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GUS Education India
based on 361 Reviews
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Full Time
Voice / Blended Department
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Love every thing about the office
None
Employer’s Response
Thank you for your amazing feedback! We're delighted to know you love everything about the office. Your appreciation inspires us to keep making GEI a place everyone enjoys being part of!
Full Time
Sales Support & Operations Department
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Nothing.
I'm not writing anything about the company as I did not work there, but the hiring associate (Tejes) is awful and doesn't even have basic communication etiquette. (Doesn't even have the minimum courtesy to respond to questions) Please hire the hiring team who knows their job and what they are supposed to do. I never had such an awful experience with the HR team/Hiring team. Please send the job invites (email to the job applicants) only if you have requirements. I have waited for one month for some response from the Hiring associate, after continual texts and calls he said he would get back to me but it may take days, weeks, or even months I just need to cross my fingers and wait, which is not fair at all....Read More
Employer’s Response
Thank you for sharing these details with us. Every hiring associate in our organization is trained to his/her full capabilities to provide excellent results. However, we are surprised to hear about your experience. For your understanding, every role/job takes time to close as there are mutilpe fators involved that are screened before we on-board the right fit for the role. We remain committed to creating a workplace environment where our employees can thrive personally and professionally.
Admission Department
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It's a good company
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Contractual
Customer Success Department
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Learning experience
Perfect place to use Female card . Tears are more justifying than facts and actuals
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Admission Support Department
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None
no apprasals, low salaryies
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Contact Center Department
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Yes, I would say proudly that my company is helping alot in this pandemic like supporting work from home with properp care and all the support provided by managers ad leaders.. thankyou so much for this but am not expecting any new bonus or benefits but atleast I wish for the ones which I should get like the referral bonus.. that money would help me alot now in this situation. But such kind of bonus and all were on hold . This is the only point disappointed me...Read More
Salary is bit low and even hikes but I feel atleast they should have given some benefit bonus like vivid bonus or something which helps employees to support their families in this situation
I am an admission officer at GUS.. works for LSBF AND BSBI.. Also an invigilator for password test process... So I am been cross trained in three processes which is going well and happy with that
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Customer Success, Service & Operations - Other Department
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This is no longer being a start up , have taken every feedback from the employees and started working on those. Very sportive atmosphere. It's always mutual .You work and You get a reward !! Period
Nothing at this stage
Employer’s Response
Thank you for your positive feedback! We're delighted to hear that you appreciate our work culture, respect towards employees, and the freedom of thought at GEI. We're glad you're enjoying your time here. Your satisfaction is our priority.
Full Time
Operations Department
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Work life balance
Career progression is non existent
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your thoughts! We're glad that you value the work-life balance we offer. We understand the importance of career growth, which is why we've partnered with a leading platform for certification courses and established an in-house Learning & Development (L&D) team. These initiatives reflect our commitment to fostering continuous learning and creating meaningful opportunities for professional advancement.
Full Time
Voice / Blended Department
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Only thing I like about working at GUS was yearly party
No Work culture
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your feedback. We're glad you enjoyed the yearly party. We're committed to improving our work culture and appreciate your input.
Full Time
Executive Office Department
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Growth Opportunities, Learning & development, Seasoned leadership team.
NA
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Part Time
Administration Department
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Work culture
Work Pressure and non corporative superiors
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Marketing Department
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Full Time
BD / Pre Sales Department
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worst place to work. job security is a flag My challenge to the management about hr surya to be assessed on his communication skills with any tool available in the market where he can't even score A2 level out of A1-C2 in English proficiency as A1 is default for 5th or 6th standard student. There are standards to maintain, here I don't think so. This guy always a big time poker player(in office hours as well) who troubles my friend also ex colleague of GUS by asking money to lend all the time. He can't talk without adding "na", Telugu word for every word & sentence spoken in English. There were images circulated around what's app chats with obscene images of hr surya about his financial frauds & illicit transactions done also being a defaulter for a lot of loan apps where he took money from? gus have such people who are face for organisation as HR. what do you expect more? What a shame? These are not allegations, these are facts & truth spoken as it's high time to investigate even covid-19 had cure but this guy is contagious for GUS reputation being at stake. hr surya is safe till date because this guy is supported by lady hr vidya as both from andhra region, this lady is another PLAGUE for gus education all these years along No ethics, No self respect, no Values & nothing if such people still in this organisation...Read More
Gus lack actions on such people who are a mole & not worth to be part of this organisation I understand there must be some other activities carried out where his director also involved to make money out of it. Suspicions are always bigger plot to play in!
