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GUS Education India
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Filter reviews by GUS Education India Team Lead Operations Reviews
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5 reviews found
Team Lead Operations in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
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Skill Development
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Likes
The Managers are really understanding and they help you in every possible way. The office environment is very friendly and helping. The corporate policies and values are correctly followed.
Dislikes
There should be a work from home policy for people who actually need it, as currently there is none. Also, a speedy and responsive HR team is required, along with the finance team so that the person doesn’t get mentally drained of his arrears don’t come on time.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback! At GEI, we currently do not have a Work-from-Home (WFH) policy due to the nature of our business. We believe that having all employees in the office fosters collaboration, communication, and a strong company culture. However, we understand that there may be individual circumstances where employees face unexpected situations, such as medical or personal emergencies, that make it difficult or impossible to come to the workplace for an extended period. In such cases, the line manager, in consensus with the business head, can consider these situations and provide necessary solutions. We take your feedback seriously and are continuously working to improve our processes. Please note that delays in response may occur due to the complexity of inquiries, the need for thorough research and consultation, or the requirement for exception approvals. While we strive to prioritize urgent matters, additional time may sometimes be needed to provide accurate and effective assistance.
Team Lead Operations in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
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Likes
Organisation is great but the people who are running the show specially mid level are ruining the culture and people
Dislikes
Few people running the show and no checks on that if they ruining it or building it. There has to be a robust system in place.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Team Lead Operations in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
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Promotions/Appraisal
Skill Development
Company Culture
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Salary & Benefits
Job Security
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Likes
Good package but there is stress. Need to improve employee satisfaction
Dislikes
Employee satisfaction and work life balance
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead Operations in Hyderabad / Secunderabad
Contact Center Department
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Likes
Meritocracy is the only key to success and your voice is heard and put it into action if the changes are worth by the management.
Dislikes
It's in a growing phase hence SOPs are chaos as they change constantly every day may be every hour. If you handle it there is no stopping.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead Operations in Ilabs opp to Inorbit mall
Full Time
Non Voice Department
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Work-Life Balance
Likes
People like HR
Dislikes
Everything start to end most important part is no job security management doesn’t support the employees at all
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Process Specialist in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
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Likes
"I've had the pleasure of working at GEI for 4 lovely years and can confidently say it's a truly exceptional place to work. The company culture is built on values and principles, which is evident in every aspect of the organization. The leadership team is visionary, approachable, and dedicated to employee growth.
Dislikes
NA
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you so much for sharing your experience! We're thrilled to hear that your journey at GEI over the past 4 years has been so positive. Our leadership and culture are indeed grounded in values, and it's wonderful to see how it has contributed to your growth and experience. Here's to many more years of success and collaboration!
Process Specialist in Hyderabad / Secunderabad
Full Time
After Sales Service & Repair Department
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Likes
Only one thing i like about GUS, we get salary on time.
Dislikes
No support from the management, no recognition for the hard work.
Work Details
Work days: Monday to Friday (Strict Timings)
Sr.CCE in Hitechcity
Full Time
Customer Success Department
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Work-Life Balance
Likes
All are good
Dislikes
Nothing as of now
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other GUS Education India Reviews
Associate in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
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Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
There is nothing much except salary on time & pick-and-drop facility.
