AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
Groupon Team. If you also belong to the team, you
can get access from
here
Groupon
Compare
Filter reviews by Groupon Customer Success, Service & Operations Department Reviews
Overall Rating
based on 128
reviews
What employees say about Groupon?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
77% employees reported
Flexible timing
51% employees reported
No travel
79% employees reported
View more detailed insights
Gender based rating
Rated by Women
42 reviews
Rated by Men
78 reviews
Jobseekers also viewed
Explore Reviews by Department
View All
Customer Success, Service & Operations
• 128 Reviews
Engineering - Software & QA
• 31 Reviews
Finance & Accounting
• 18 Reviews
Data Science & Analytics
• 14 Reviews
Merchandising, Retail & eCommerce
• 9 Reviews
BFSI, Investments & Trading
• 8 Reviews
Top Mentions
in Groupon Customer Success, Service & Operations Department Reviews
128 reviews found
Sort by:
Popular
What people are saying about Groupon
View All
dalgia
works at
Groupon
Recently, I got and offer from Tekion with annual compensation of 35 LPA, no other variable component. Currently I am working in Groupon with 25LPA(fixed) + 3.75(variable) annually.
Is the offer from Tekion is good or I should negotiate considering I have 4+years of experience and I consider myself to be an exceptional in terms of knowledge and tech.
What to do?
Negotiate
0%
Accept as it is
0%
9 participants
.
poll closed
Got a question about Groupon?
Ask anonymously on communities.
asked in
Business Development interview
Q1. What did burger king do on digital when it entered India?
Get interview-ready with top interview questions
View all 16 questions
asked in
SDE-2 interview
Q3. Maximum Meetings Problem Statement Given the schedule of N meetings with t ... read more
You are reading trusted reviews. Keep reading to find out more about
Groupon.
Discover interview dos and don'ts from real experiences
Jobs at Groupon
People also ask about Groupon's Customer Success, Service & Operations Department
Is Groupon's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 128 employee reviews, it's clear that most employees have an average experience working at Groupon's Customer Success, Service & Operations Department.
Salary holds the highest rating at 3.5, while job security is rated the lowest amongst all factors at 2.4.
Read reviews about
salary
and
job security
on AmbitionBox.
Does Groupon's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Groupon's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 128 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Groupon's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Groupon's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Groupon's Customer Success, Service & Operations Department?
Work culture at Groupon's Customer Success, Service & Operations Department is rated 3.1 out of 5 by 128 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Groupon's Customer Success, Service & Operations Department,
click here
.
How is the job security at Groupon's Customer Success, Service & Operations Department?
Based on 128 reviews on AmbitionBox, Groupon's Customer Success, Service & Operations Department employees rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Groupon's Customer Success, Service & Operations Department. To read reviews about job security at Groupon's Customer Success, Service & Operations Department,
click here
.
How do I get a job at Groupon's Customer Success, Service & Operations Department?
To get a job at Groupon's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Groupon interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
- Home >
- Reviews >
- Groupon Reviews >
- Groupon Customer Success, Service & Operations Department Reviews Reviews
|
Customer Service Representative
124
salaries
|  ₹2.5 L/yr - ₹5 L/yr |
|
Customer Service Executive
66
salaries
| ₹2.6 L/yr - ₹4.5 L/yr |
|
Senior Customer Service Representative
50
salaries
| ₹3.5 L/yr - ₹5.8 L/yr |
|
Customer Support Representative
47
salaries
| ₹3 L/yr - ₹4.5 L/yr |
|
Customer Support Executive
46
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
Explore more salaries
Office cab/shuttle
10 total
responses
International/On-site exposure
1 total
response
Health insurance
7 total
responses
Child care facility
1 total
response
Compare Groupon with
Amazon
Compare
Compare
Nearbuy
Compare
Rakuten
Compare
Rate your company