HCLTech is rated
3.7 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCLTech is rated
3.7 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HCLTech Customer Service Representative Reviews
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12 reviews found
for
"job security"
Return to all reviews
Customer Service Representative in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 28 Jul 2024
Likes
Job security, company name
Dislikes
Salary, work pressure, work timing,
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Customer Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Oct 2022
Likes
Job security
Dislikes
No appraisal or promotion
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Lucknow
Full Time
·
Bserv Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 May 2022
Likes
The office environment was nice and the job security as well. The compensation came on time
Dislikes
Lack of opportunities. A person could not move from lucknow to any other place if promoted. Complex internal policies
Work Details
No it is not that good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Chennai
Full Time
·
Credentialing Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 09 Aug 2021
Likes
My fellow colleagues, job security and on time pay
Dislikes
Must provide career growth for employees, require appraisal for their achievements and hard work, no connectivity between base level employees and manager level employees, could not have work life balance, always asking to extend shifts, addition of process is continuously happening but no increments or satisfying pay given, work pressure... I was the score card topper twice, but I have got nothing for it, that's very disappointing and demotivating...
Please help employees after their resignation if they have any queries......Read More
Work Details
Poor
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 May 2022
Likes
The management and job security was really good
Customer Service Representative in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Mar 2023
Likes
Job security during pandemic time
Dislikes
Work pressure and low salary
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida
DP Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 May 2021
Likes
HCL is a great organization to work with. It provides lots of benefits and also HCL takes well care of its employees. They have helped a lot during the tough times of pandemic. Job security is 100%. Happily served 2 years as a fresher.
Dislikes
As a fresher salary was less but other benefits are too good. Plus the job security and new learnings makes the organization perfect
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
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HCLTech.
Customer Service Representative in
Chennai
IT Security Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Oct 2021
Likes
Job security, Work culture
Dislikes
Less Salary, No career growth
Work Details
No career growth
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Don't expect salary growth and development, learning in this company.only good thing is job security.
Dislikes
Nothing new to learn. They will make you work hard but not good benefits.
Work Details
Worked as a customer service representative and not a worthy work. A robotic work life. No developments and new skill learning in this job
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Jul 2019
Likes
Job security
Dislikes
Work environment
Work Details
Hectic
,
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Chennai
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Apr 2021
Likes
Relaxed and productive atmospheres.
Open and honest communication.There is a huge cafeteria, Gym, gaming arcade for chilling and employees restrooms.job security..
Dislikes
Rotational Night shifts and no free cab for male employees
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about HCLTech's Customer Service Representatives
Is HCLTech a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 12 employee reviews, it's clear that most customer service representatives have an average experience working at HCLTech. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does HCLTech pay their Customer Service Representatives well?
According to AmbitionBox reviews, HCLTech customer service representatives rate their salary and benefits at 3.0 out of 5, based on 12 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HCLTech's customer service representatives salaries here and to read reviews specifically about salary and benefits at HCLTech for customer service representatives, click here.
How is the work culture at HCLTech for Customer Service Representatives?
Work culture at HCLTech for customer service representatives is rated 3.7 out of 5 by 12 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HCLTech for customer service representatives, click here.
How is the job security at HCLTech for Customer Service Representatives?
Based on 12 reviews on AmbitionBox, HCLTech's customer service representatives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech for customer service representatives, click here.
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