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3.8

based on 26.2k Reviews

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Concentrix Corporation Customer Care Associate Reviews

Updated 22 Aug, 2024
Overall Rating
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4.2/5
based on 28 reviews

Rating distribution

Category Ratings

4.5

Skill development

4.3

Job security

3.9

Company culture

3.8

Work satisfaction

3.5

Promotions

3.4

Work-life balance

3.3

Salary

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

64% employees reported

Flexible timing

Flexible timing

76% employees reported

No travel

No travel

76% employees reported

View more detailed insights

Gender based rating

4.1
female

Rated by Women

10 reviews

4.5
male

Rated by Men

15 reviews

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Top Mentions in Concentrix Corporation Customer Care Associate Reviews

28 reviews found

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Day to Day Office
2w (edited)
greatking
·
A Team Lead
From PIP to Promotion – The Greatest Jugaad Story Ever!
Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇
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More about working at Concentrix Corporation
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#4 Best Mega Company - 2021

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People also ask about Concentrix Corporation's Customer Care Associates

Is Concentrix Corporation a good place to work for Customer Care Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 28 employee reviews, it's clear that most customer care associates have a positive experience working at Concentrix Corporation. Skill development holds the highest rating at 4.5, while salary is rated the lowest amongst all factors at 3.3.
Does Concentrix Corporation pay their Customer Care Associates well?
According to AmbitionBox reviews, Concentrix Corporation customer care associates rate their salary and benefits at 3.3 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer care associates salaries here .
How is the work culture at Concentrix Corporation for Customer Care Associates?
Work culture at Concentrix Corporation for customer care associates is rated 3.9 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Concentrix Corporation for customer care associates, click here .
How is the job security at Concentrix Corporation for Customer Care Associates?
Based on 28 reviews on AmbitionBox, Concentrix Corporation's customer care associates rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 28 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... 64% of employees reported the working days at Concentrix Corporation as Rotational Shift. 76% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more
Concentrix Corporation Customer Care Associate Salary
based on 38 salaries
₹0.9 L/yr - ₹4.5 L/yr
19% more than the average Customer Care Associate Salary in India
View more details
Employee Benefits for Concentrix Corporation Customer Care Associate
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
meal
Cafeteria
2 total responses
softskill
Job/Soft skill training
1 total response
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