

Within city

40% employees reported

View more detailed insights

Jobseekers also viewed

Arrow Reviews

4.4

• 55 reviews

Louis Philippe Reviews

4.4

• 265 reviews

Allen Solly Reviews

4.2

• 189 reviews

Peter England Reviews

4.0

• 253 reviews

Raymond Lifestyle Limited Reviews

4.1

• 1.8k reviews

Park Avenue Reviews

4.4

• 80 reviews

Blackberrys Reviews

4.1

• 469 reviews

ITC Wills Lifestyle Reviews

4.6

• 77 reviews

MUFTI Reviews

4.4

• 55 reviews

Provogue India Reviews

3.6

• 29 reviews

Aditya Birla Fashion and Retail Reviews

4.1

• 3.6k reviews

Shahi Exports Reviews

4.0

• 1.8k reviews

Welspun Living Limited Reviews

4.0

• 1.3k reviews

H&M Reviews

3.9

• 687 reviews

PUMA Reviews

4.2

• 625 reviews

Indorama Reviews

4.0

• 508 reviews

Jaipur Rugs Reviews

4.4

• 432 reviews

Fossil Group Reviews

3.7

• 332 reviews

Zara Reviews

3.8

• 321 reviews

VKC Group Reviews

3.8

• 299 reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Senior Customer Care Associate in Siliguri

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Mar 2025

Likes

Everything

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Care Associate in Raipur

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 27 May 2019

Likes

Salary - Excellent
Skill development - Good
Job security - Good

Dislikes

Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Senior Customer Care Associate in Chennai

Merchandising & Planning Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Jun 2022

Likes

Learning for next opportunity

Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary and Working Hours

Work Details

Work timings: Flexible Timings

Senior Customer Care Associate in Kolhapur

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Aug 2019

Likes

Everything Is Awesome In Van Heusen Weather It's Environment, Salary Growth Cycle Training And The Best Thing Is Manager My Maam She Treats Like Part Of Family

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing To Be Dislike

Work Details

To Increase Growth The Sales Of The Company And Provide Customers The Best Of The Quality To Fullfill Customers Need.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Care Associate in Pune

Fashion & Accessories Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 02 Mar 2018

Likes

Growth

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Career growth

Work Details

Work related travel: This job involves Travel Within Country.

Senior Customer Care Associate in Chennai

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 30 Jan 2020

Likes

Training are awsome give more skill of laerning more product knowledge learning more customer care service..

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Working under contract and company didn't give chance to become a direct staff company....

Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Care Associate in Jalandhar

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 01 Aug 2018

Likes

I really liked been working with van husen to add on with this i really enjoyed to tell about product qualities to customers overthere.

Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

I did not get that much higher paid as i deserve.

Work Details

I worked as a Fashion Consultant at van heusen.and daily routine of my job was to deal the customers and i had to maintained my section properly with the colour blocking and according to the VM theme as per company standards.

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Van Heusen.

Top trending discussions

View All

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

Got a question about Van Heusen?

Ask anonymously on communities.

Similar Designation Reviews

Sales Executive in Hyderabad / Secunderabad

Full Time

Merchandising, Retail & eCommerce - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 06 Nov 2024

Likes

This brand quality better

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Yearly increment not good i think min30% incresed based on our salery

Promotions - Poor

Sales Executive in Chandigarh

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Sep 2024

Likes

It was pleasure working at Vanheusen

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

Sellery issue

Salary - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jan 2025

Likes

I love this vanheusen because salary process it's good 👍

Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nathing to vanheusen

Sales Executive in New Delhi

Full Time

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Jun 2023

Likes

ABG group is Big in size , VH is the part of ABG that is in growing stage, causing this company is in active mode. Some strategies are not as per the market. Rest of thing are fine.

