Globiva Customer Agent Reviews

Likes

Nothing

Dislikes

People like rajat arora are always there to eat your job in order to save their. no matter how much supportive you be but in the end the sick man would do nothing about it and will always boast in front of the clients that he is doing everything. Even the HR are pathetic.Nishi Ashutosh mohapatra are the some examples as well of people who are good for nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

I don’t like anything and one of the client Ravi shukla very uneducated don’t have manner’s how to talk with women’s because he knows he look like shit.

Dislikes

Very worst company one of the team leaders and managers not support to teammates

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst company I have ever worked in. No work environment, no job security, no culture , worst environment, too much work pressure,

Dislikes

I hate everything about this company, no proper rules also , it gives a feeling of old school days when we were kids , the team leaders are very irresponsible, plz improve your work environment

Work Details

Work days: Monday to Saturday

Likes

In my 06 years tenure I got the opportunity to know how the Bpo works and some operational strategies to run the process.

Dislikes

It is just not dislike but toxicity i can say, the culture here now is not friendly to work if you are Team Leader or even manager cause the so called AVP’s and DVP’s they are not thinking wisely as per them perceptions are going on, whole company is busy in attendance only from team leader to Director nobody is bother to check what’s going on at ground level. In my 06 years tenure, No gathering, No R&R conducted for TL’s or manger’s or even nobody bother to come and talk with you they only want to know about attendance & attendance & attendance. So if you enthusiastically want to know the attendance process then only join Globiva because only one thing you may learn from here ATTENDANCE..!!...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything Bhr charu, kuch bhi problem, dekhti hoon or 4 mahine baad bhi same apna issue puchoge kya hua, kya status h problem ka, dekhti hu Saare AM bhi aise hi h, chahe Harish ho ya Umesh chand

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary in time 5th of every month

Dislikes

Work culture Dirty politics Favouritism is overloaded Most of the time they dent your incentives, just showing you random/ inappropriate reason. On paper it's 8hr office job but in realty they take 10 hr in office primisice Most of the team leader behave like un- educated, illiterate( specially Vicky Ahuja)

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you have supportive Team leaders like I had in my working time period you will get great support or else hr are very strict with companies policys

Dislikes

Nothing company is paying you on time that's more then enough.

Work Details

Work policy: When ever they will feel they will allow you to work from home when they will feel have to make them work from office they will call you back

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Likes

In Globiva there is no any targets and all the employees of Globiva is helping and supportive .

Dislikes

In Globiva there Process is not good. First of all they should must improve there process. The customer's are very disappointed there process and that's why they should not give good ratings.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance

Dislikes

Partiality among colleagues and less growth opportunity professionally and financially. Also HR Arti, HR Prashant, HR Shivani Silswal, HR Anjali are mostly interested in gossips and corporate politics.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

work place is nice and the food and the amenities but not people or the jobs they provide is actually good or reliable.

Dislikes

There is a lot to dislike about this company, at first they will show how reliable they are about your job then will eventually find a reason to fire you. And they have so many reasons, they hire in bulk for their special needs and after their need is done they will throw you out of the company regarding so many reasons that irrelevant. No job security not at all as promised during induction, so many loopholes to deduct salary. I thought this is a career building company but they just hire for their needs and after achieving their goals they eill find reasons to fire you....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing they are cheapters bloody RBL AM sunil was cheapest person and he is a lyar . I was very ill and I also shared medical report pls no one helps me that time OUr team leader was use less Also HR . They Abscone me . I hate this Company 😏😏😏

Dislikes

Every thing was un capable They are not realise my Salary also

Likes

One thing I really enjoyed about working at Globiva was the great team dynamic. I was fortunate to have made some wonderful friends at work and also our TL and seniors were very cooperative and supportive

Dislikes

One area for improvement I experienced during my time at Globiva was the compensation package. I felt that the salary was relatively low…..

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. work timings 2 . basic salary package 3. RHR are co - operative 4. various process recruitment from 12 pass 5. IJP facility after 6 months only

Dislikes

1. Incentive achievement target is high extremely 2. incentives after achivement not cleared by company from several months 3. extreme call pressure 4. no exception for training or feedback, deduct from net login time 5. force to do staff time after meeting log in time 6. threat culture by managers 7. salary hold issue 8. absentism and correction is issue too high 9. delay in salary time 10. no activity 11. no exception for bad health 12. using unprofessional language on floor...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There's nothing to like about this company cause it only knows how to waste someone's time and destroy their mental health by constant criticisim.

Dislikes

your job is never safe. You are not safe in the office itself with your colleagues. You cannot present your ideas infront of the management cause then you'll just be insulted the whole floor because only the manager was supposed to speak in the meeting and not you cause you are just a puppet of the manager. Also you cannot put logical solutions infront of the customers because then also you'll loose your job cause we are not humans, we're just chatbots. So, just an advice to GLOBIVA please use SIRI for giving the solutions to the customers instead of hiring someone wasting their time in your stupid company....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

• The work culture is good. • No one shouts at you. • There is no micromanagement kind of things. • Colleagues are cooperative. • Infrastructure is good. • In Globiva, you will get to know about hierarchy. How management works in hierarchy.

Dislikes

• No Learning & Professional Development • Low salary • Desktop work, even for HR Profile • Restrictions in Desktop • The office starts at 9:30 am, there is 15 mins buffer time i.e., 9:45 am. If you get late by 9:45, they'll mark you absent. • No office parties, fest celebrations, only public holidays are off • Through IJP, they give promotions to Customer Support executive Profile to HR Profile....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.