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Godfrey Phillips India

Compare

4.0

based on 701 Reviews

Filter reviews by

Godfrey Phillips India Customer Success, Service & Operations Department Reviews

based on 23 reviews

Updated 3 Dec, 2024

Overall Rating

3.9/5

How AmbitionBox ratings work?

Category Ratings

4.0

Company culture

3.9

Work Satisfaction

3.7

Work-Life balance

3.7

Salary & Benefits

3.6

Job Security

3.6

Skill development

3.4

Promotions/Appraisal

Explore Reviews by Department

View All

Customer Success, Service & Operations

3.9

• 23 Reviews

Sales & Business Development

4.1

• 248 Reviews

Marketing & Communication

3.9

• 66 Reviews

Production, Manufacturing & Engineering

3.9

• 43 Reviews

Finance & Accounting

3.6

• 33 Reviews

Merchandising, Retail & eCommerce

4.5

• 28 Reviews

Top Mentions in Godfrey Phillips India Customer Success, Service & Operations Department Reviews

23 reviews found

Sort by: Popular

Area Manager in New Delhi

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 03 Dec 2024

Likes

Very good company to work with, if you are in a difficult situation, management was there to help you. the best policy was the mediclaim.

Dislikes

as such nothing

General Manager in New Delhi

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Nothing

Dislikes

No job seciruty at all

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel, Travel Within City, Travel Within Country.

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Store Manager in New Delhi

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 14 Aug 2024

Likes

Good culture

Dislikes

Job not security

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Store Manager in Greater Noida

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 12 Aug 2024

Likes

Working culture

Dislikes

Nothing all thing is good

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Supervisor in Vinukonda

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 May 2024

Likes

Good de season

Dislikes

Not bad

Work Details

Work timings: Strict Timings

Assistant Manager in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 07 May 2024

Likes

Company policies and leaders ship

Dislikes

Work timings and environment

MIS Analyst in New Delhi

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 13 Oct 2023

Likes

Good company to work, co worker are good. Menager are helpful.

Dislikes

Hike

Work Details

Work policy: If required then approved by manager

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Godfrey Phillips India.

Marketing Executive in Nagpur

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 30 Dec 2023

Likes

Learn most of the things

Dislikes

Some risky

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Assistant Manager Operations in Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 07 Jan 2023

Likes

No words

Dislikes

No words here

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Sales Associate in Paschim vihar

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Aug 2024

Likes

Good working place , friendly team,

Dislikes

Best mid size work place,

Assistant Manager in Kolkata

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 19 Aug 2023

Likes

Good company

Dislikes

Nil about company

Work Details

Work days: Alternate Saturday off

Seniior Officer in Mumbai

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 10 Nov 2023

Likes

Sal. credited on last day of month ,without fail.

Dislikes

Not motivate to employee & Management not trust on staff employee & contract employee, No gender equality, Salary is not increase of contract employee by years of years. There is huge difference between Management & officer salary,& hence this company is good example of ,rich become rich & poor become poor.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Rdc ghaziabad

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Dec 2022

Likes

GPI is a family where you learnt a lot of thing from basics to higher level. I have started my career in GPI as a associate and now as assistant manager.

Dislikes

Growth path is slow.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Data Entry Operator (working remotely)

Part Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Jun 2023

Likes

Good salary at time

Dislikes

Work life balance is bad

Project Manager - Transitions in Chennai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 03 Nov 2022

Likes

Management, work - life balance

Dislikes

Could be a little more aggressive

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

As shift incharge in New Delhi

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 Nov 2023

Likes

Very bad company and senior management

Dislikes

Very bad

front end helpdesk support in Bangalore / Bengaluru

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 23 Aug 2023

Likes

nothing

Dislikes

working and appraisal way

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Associate in New Delhi

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 May 2019

Likes

There's everything and everyone work together on the shed. And we got to learn a lot about it like customer service and consideration skills.

Dislikes

I felt everything about shelding.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bhopal

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Apr 2019

Likes

I am very happy

Work Details

Work days: Monday to Saturday (Flexible Timings)

Asst Store

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 08 Jan 2019

Likes

Love the work here. Its my first job.I'm gain very good experience here.

Dislikes

nothing for that

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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AmbitionBox has 23 Godfrey Phillips India reviews submitted by Godfrey Phillips India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Godfrey Phillips India is the right company for you. ...Read more

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Godfrey Phillips India Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at Godfrey Phillips India Customer Success, Service & Operations Department

based on 22 reviews

Rated 4.6 for Work Satisfaction and 4.5 for Work-Life Balance

Rated 4.0 for Company Culture and 3.9 for Work Satisfaction

Working Days at Godfrey Phillips India Customer Success, Service & Operations Department

based on 23 reviews

Monday to Saturday

59%

Monday to Friday

20%

Rotational Shift

Alternate Saturday off

Other

Work Timings at Godfrey Phillips India Customer Success, Service & Operations Department

based on 23 reviews

Flexible timing

Strict (9am - 7pm)

Strict (3pm - 12am)

29%

16%

47% employees reported other strict timings

Shift Timings at Godfrey Phillips India Customer Success, Service & Operations Department

based on 23 reviews

Day shift

Night shift

89%

11%

Business Travel at Godfrey Phillips India Customer Success, Service & Operations Department

based on 23 reviews

No travel

43%

Within city

36%

Within country

14%

International travel

Godfrey Phillips India Salaries in Customer Success, Service & Operations Department in India

Assistant Manager 5 salaries	₹6.5 L/yr - ₹10 L/yr
Team Lead 5 salaries	₹2.4 L/yr - ₹4 L/yr
Customer Service Associate 4 salaries	₹1.8 L/yr - ₹1.9 L/yr
General Manager Operations 3 salaries	₹96 L/yr - ₹97 L/yr
Sales Executive 2 salaries	₹1.5 L/yr - ₹1.8 L/yr