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3.2

based on 351 Reviews

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Groupon Customer Success, Service & Operations Department Reviews

based on 126 reviews
Updated 13 Jan, 2025

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.5

Salary & Benefits

3.1

Company culture

2.7

Work-Life balance

2.6

Work Satisfaction

2.5

Promotions/Appraisal

2.5

Skill development

2.4

Job Security

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 • 30 Reviews
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 • 14 Reviews
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 • 8 Reviews
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Top Groupon Interview Questions

Q1. Maximum meetings You are given the schedule of N meetings with their start ... read more
Q2. What did burger king do on digital when it entered India?

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Q3. What is meant by fraud in E-commerce
Q4. How to handle angry customers
Q5. What is Earings to your company
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People also ask about Groupon's Customer Success, Service & Operations Department

Is Groupon's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 126 employee reviews, it's clear that most employees have an average experience working at Groupon's Customer Success, Service & Operations Department. Salary & Benefits holds the highest rating at 3.5, while job security is rated the lowest amongst all factors at 2.4. Read reviews about salary & benefits and job security on AmbitionBox.
Does Groupon's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Groupon's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 126 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Groupon's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Groupon's Customer Success, Service & Operations Department, click here.
How is the work culture at Groupon's Customer Success, Service & Operations Department?
Work culture at Groupon's Customer Success, Service & Operations Department is rated 3.1 out of 5 by 126 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Groupon's Customer Success, Service & Operations Department, click here.
How is the job security at Groupon's Customer Success, Service & Operations Department?
Based on 126 reviews on AmbitionBox, Groupon's Customer Success, Service & Operations Department employees rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Groupon's Customer Success, Service & Operations Department. To read reviews about job security at Groupon's Customer Success, Service & Operations Department, click here.
How do I get a job at Groupon's Customer Success, Service & Operations Department?
To get a job at Groupon's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Groupon interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings at Groupon Customer Success, Service & Operations Department

based on 118 reviews
3.0
Rated by 41 Women

Rated 3.7 for Salary & Benefits and 3.5 for Company Culture

women
3.0
Rated by 77 Men

Rated 3.4 for Salary & Benefits and 3.0 for Company Culture

men

Working Days at Groupon Customer Success, Service & Operations Department

based on 126 reviews
Rotational Shift
77%
Monday to Friday
20%
Monday to Saturday
2%
Other
1%

Work Timings at Groupon Customer Success, Service & Operations Department

based on 126 reviews
Flexible timing
Strict (8.30pm - 5.30am)
Strict (9.30pm - 6.30am)
51%
8%
6%
35% employees reported other strict timings

Shift Timings at Groupon Customer Success, Service & Operations Department

based on 126 reviews
Night shift
Day shift
60%
40%

Business Travel at Groupon Customer Success, Service & Operations Department

based on 126 reviews
No travel
80%
Within city
18%
International travel
1%
Within country
1%
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