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based on 315 Reviews

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GGS Information Services Customer Success, Service & Operations Department Reviews

Updated 2 Oct, 2024

Overall Rating

4.2/5

based on 16 reviews

Rating distribution

5

5 (31.3%)

4

7 (43.8%)

3

1 (6.3%)

2

2 (12.5%)

1

1 (6.3%)

Category Ratings

4.3

Company culture

4.2

Work-life balance

4.1

Work satisfaction

3.9

Skill development

3.8

Job security

3.6

Salary

3.6

Promotions

What employees say about GGS Information Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

86% employees reported

No travel

55% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

2 reviews

4.1

Rated by Men

14 reviews

GGS Information Services is rated 4.2 out of 5 stars on AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfacti ... Read more

GGS Information Services is rated 4.2 out of 5 stars on AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

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4.2

• 16 Reviews

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3.6

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Engineering - Software & QA

4.3

• 47 Reviews

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3.9

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Top Mentions in GGS Information Services Customer Success, Service & Operations Department Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Executive Coordinator in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Aug 2024

Likes

Work life balance is good

Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Salary - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Author in Pune

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Oct 2024

Likes

Not too much workload

Company culture - Good
Work-life balance - Good

Dislikes

Appraisal

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Subject Matter Expert in New Delhi

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jan 2024

Likes

GGS policy's

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is dislike about working at GGS.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Diagnostic Engineer in Chennai

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 16 Oct 2023

Likes

Good to work here and as usual increments are less.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Increments are less

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Technical Author in Pune

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Apr 2023

Likes

It all depends on client you are working for.

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No better carrier opportunities.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Author in Pune

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jan 2023

Likes

Flexible time work culture is very good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to say bad word

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Chennai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 31 May 2022

Likes

Overall training is good.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Compensation & benefits are average only.

You are reading trusted reviews. Keep reading to find out more about GGS Information Services.

Diagnostic Engineer in Chennai

Full Time

·

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 17 Sep 2023

Likes

Working hours

Work-life balance - Good

Dislikes

No career growth

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Technical information specialist. in Chennai

Full Time

·

Customer Success, Service & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Jan 2023

Likes

Working culture is very good.

Salary - Good
Company culture - Good

Dislikes

Job security is very less.

Job security - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Diagnostic Specialist in Bangalore / Bengaluru

After Sales Service & Repair Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 26 May 2022

Likes

It’s a good company for freshers who couldn’t get any opportunities in any of the OEM’s. Where you can spend 1 or 2 years and get some pure knowledge about AUTOMOTIVE industry as it has one of the best client(only one).

Dislikes

Worst management, salary package is very low when compared to industry standards. Career growth is not at all considerable.

Salary - Poor
Skill development - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

The Role they have is very challenging where one can get lot of knowledge.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Author in Pune

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Apr 2022

Likes

Very Bad Experience they use us and through out once they have done with us.

Dislikes

Very Bad management....

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Diagnostic Specialist in Bangalore Rural

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 12 May 2021

Likes

Good work life balance

Work-life balance - Good

Dislikes

No proper hikes, no proper cafeteria, no skill development, slow career growth and worst management

Salary - Poor
Skill development - Poor
Promotions - Poor
Company culture - Poor

Work Details

It’s good for freshers for a couple of years

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Project Manager in Chennai

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Apr 2022

Likes

On Job Training

Dislikes

No work life balance

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Project Manager in Chennai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Jan 2019

Likes

Career Growth

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not applicable

Work Details

Good Company to work

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Team Lead in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 16 Nov 2018

Likes

The freedom to be yourself.

Work-life balance - Good

Dislikes

Personal development and growth is nil.

Skill development - Bad
Promotions - Bad

Work Details

Satisfactory

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Technical Illustrator in Chennai

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Mar 2024

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Top trending discussions

View All

Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

9 participants . poll closed

Got a question about GGS Information Services?

Ask anonymously on communities.

Jobs at GGS Information Services

Technical Documentation Specialist

Bangalore / Bengaluru

2-4 Yrs

₹ 3-8 LPA

More about working at GGS Information Services

HQ - York, Pennsylvania, United States (USA)
IT Services & Consulting
501-1k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 GGS Information Services reviews submitted by GGS Information Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GGS Information Services is the right company for... you. 100% of employees reported the working days at GGS Information Services as Monday to Friday. 86% employees reported the work timings at GGS Information Services as Flexible timing. Read more

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GGS Information Services Reviews >
GGS Information Services Customer Success, Service & Operations Department Reviews Reviews

GGS Information Services Salaries in Customer Success, Service & Operations Department in India

Technical Author 16 salaries	₹2.5 L/yr - ₹6.5 L/yr
Technical Writer 10 salaries	₹2.8 L/yr - ₹5.5 L/yr
Team Lead 5 salaries	₹6.5 L/yr - ₹9.5 L/yr
Project Manager 4 salaries	₹10 L/yr - ₹11.5 L/yr
Assistant Project Manager 4 salaries	₹7 L/yr - ₹10.7 L/yr

Explore more salaries

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