Dislikes
Unfortunately, my experience at GUS Education India - Hyderabad Office, has been deeply disappointing due to systematic favouritism within the organization. The management's preferential treatment towards employees from the local community, especially towards the people from Telangana, is blatantly evident. This bias extends to promotions, salary hikes, and performance ratings. Despite consistent hard work and good performance reviews throughout the year, employees who are not from Telangana or who do not belong to the Telugu-speaking community find it nearly impossible to advance in their careers here. Merit and contributions seem to take a backseat to personal connections, favouritism and cultural affiliations, undermining the organizations claims of providing equal opportunities. The situation has worsened in the last few years, especially since the new HR head joined, with many talented individuals leaving the company over the past two years due to the discriminatory environment. It's baffling how "GUS Education India - Hyderabad" continues to claim the title of a "Great Place To Work" while failing to ensure fair treatment and inclusivity for all employees. Most notably, "GUS" demonstrates inconsistencies in compensation practices by offering varying pay packages to individuals in identical designations. These discrepancies occur regardless of prior experience or current salary. Locals tend to receive higher compensation packages, while candidates from outside the regions are often offered lower pay, highlighting a disparity in treatment. If you are considering joining this company and are not from the local community, I would strongly recommend thinking twice. A workplace should value diversity and merit. Sadly this is not the case here in GUS Education India....Read More
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
At our organization, we stand firmly for fairness, equality and inclusivity. We pride ourselves on fostering a diverse, merit-driven workplace where growth, recognition, and compensation are based solely on performance, measurable contributions and business needs. Our pay structures align with market benchmarks, considering roles, skills, and experience. We are a certified Great Place to Work, reflecting our commitment to a positive employee experience. If you have genuine concerns, we encourage you to reach out to HR for clarity, as we categorically deny claims of favouritism or discrimination. Your feedback matters, but fairness and facts matter more.
Team Lead Account Manager in Hyderabad / Secunderabad
Full Time
Corporate Training Department
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Likes
Dislikes have overshadowed likes over time
Dislikes
Lot of things. I have been working here for 5 years now.. But if I have given such ratings, it can only mean that I have been extremely patient with things around. Escalating any situation has not resulted positively..
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing the feedback. We hear your concerns and acknowledge the patience you’ve shown. At GEI, we strive to create a workplace where employees feel listened to and valued. We encourage you to connect with your HRBP to discuss your specific concerns further. Your insights are invaluable as we continuously work towards fostering a supportive and positive environment for all.
Lead and Assistant Manager in Gurgaon / Gurugram
Full Time
Sales Support & Operations Department
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Likes
HR policies . That’s it . Since when the management has changed everything got from bad to worst
Dislikes
Too many pointers - No recognition for tenured employees in form of incentives , appraisal, growth . All they need is you to work , work , and work. The top management lives in a dillusion that employees don’t need money to survive . That ‘s the reason it now has highest attrition of the tenured employees. Sudden layoffs in bulk . You never know when it is your last day in the office . Keep guessing!!!!...Read More
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your concerns. Employee well-being, growth, and recognition are priorities for us, we have LonGEIvity awards to express gratitude towards our 3-year & 5-year-tenured employees. We acknowledge the challenges you’ve mentioned and are committed to fostering an environment where employees feel valued and supported. We would appreciate a direct conversation to understand your experience further, you can reach out to your HRBP or Manager for further discussion.
Team Lead in Hyderabad / Secunderabad
Full Time
HR Operations Department
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Likes
Embrace setbacks as learning opportunities and stay committed to your vision. Recent steps taken to regularly assess the progress and adjust strategy to provide good service and employee satisfaction is good.
Dislikes
Resources Management and maintaining culture. I hope recent development of processes would scale the above gap
Work Details
Work policy: It varies.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback! We're glad you appreciate the efforts we've made to assess progress and enhance both service and employee satisfaction. We understand the importance of resource management and maintaining a strong company culture, and we're actively working on improving these areas. Your insights are valuable, and we’re confident that our recent developments will help bridge these gaps moving forward.
Deputy Manager Operations in Hyderabad / Secunderabad
Full Time
Operations Department
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Likes
Transparency approach to leadership, Continuous Learning to enhance skills, Opportunity to grow.
Dislikes
No Dislikes or negatives. GEI is always striving to learn from every corner and never disappointed with their decision making which is always in favour of people & the process. This is best thing that any growing organisation should follow.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your feedback! We're thrilled to hear that you appreciate our leadership approach, commitment to continuous learning, and growth opportunities. It's incredibly motivating to know that our people-first approach and transparent decision-making are making a positive impact. We're always striving to grow together, and your words reinforce our dedication to that mission. Keep growing with us!
