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Genpact
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Process Developer interview
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Process Associate interview
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People also ask about Genpact's Customer Success, Service & Operations Department
Is Genpact's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 2.1k employee reviews, it's clear that most employees have an average experience working at Genpact's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Genpact's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Genpact's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 2.1k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genpact's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Genpact's Customer Success, Service & Operations Department, click here.
How is the work culture at Genpact's Customer Success, Service & Operations Department?
Work culture at Genpact's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 2.1k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Genpact's Customer Success, Service & Operations Department, click here.
How is the job security at Genpact's Customer Success, Service & Operations Department?
Based on 2.1k reviews on AmbitionBox, Genpact's Customer Success, Service & Operations Department employees rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Genpact's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Genpact's Customer Success, Service & Operations Department, click here.
Is work from home available at Genpact's Customer Success, Service & Operations Department?
According to AmbitionBox, 6% of Genpact's Customer Success, Service & Operations Departmentemployees work from home permanently, 35% work from the office, and 59% follow a hybrid model, based on 655 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Genpact's Customer Success, Service & Operations Department, click here.
How do I get a job at Genpact's Customer Success, Service & Operations Department?
To get a job at Genpact's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Genpact interview questions and practice your responses to prepare thoroughly.
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Work Policy at Genpact Customer Success, Service & Operations Department
i
Workplace policy may vary based on Department, Designation and
Location.
based on 655 reviews in last 6 months
Hybrid
59%
2 days/week from office
31%
3 days/week from office
20%
Other hybrid work policies
8%
Work from office
35%
Permanent work from home
6%
Gender Based Ratings at Genpact Customer Success, Service & Operations Department
based on 5.8k reviews
Rated by 1.7k
Women
Rated by 4.1k
Men
Working Days at Genpact Customer Success, Service & Operations Department
based on 5.9k reviews
Monday to Friday
76%
Rotational Shift
17%
Monday to Saturday
4%
Other
2%
Alternate Saturday off
1%
Work Timings at Genpact Customer Success, Service & Operations Department
based on 5.9k reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (9am - 6pm)
58%
4%
3%
35% employees reported other strict timings
Shift Timings at Genpact Customer Success, Service & Operations Department
based on 5.9k reviews
Day shift
Night shift
53%
47%
Business Travel at Genpact Customer Success, Service & Operations Department
based on 5.9k reviews
No travel
70%
Within city
19%
International travel
7%
Within country
4%
|
Process Associate
8.5k
salaries
|  ₹0.9 L/yr - ₹6.5 L/yr |
|
Process Developer
7.4k
salaries
| ₹1.2 L/yr - ₹6.7 L/yr |
|
Assistant Manager
4.3k
salaries
| ₹2.5 L/yr - ₹17.5 L/yr |
|
Management Trainee
3.1k
salaries
| ₹1.6 L/yr - ₹11 L/yr |
|
Manager
1.5k
salaries
| ₹4.3 L/yr - ₹28.8 L/yr |
Explore more salaries
Office cab/shuttle
111 total
responses
Free meal
66 total
responses
International/On-site exposure
50 total
responses
Joining bonus
18 total
responses
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