HCLTech Customer Service Assistant Reviews

Likes

Job security is good in HCL.

Dislikes

HRs are biased. Management very poor. If employee wants to buy out notice period they don't release them and make sure that employee lose their opportunities in better company. Salary process is very poor and compensation released after 1.5 years. Even they don't give the promotion if employee gets in notice period. They don't givepromotion on skill and hard work basis. Promotion based on "first come first promote"....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Some stability,learning opportunities

Dislikes

Manager given too much power even if he's incompetent, HR non existent , too much politics like manager can twist company policies against u and there is no check. Leadership needs to be more competent. New comer less experience, average performance, but managers favorite will get appraisal in first few months even. While u beinga great performer but boss doesn't personally like u, he will gv appraisal that too hike of 6% in 2.5 years (first appraisal after 2.5yrs). Unequal policies, company running on whims...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

No Comments

Dislikes

If you ask for an increment they will say it like we're not doing well and the client is not happy with our performance. But their financials say there's a huge profit.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing it's a worst company, there is no work culture. Mangment are worst ,they ruin the carrier of employees, upper managment never listen to employee problem,they pip use as a tool the ruin the employees carrier, hcl is the worst and awful company, manager creat a conspiracy in the office and remove pepole from the office.

Dislikes

No work culture, Office politics Worst Management No increment, no promotion Manager unethical behavior ,rude and abusive Micro management Employees work like slave

Work Details

Work days: Monday to Friday

Likes

It is an amazing company with a good work culture. Provides a healthy environment. When talking about increment & salary hike it doesn't justifies the name it has. Very poor policy when you'll talk about increment from your HR Partner he would don't even reply to that.

Dislikes

Increment, appraisal.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

There are very few and supporting leaders in the company.

Dislikes

No work life balance. No proper estimation and unrealistic targets which in turn affect the employees working timings without any allowance. We are forced to work in weekends to meet the target. Only 3% hike when the company can sponsor for cricket. HR doesn't support employees but rather support the leadership. When raised for any concerns managers target your appraisal stating it's the bell curve and it works the same way in all the projects....Read More

Likes

Apart from job security , there is nothing. Also if you are fresher you can start your carrier since it is so called big MNC, but don't stay here more than 2 years if you are fresher.

Dislikes

Nothing good here, everything is bad apart from job security. No growth No hike , No work balance No support from senior's

Likes

I am not onboarded yet.

Dislikes

Being a new comer employee to HCL Tech gurugram, its going to be tough for me now. Its been one full month since I gave Walk in interview. And the operation interview I gave was on 28 November 2024. Its been approx 20 days and My joining date has not came yet. Earlier my joining date was 9 December 2024 but then it extended but I don't know till when. No update and nothing. Just waiting for the response to come from the HR side. The first impression of HCL hiring process is not satisfied....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Challengeing need to support at least two projects sometimes three or even more projects as well

Dislikes

CEO gets 190% Hike where as an employee who got 9.4 rating out of 10 gets zero Hike.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security, training for new comers

Dislikes

No guarantee of promotion, very little hike or no hike, almost zero employee benefits (except medical), very difficult to get even small things like stationeries, printout, micro management.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

You will get tag as working in well known company.

Dislikes

Does not value the work , talent and knowledge.instead If you are supporting the manager in his poltics, you will get good increment and promotion.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Worklife balance is good also have opportunities to develop the new skills.

Dislikes

There is no specific criteria for promotion and salary hike for laterals is not satisfied. Some time they won't give hike. They won't provide valid reason also. Very disappointed in terms of salary hike and promotions.

Likes

Don't go as an external from hcl , they'll remove you first as a cost cutting.

Dislikes

Worst management . All higher position people are like authority. They didn't talk with you properly if you are in a bad situation inside company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

What stands out to me about IBC Techno is the opportunity for growth. The company offers a clear path for career advancement and supports continuous learning through training, certifications, and mentorship programs.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Company is an excellent, female’s employees are over protected by the organisation. Company has health insurance that is very useful. They have so many benefits for pregnant ladies like insurance also in cabs they will carefully taken care. Infrastructure is awesome.

Dislikes

HR will not respond properly. No one will question what every happen inside the project. Some managers are from heaven so no one can ask anything to them even they hurt the employees emotionally inside the project. There is no rules for the heavenly managers.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

If you are mechanical engineer then please do job in small scale industries but dont join this HCL as mechanical engineer. They dont give hikes more than 3% on your CTC. Be jobless and frustrated but once you join, its more frustrating than being jobless

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.