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Sales Executive in Bilaspur

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2025

Likes

Excellent work experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All good

Work Details

Work timings: Flexible Timings

Sales Executive in Mangaluru

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Mar 2023

Likes

Good thing is they gave full salary even during corona time

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing as of such things

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Sales Executive in Mangaluru

Full Time

Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 May 2021

Likes

Good , even during lockdown , they used to give the salary

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Mostly nothing

Work Details

Good

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Sales Executive (working remotely)

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 06 Apr 2023

Likes

Awesome stor

Salary - Excellent
Work-life balance - Excellent

Dislikes

Castamar phone call adds And promotion

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sales Executive in Fatehpur Sikri

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 Feb 2022

Likes

Work experience good

Salary - Good
Skill development - Excellent
Company culture - Good

Dislikes

Nothing

Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Sales Executive in Raipur

Fashion & Accessories Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 28 Oct 2020

Likes

I'm Ratan Lal Yadav form Raipur chattisgarh good work i have work 5year 8month to VanHeusen key account I'm happy 😊

Job security - Good
Work-life balance - Good

Dislikes

I'm working 6year but not good appraisal and company policy is very poor service my f&f is not good I'm not take happy

Salary - Poor
Skill development - Poor
Promotions - Bad
Company culture - Poor

Work Details

Interesting struggling other brands

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Signal benefits salary credited month last date

Other Van Heusen Reviews

Seles Executive in New Delhi

Full Time

Enterprise & B2B Sales Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 08 Dec 2024

Likes

Company is good as it's one of the Aditya Birla group company but middle and upper management is not as per the industry required. The are just saving and justifying their job by Putting frontliners in PIP and then throwing out of the company. They don't have any business plan, just doing foolish things. If Frontliners or SE, SO join the company they just risk their career. Company need to replace the upper and middle management with industry experience employees....Read More

Dislikes

Everything Except the Group Name.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work policy: 6 days working

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Store Manager in Moradabad

Full Time

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Jan 2025

Likes

van Heusen works on the proper SOP Does market analysis well.

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

motivation that was there earlier is vanishing.I think Van Heusen should work with same motivation as before.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Store Manager in Hubli

Full Time

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Apr 2024

Likes

as a retailer meeting new customers on daily basis and creating personal contact with customers getting good feedback from customers and support from our top officials.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

nothing as such

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Store Manager in Patna

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jun 2024

Likes

100% SOP Process Following

Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything things Is perfect Great Learning Experience in Vanheusen Aditya Birla Fashion

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Store Manager in Chennai

Full Time

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2024

Likes

We can learn politics very easy from this company.

Dislikes

All hierarchy manager are dumb as hell

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

VAN Salesman in Udupi

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Aug 2024

Likes

Having a every great day with our team and catisfaying what customers need

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Store Manager in Ahmedabad

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Feb 2025

Likes

Work life balance, company culture, salary on time

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Sr. SE in Nagpur

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Oct 2024

Likes

Nice working

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is there

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Store Manager in Bangalore / Bengaluru

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Jun 2024

Likes

Grat place for work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Assistant Store Manager in Pune

Full Time

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Aug 2024

Likes

I have worked with Van Heusen Store (ABFRL) last 4 years. I am joined as a CCA and I have cleared Pragati and I am as a Assistant Store manager.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

Van Heusen Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Van Heusen reviews submitted by Van Heusen employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Van Heusen is the right company for you. 75% of employees reported t...Read more

Home >
Reviews >
Van Heusen Reviews >
Van Heusen Senior Customer Care Associate Reviews

Van Heusen Senior Customer Care Associate Reviews

What employees say about Van Heusen?

Workplace insights

Rotational Shift

Flexible timing

Within city

7 reviews found

Similar Designation Reviews

Other Van Heusen Reviews

Recently Viewed

TCS

Apollo Pharmacy

LOREAL

HealthPlan Services

Van Heusen

LOREAL

LOREAL

Van Heusen

Van Heusen

HealthPlan Services

Tell us how to improve this page.

Van Heusen Reviews by Designations