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Britannia

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4.0

based on 2.3k Reviews

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Britannia Customer Success, Service & Operations Department Reviews

Updated 16 Mar, 2025
Overall Rating
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4.2/5
based on 51 reviews

Rating distribution

Category Ratings

3.9

Company culture

3.9

Work-life balance

3.8

Salary

3.8

Work satisfaction

3.6

Job security

3.6

Skill development

3.2

Promotions

What employees say about Britannia?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

47% employees reported

Monday to Saturday

Monday to Saturday

69% employees reported

Flexible timing

Flexible timing

63% employees reported

No travel

No travel

46% employees reported

View more detailed insights

Gender based rating

2.3
female

Rated by Women

6 reviews

4.5
male

Rated by Men

44 reviews

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Explore Reviews by Department

View All
Customer Success, Service & Operations
4.2
 • 51 Reviews
Sales & Business Development
3.9
 • 582 Reviews
Production, Manufacturing & Engineering
4.2
 • 293 Reviews
Marketing & Communication
4.1
 • 132 Reviews
Procurement & Supply Chain
4.0
 • 131 Reviews
Quality Assurance
4.2
 • 120 Reviews
Top Mentions in Britannia Customer Success, Service & Operations Department Reviews

51 reviews found

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Top Britannia Interview Questions

asked in Area Sales Executive interview
Q1. How to Make variants selling assortment improvement? Salesmans Training and ... read more
View answers (25)
asked in Quality Officer interview
Q2. What do you prioritize? Quality or Production?
View answers (4)

Get interview-ready with top interview questions

View all 80 questions
asked in Assistant Manager interview
Q3. Activities to liner and Opretaer to damage products and wastaje control
View answer (1)
asked in Territory Sales Incharge interview
Q4. What is productive call
View answers (4)
asked in Production Officer interview
Q5. How to make root cause analysis of breakdowns ? How to prevent it ?
View answer (1)
View All
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Top trending discussions

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Career Growth
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littleiv
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Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you
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Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 51 Britannia reviews submitted by Britannia employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Britannia is the right company for you. 69% of employees reported the... working days at Britannia as Monday to Saturday. 63% employees reported the work timings at Britannia as Flexible timing. Read more
Britannia Salaries in Customer Success, Service & Operations Department in India
MIS Executive
5 salaries
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₹1.8 L/yr - ₹3 L/yr

PSM
4 salaries
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₹3.6 L/yr - ₹4 L/yr

Security Officer
3 salaries
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₹3.2 L/yr - ₹4.1 L/yr

Customer Care Executive
3 salaries
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₹2.4 L/yr - ₹3 L/yr

Store Officer
3 salaries
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₹5.6 L/yr - ₹6 L/yr

Explore more salaries
Employee Benefits at Britannia Customer Success, Service & Operations Department
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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