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Full Time
Sales Support & Operations Department
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Nothing
Worst culture worst policy and the shift timings is also very bad my shift timings is 10 am to 7 pm but I have to reach their at 9:30 am and I was log out after 8:30 pm from the first day . I never seen in my life and the company also fraud my salary is not giving I would suggest everyone don't do the same mistake don't go their for work your life will be hell
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Department
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Nothing
This place is good for nothing Also, the management runs politics in the organisation
Work days: Rotational Shift (Strict Timings)
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Customer sales representative Department
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It's very nice office environment
Doubtnut is not a permanent process that's a big problem
It's very nice office environment
Work days: Rotational Shift (Strict Timings)
Full Time
Customer Success Department
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Full Time
Sales Support & Operations Department
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Nothing
Very bad environment and worst management and hr. Make employees work for free and never gives salary. Joined last month and never got the salary till now. Worst fraud company ever. Fraud globiva. Never recommend this to anyone or else your future will spoil.
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
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1. work timings 2 . basic salary package 3. RHR are co - operative 4. various process recruitment from 12 pass 5. IJP facility after 6 months only
1. Incentive achievement target is high extremely 2. incentives after achivement not cleared by company from several months 3. extreme call pressure 4. no exception for training or feedback, deduct from net login time 5. force to do staff time after meeting log in time 6. threat culture by managers 7. salary hold issue 8. absentism and correction is issue too high 9. delay in salary time 10. no activity 11. no exception for bad health 12. using unprofessional language on floor...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing
People like rajat arora are always there to eat your job in order to save their. no matter how much supportive you be but in the end the sick man would do nothing about it and will always boast in front of the clients that he is doing everything. Even the HR are pathetic.Nishi Ashutosh mohapatra are the some examples as well of people who are good for nothing
Work days: Monday to Saturday (Strict Timings)
Full Time
Preschool & Primary Education Department
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I don’t like anything and one of the client Ravi shukla very uneducated don’t have manner’s how to talk with women’s because he knows he look like shit.
Very worst company one of the team leaders and managers not support to teammates
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Worst company I have ever worked in. No work environment, no job security, no culture , worst environment, too much work pressure,
I hate everything about this company, no proper rules also , it gives a feeling of old school days when we were kids , the team leaders are very irresponsible, plz improve your work environment
Work days: Monday to Saturday
Full Time
Customer Success Department
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My first TL Mr Vishal Manchanda his best ans supported person and office friends good that's it...
Everything is dissatisfaction company management also poor and team leader is just like joke .. suppose you are tenure you worked this 2 years above but company and TL never given you respect and which process you worked you come to office before time but you exit office daily 45 minutes and 1:15 hrs ... totally my experience is this company bed ..
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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In my 06 years tenure I got the opportunity to know how the Bpo works and some operational strategies to run the process.
It is just not dislike but toxicity i can say, the culture here now is not friendly to work if you are Team Leader or even manager cause the so called AVP’s and DVP’s they are not thinking wisely as per them perceptions are going on, whole company is busy in attendance only from team leader to Director nobody is bother to check what’s going on at ground level. In my 06 years tenure, No gathering, No R&R conducted for TL’s or manger’s or even nobody bother to come and talk with you they only want to know about attendance & attendance & attendance. So if you enthusiastically want to know the attendance process then only join Globiva because only one thing you may learn from here ATTENDANCE..!!...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Nothing
Everything Bhr charu, kuch bhi problem, dekhti hoon or 4 mahine baad bhi same apna issue puchoge kya hua, kya status h problem ka, dekhti hu Saare AM bhi aise hi h, chahe Harish ho ya Umesh chand
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Salary in time 5th of every month
Work culture Dirty politics Favouritism is overloaded Most of the time they dent your incentives, just showing you random/ inappropriate reason. On paper it's 8hr office job but in realty they take 10 hr in office primisice Most of the team leader behave like un- educated, illiterate( specially Vicky Ahuja)
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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If you have supportive Team leaders like I had in my working time period you will get great support or else hr are very strict with companies policys
Nothing company is paying you on time that's more then enough.
Work policy: When ever they will feel they will allow you to work from home when they will feel have to make them work from office they will call you back
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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One thing I really enjoyed about working at Globiva was the great team dynamic. I was fortunate to have made some wonderful friends at work and also our TL and seniors were very cooperative and supportive
One area for improvement I experienced during my time at Globiva was the compensation package. I felt that the salary was relatively low…..
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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There's nothing to like about this company cause it only knows how to waste someone's time and destroy their mental health by constant criticisim.
your job is never safe. You are not safe in the office itself with your colleagues. You cannot present your ideas infront of the management cause then you'll just be insulted the whole floor because only the manager was supposed to speak in the meeting and not you cause you are just a puppet of the manager. Also you cannot put logical solutions infront of the customers because then also you'll loose your job cause we are not humans, we're just chatbots. So, just an advice to GLOBIVA please use SIRI for giving the solutions to the customers instead of hiring someone wasting their time in your stupid company....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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• The work culture is good. • No one shouts at you. • There is no micromanagement kind of things. • Colleagues are cooperative. • Infrastructure is good. • In Globiva, you will get to know about hierarchy. How management works in hierarchy.
• No Learning & Professional Development • Low salary • Desktop work, even for HR Profile • Restrictions in Desktop • The office starts at 9:30 am, there is 15 mins buffer time i.e., 9:45 am. If you get late by 9:45, they'll mark you absent. • No office parties, fest celebrations, only public holidays are off • Through IJP, they give promotions to Customer Support executive Profile to HR Profile....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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They are providing incentive which is conditional based.
Management is pathetic. Management always think to cut incentive of their employees. They always give the target but not help to achieve. They always ask to come office even you are not fine, if they don't come. They eat their incentives. Salary is very less.. Some employees worked in uthe office even in chickenpox.
Full Time
Non Voice Department
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Supportive Manager and team members
- Salary deduction for no reasons - No health insurance - Worst company policies - Management and HRs - No Work-life balance - Login/Logout time - No promotions and Hikes irrespective of your experience - 6 days working - Sometimes, no week offs. - Forced to work for night shifts without providing cabs
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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There is nothing to like in this company...
Only serve like dog candidate are prefered in this conpany Even HR is like a pet dog for their seniors .. You can't even make a complain agaist you tdam leader or anyone Than you will me terminated ...
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Just one thing is good that salary comes on 5th
Worst management in hdfc process. TL and Manager both are just there to feed on your money. You cant get an off on national holidays you have to work as your requirements are on the peak in holidays. Office politics at the top. If you are a hardworking person go try somewhere else but if you are a licker globiva is the best place for you.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing at all
No salary on time. Hr department will not communicate with you and are disrespectful. Specially Hr named Shatakshi and Prabhleen Kaur are horrible and very disrespectful.They were dismissive, uninterested and showed complete disregard for your time and effort as if they couldn't care less. I would strongly advise jobseekers to proceed with caution when dealing with this organisation as a whole.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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Globiva is obviously good company,
Worst part of globiva is their salary paying date,like I joined this company on 1 dec ,2023,and my salary was credited in my account on 5 jan,they pay salary in second month's fifth day,this is seriously not fair with employees who are giving their 9 hours a day on a regular baisis
Full Time
Operations Department
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Process or clients they are working with
No one is there to help employee in their tough time and also no relieving or experience letter has been given for the medical release case moreover they absconded the employee and asked for recovery itself
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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