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HGS
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Filter reviews by HGS Customer Care Associate Reviews
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5 reviews found
Customer Care Associate in Hyderabad / Secunderabad
Us Healthcare Department
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Likes
Nothing in there is fruitful, it was a treacherous experience I had suffer both mentally and physically while I worked there I like nothing over there except they gave salary on time unlike other companies Work ethics nil and so are the faculty over there
Dislikes
Everything ...no canteen can't go on break due to work pressure and the faculty will insult you in personal level
Work Details
Very exhausting
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Care Associate in Hyderabad / Secunderabad
Medical Billing Department
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Likes
Nothing
Dislikes
The experience is not valid anywhere apart from healthcare no consideration for employees health and well being,no good management lost my health due to inconvenience cause by not giving the breaktime excessive work pressure
Work Details
Hectic
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
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Customer Care Associate in Bangalore / Bengaluru
Customer care executive Department
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Likes
Growth is very slow, it might take 5 years to get from 15k to 50k
Dislikes
Poor growth
Work Details
Work days: Monday to Friday (Flexible Timings)
Customer Care Associate
Voice / Blended Department
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Likes
Working culture
Dislikes
No job security
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Associate in Hyderabad / Secunderabad
Airtel inbound customer care postpaid Department
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Likes
worst tame mates, worst culture, all fun will be only for your managers tls etc employees are life paid labours worse company i had ever worked.
Dislikes
i hate everything.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Similar Designation Reviews
Customer Service Associate in Mumbai
Full Time
Voice / Blended Department
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Likes
Liked nothing at all
Dislikes
Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Quality Analyst in Mysuru / Mysore
Full Time
Business Process Quality Department
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Likes
Salary & benifits
Dislikes
Poor management, micro management at its peak,no cultural values, worst colleagues, partially & favourism in peak, worst work culture.. poor HR management.. poor safety for female employees in night. In name of rotational week off they will continue to give night shift forcefully for female Employees a hell.. don't ever join..
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Process Associate in Hyderabad / Secunderabad
Full Time
IT Support Department
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Likes
Na
Dislikes
Salary and growth nepotism
Senior Associate in Navi Mumbai
Full Time
Accounting & Taxation Department
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Likes
Location
Dislikes
Unable to even concentrate on personal life.
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Sales Executive in Buxar (working remotely)
Full Time
Finance Department
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Likes
Hinduja global solutions is best company
Dislikes
No
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Senior Process Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
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Likes
Opportunity to work from home
Dislikes
Very bad shift timings, reduced holiday working benefits, does not give leaves properly
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Team Lead in Hyderabad / Secunderabad
Full Time
Operations Department
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Likes
Super
Dislikes
Superb environment to work
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Quality Analyst in Hyderabad / Secunderabad
Full Time
Quality Assurance and Testing Department
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Likes
Everything is good
Dislikes
Nothing is bad in HGS
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Customer Support Associate in Bangalore / Bengaluru
Full Time
Operations Department
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Likes
I like work culture and good environment and support in a team.
Dislikes
Salaries and benefits apprisals.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Quality Analyst in Mumbai
Full Time
Quality Assurance and Testing Department
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Likes
Time to time salary good work culture good work environment
Dislikes
In case of mediclaim some long process to disburse
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Other HGS Reviews
Senior Business Analyst in Mumbai
Full Time
Technology / IT Department
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Likes
Semi Government cultural, no new learning, HR become project manager
Dislikes
No new learning, HR become project manager who lead Technical team, employees are between 40+ to 56 age are very lazy to adopt anything so they play politics, new employees are not welcome.
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relationship Officer in Durgapur
Full Time
Back Office Department
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Likes
Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.
Dislikes
Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters....Read More
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Associate in Mumbai
Full Time
HR Operations Department
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Likes
Okay
Dislikes
The higher ups have a good appraisal assessment but the associate are given a raise of 2000 in the appraisal cycle the discrimination is their while hiring as well for any position and also the team are given trainees freshers or interns to save the cost and when the error is done by them they throw the ball to us stating that why havent you check it. Where the team needs an experienced person the HR head states that teach them and make them experienced and the issue with that is once we teach them they leave so their is no help with that as well due the compensation and looking at the given appraisal....Read More
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Claim Processing Executive in Bangalore / Bengaluru
Full Time
Health Informatics Department
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Likes
Working environment is good, Culture they follow for each Religion is good. This Co is good for financial stable peoples who just need to spend their life time. And it’s good for freshers.
Dislikes
This company’s isn’t good for Salary, Appraisal, Can’t survive working here with the salary they provide. Garments peoples will earn more than here.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
DGM in New Delhi
Full Time
Other Hospital Staff Department
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Likes
Hinduja policy is god for one oTT there no policy for employees
Dislikes
There is HR Vaishali and she is not even want talk or listen employee problems
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Process Consultant in Chennai
Full Time
Health Informatics Department
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Likes
Best organisation for freshers to start their career I joined as a fresher and gained more knowledge about healthcare. Thanks to HGS!
Dislikes
Appraisal and rotational shifts
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Process Consultant Trainee in Hyderabad / Secunderabad
Full Time
Payroll & Transactions Department
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Likes
Nothing
Dislikes
They make us work 2x times faster like robots. They will increase the targets frequently. During the initial days they will say 2 week offs but when the time passes they will ask us to work on the week offs in the name of deficit hours without showing the proper data. And the office politics are the worst they will have the personalgrudges which they will show during the appraisals and promotions....Read More
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Executive in New Delhi
Full Time
Finance Department
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Likes
I worked very well in Hinduja and DBS Bank India Limited, worked with an honest team.
Dislikes
I worked very well in HGS pvt Ltd and DBS Bank India Ltd.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Senior Executive in Indore
Full Time
Operations Department
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Likes
Good managers helping member in my team whenever you have required additional learning is provided also available some games in office which is removing your stress and so many more
Dislikes
Increment & time is not fixed that's why some time it is problemetic
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Senior Executive - Finance in Gurgaon / Gurugram
Full Time
Finance Department
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Likes
ACTUALLY NOON.COM IS VERY GOOD COMPANY, IT IS SISTER COMPANY OF THE EMAAR PROPERTIES (BIG ONE REAL STATE CO.) But I Worked with noon as a outsourcing of MYND solutions.. mynd also very big and good company but you all guys know when we are in offrole then some benefits and salaries depend upon outsourcing company side... Otherwise Noon pay very good salary pay.. higher then your expectation ... Through mynd i worked with Noon 4.6 year total.. If you have good manager then all company look good......Read More
Dislikes
Through mynd integrated solutions * Mobile expenses and other net expenses not received * Gratuity considered , CTC part (it not good)
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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HGS Reviews by Designations
- HGS Customer Relation Officer Reviews
- HGS Senior Process Consultant Reviews
- HGS Process Consultant Reviews
- HGS Process Associate Reviews
- HGS Customer Care Executive Reviews
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- HGS Associate Reviews
- HGS Quality Analyst Reviews
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AmbitionBox has 5 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 60% of employees reported the working days at HG...S as Monday to Friday. 60% employees reported the work timings at HGS as Flexible timing. Read more- Home >
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