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3.0

based on 734 Reviews

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ICCS Senior Customer Service Executive Reviews

Updated 24 Mar, 2025
Overall Rating
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2.3/5
based on 11 reviews

Rating distribution

Category Ratings

2.6

Work-life balance

2.6

Skill development

2.5

Salary

2.5

Work satisfaction

2.3

Company culture

2.1

Job security

1.7

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What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

83% employees reported

Flexible timing

Flexible timing

38% employees reported

No travel

No travel

100% employees reported

View more detailed insights

Gender based rating

2.0
female

Rated by Women

3 reviews

2.4
male

Rated by Men

7 reviews

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11 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at ICCS

People also ask about ICCS's Senior Customer Service Executives

How is ICCS to work for?
ICCS is rated 2.3 out of 5, based on 11 reviews by employees on AmbitionBox. ICCS is known for Work-life balance which is rated at the top and given a rating of 2.6. However, Career growth is rated the lowest at 1.7 and can be improved. To know first hand how it is like to work at ICCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICCS?
According to AmbitionBox ratings, ICCS employees rate its salary and benefits as 2.5 out of 5. You can know more about ICCS Salaries at AmbitionBox
How is the work culture at ICCS?
Work culture is rated 2.3 at ICCS by 11 employees. While job security is rated 2.1 and work-life balance is rated 2.6 at ICCS. Read detailed reviews by employees of ICCS on AmbitionBox.

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ICCS Senior Customer Service Executive Reviews by Locations

ICCS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 83% of employees reported the working days a...t ICCS as Rotational Shift. 63% employees reported the work timings at ICCS as Strict timing. Read more
ICCS Senior Customer Service Executive Salary
based on 48 salaries
₹1.4 L/yr - ₹4.2 L/yr
27% less than the average Senior Customer Service Executive Salary in India
View more details
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