Sales Specialist in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
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Likes
It’s been a wonderful journey so far with GEI, this has literally changed my life. I would recommend everyone to come a be a part of GEI, wonderful salary with great incentives with a job security in today’s world especially in a sales job, management looks into your utmost growth and well being, leaves has been a problem here, complete work life balance is possible here, I would like to thank to all the GEI management to make this possible!!!...Read More
Dislikes
Not that I am aware of!
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you so much for your feedback! We're glad to know that your journey with GEI has been life-changing and that you're enjoying the benefits, from job security to great incentives. It's especially rewarding to know that our focus on growth and well-being has made a positive impact. We'll take note of your feedback on leave policies. Thank you for recommending GEI and for being a valuable part of our team!
Senior Associate in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
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Salary & Benefits
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Likes
friendly environment working colleague, do your job for 8 hours and enjoy your rest of day.
Dislikes
if we could have national holidays off, it would be greatly appreciated. we understand that we are working with international clients, but since we based in India. it's important to observe national holidays.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your fantastic input! We're glad to hear that you're enjoying the friendly work environment and balanced work schedule. We truly appreciate your feedback about national holidays. While our operations align with international clients, your input is valuable, and we will certainly look into it in our ongoing efforts to enhance employee well-being. Keep up the great work!
Senior Specialist in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
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Likes
Working at GUS Education India feels like being at my second home. The environment is incredibly welcoming and friendly, and the leaders are exceptional- They consistently support and encourage me. The best part is the opportunity to earn well and embark on business trips that allow me to explore new places and gain valuable experience.
Dislikes
--- Nothing---.. So far everything going great..! Hope the same continues.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for your amazing feedback! We're thrilled that GUS Education India feels like your second home and that you're enjoying the welcoming environment, supportive leadership, and opportunities for growth and exploration. It's fantastic to hear that everything is going great for you—we're committed to keeping it that way! 😊 Keep thriving!
Student Advisor in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
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Likes
My Boss is a very good person, and we have very good workplace and work life balance
Dislikes
when you work in a company job security is the most important thing that any person would look in the company i understand business has some expectations from the advices there would be ups and downs in the work life
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for your feedback. We're pleased to know you enjoy the work-life balance and your positive relationship with your boss. We understand that job security is important and we are committed to ensuring a stable and supportive environment for all employees. We appreciate your input.
Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
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Salary & Benefits
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Work-Life Balance
Likes
1) Job security, During pandemic multimillion dollar companies were forced to implement layoffs, GEI stood out as a rare exception by not only retaining its entire work force, but we also ramped up, even food was provided for the staff working from office during pandemic. 2) Work Life Balance :- More than 95 % of the teams operatein India & UK shift with a mandate, Sat & Sun off, dont think so any other ed tech company has this approach of fixed offs. 3)Two way Company Provided Transport. 4)Growth :- If you have the right skill set GEI is the best place for any one to be in, i have see tremendous growth opportunities, employees joined as associates made their way untill AM & TL's within the span of 4-5 Years, 5)Skill Development:- Free access to Learning platform's to upskill our-self. 6)Open door Policy with leaders & MD:- Any one can walk up to our MD or senior leaders with their concerns....Read More
Dislikes
1) Not much to mention, every organization will have issues, and they are part and parcel of corporate life
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your detailed feedback and for highlighting the positive aspects of GEI. We're thrilled to hear about your satisfaction with our job security, work-life balance, transportation, growth opportunities, skill development, and open-door policy. We also appreciate your understanding that every organization has its challenges. Your input helps us strive for continuous improvement. Thank you for being a valued member of GEI.
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AmbitionBox has 5 GUS Education India reviews submitted by GUS Education India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GUS Education India is the right company for you. ...100% of employees reported the working days at GUS Education India as Monday to Friday. 0% employees reported the work timings at GUS Education India as . Read more- Home >
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