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We take all feedback seriously and prioritize the integrity of our employees and the organization. However, we strongly refute the claims and personal attacks mentioned in this review, as they do not align with our organizational values, work culture, or team members' conduct. We have stringent processes to evaluate employee performance, communication skills, and ethical behaviour. Our HR team members undergo thorough assessments and are selected based on their qualifications, professionalism, and alignment with our core values. We uphold a zero-tolerance policy towards defamatory remarks, personal accusations, or baseless allegations against individuals or teams. We encourage constructive feedback that fosters improvement and growth. However, such unverified and defamatory claims undermine the spirit of constructive dialogue and misrepresent the truth. We remain committed to creating a respectful and transparent work environment where professionalism and integrity are paramount.
Full Time
Business Intelligence & Analytics Department
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There is nothing it seems
Had to leave a review because of the line of questioning by HR. Asked for my PAN card number before the interview process which I flat out refused to provide. This is for all the folks out there, never share your personal information with these MNCs as they harvest data. Always be mindful about your personal data like DOB and PAN number and do not share such information with any recruiter unless they first provide you with an offer letter first. There is not a single mention of what happens to sensitive personal data after screening on their website....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Shift timings, Activities, work and cab facilities
I feel the team leader is not taking initiative when the manager is on leave, and even the manager is inconsistent at times. My issue has been unresolved for a week, and plans have been canceled four times. How do we move forward with these repeated cancellations.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback and highlighting the positives, such as shift timings, activities, work environment, and cab facilities. We’re glad to hear these aspects meet your expectations. We regret to learn about your concerns regarding leadership and unresolved issues. Consistency in management and timely resolutions are priorities for us. Please share more details by reaching out to your HRBP and it will help us help you.
Full Time
Other Department
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There is nothing much except salary on time & pick-and-drop facility.
Unfortunately, my experience at GUS Education India - Hyderabad Office, has been deeply disappointing due to systematic favouritism within the organization. The management's preferential treatment towards employees from the local community, especially towards the people from Telangana, is blatantly evident. This bias extends to promotions, salary hikes, and performance ratings. Despite consistent hard work and good performance reviews throughout the year, employees who are not from Telangana or who do not belong to the Telugu-speaking community find it nearly impossible to advance in their careers here. Merit and contributions seem to take a backseat to personal connections, favouritism and cultural affiliations, undermining the organizations claims of providing equal opportunities. The situation has worsened in the last few years, especially since the new HR head joined, with many talented individuals leaving the company over the past two years due to the discriminatory environment. It's baffling how "GUS Education India - Hyderabad" continues to claim the title of a "Great Place To Work" while failing to ensure fair treatment and inclusivity for all employees. Most notably, "GUS" demonstrates inconsistencies in compensation practices by offering varying pay packages to individuals in identical designations. These discrepancies occur regardless of prior experience or current salary. Locals tend to receive higher compensation packages, while candidates from outside the regions are often offered lower pay, highlighting a disparity in treatment. If you are considering joining this company and are not from the local community, I would strongly recommend thinking twice. A workplace should value diversity and merit. Sadly this is not the case here in GUS Education India....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
At our organization, we stand firmly for fairness, equality and inclusivity. We pride ourselves on fostering a diverse, merit-driven workplace where growth, recognition, and compensation are based solely on performance, measurable contributions and business needs. Our pay structures align with market benchmarks, considering roles, skills, and experience. We are a certified Great Place to Work, reflecting our commitment to a positive employee experience. If you have genuine concerns, we encourage you to reach out to HR for clarity, as we categorically deny claims of favouritism or discrimination. Your feedback matters, but fairness and facts matter more.
