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Premium Employer

Guardian India

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4.0

based on 679 Reviews

Video summary

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Guardian India Customer Service Analyst Reviews

Updated 30 Jun, 2019

Overall Rating

1.0/5

based on 1 review

Rating distribution

0 (0%)

1 (100.0%)

Category Ratings

2.0

Job security

1.0

Company culture

1.0

Salary

1.0

Work-life balance

1.0

Skill development

1.0

Promotions

1.0

Work satisfaction

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1 review found

Sort by: Popular

Customer Service Analyst in New Delhi

CRU Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Jun 2019

Likes

Saturday and Sunday fixed off.

Dislikes

The list is endless. The employees are unprofessional and the gossip they do has no limits. Dedication towards work is missing among them in huge degree. Some invite their team managers for lunch/dinner at their place and enter the good books and then get promoted. Delivery manager just come to office for their salary, rest it is explanatory. Salary package is low and no incentives. Most of the tenured staff has left and is now filling by fresh college people who have been hired at very low package. They give so much attention to cost cutting. It even lead to no guards and making the male employees take the last drop if there was a female staff. The male employee had to sign electronic consent. After a lot of unrest it was removed. But what an unhealthy environment to make male employees do that just to avoid the guards....Read More

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

If a staff is dedicated and hardworking the managers will only keep putting the load on him/her. While the rest of the team who are disguised employee roam freely, keep getting leave approval, and any internal opportunities r given to them plus promotion.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Only Saturday and Sunday off.

Top trending discussions

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Career Growth

2w (edited)

a senior consultant

I got an offer from both the companies, manager role. Flipkart’s offer: fixed (x) + variable pay + stock Deloitte’s offer: fixed (x+1) + variable + 1.5L joining bonus Variable pay % is the same. Flipkart is offering a sizeable huge chunk in stock. What should I consider apart from compensation? Annual hikes, WLB, work culture, etc? (Note that It’s a non IT role)

Flipkart vs Deloitte

Flipkart

Deloitte USI

69 participants . poll closed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Guardian India review submitted by Guardian India employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Guardian India is the right company for you. ...Read more