Full Time
Corporate Training Department
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Dislikes have overshadowed likes over time
Lot of things. I have been working here for 5 years now.. But if I have given such ratings, it can only mean that I have been extremely patient with things around. Escalating any situation has not resulted positively..
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing the feedback. We hear your concerns and acknowledge the patience you’ve shown. At GEI, we strive to create a workplace where employees feel listened to and valued. We encourage you to connect with your HRBP to discuss your specific concerns further. Your insights are invaluable as we continuously work towards fostering a supportive and positive environment for all.
Full Time
Sales Support & Operations Department
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HR policies . That’s it . Since when the management has changed everything got from bad to worst
Too many pointers - No recognition for tenured employees in form of incentives , appraisal, growth . All they need is you to work , work , and work. The top management lives in a dillusion that employees don’t need money to survive . That ‘s the reason it now has highest attrition of the tenured employees. Sudden layoffs in bulk . You never know when it is your last day in the office . Keep guessing!!!!...Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your concerns. Employee well-being, growth, and recognition are priorities for us, we have LonGEIvity awards to express gratitude towards our 3-year & 5-year-tenured employees. We acknowledge the challenges you’ve mentioned and are committed to fostering an environment where employees feel valued and supported. We would appreciate a direct conversation to understand your experience further, you can reach out to your HRBP or Manager for further discussion.
Full Time
HR Operations Department
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Embrace setbacks as learning opportunities and stay committed to your vision. Recent steps taken to regularly assess the progress and adjust strategy to provide good service and employee satisfaction is good.
Resources Management and maintaining culture. I hope recent development of processes would scale the above gap
Work policy: It varies.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback! We're glad you appreciate the efforts we've made to assess progress and enhance both service and employee satisfaction. We understand the importance of resource management and maintaining a strong company culture, and we're actively working on improving these areas. Your insights are valuable, and we’re confident that our recent developments will help bridge these gaps moving forward.
Full Time
Sales Support & Operations Department
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It’s been a wonderful journey so far with GEI, this has literally changed my life. I would recommend everyone to come a be a part of GEI, wonderful salary with great incentives with a job security in today’s world especially in a sales job, management looks into your utmost growth and well being, leaves has been a problem here, complete work life balance is possible here, I would like to thank to all the GEI management to make this possible!!!...Read More
Not that I am aware of!
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you so much for your feedback! We're glad to know that your journey with GEI has been life-changing and that you're enjoying the benefits, from job security to great incentives. It's especially rewarding to know that our focus on growth and well-being has made a positive impact. We'll take note of your feedback on leave policies. Thank you for recommending GEI and for being a valuable part of our team!
Full Time
Sales Support & Operations Department
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"I've had the pleasure of working at GEI for 4 lovely years and can confidently say it's a truly exceptional place to work. The company culture is built on values and principles, which is evident in every aspect of the organization. The leadership team is visionary, approachable, and dedicated to employee growth.
NA
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you so much for sharing your experience! We're thrilled to hear that your journey at GEI over the past 4 years has been so positive. Our leadership and culture are indeed grounded in values, and it's wonderful to see how it has contributed to your growth and experience. Here's to many more years of success and collaboration!
Full Time
Sales Support & Operations Department
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friendly environment working colleague, do your job for 8 hours and enjoy your rest of day.
if we could have national holidays off, it would be greatly appreciated. we understand that we are working with international clients, but since we based in India. it's important to observe national holidays.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your fantastic input! We're glad to hear that you're enjoying the friendly work environment and balanced work schedule. We truly appreciate your feedback about national holidays. While our operations align with international clients, your input is valuable, and we will certainly look into it in our ongoing efforts to enhance employee well-being. Keep up the great work!
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