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4.1

based on 75 Reviews

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Genesys Reviews

Updated 10 Mar, 2025
Overall Rating
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4.1/5
based on 75 reviews

positive trend 11% above industry's average

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Rating distribution

Category Ratings

4.4

Work-life balance

4.3

Company culture

4.1

Skill development

4.0

Work satisfaction

3.7

Salary

3.7

Promotions

3.6

Job security

What employees say about Genesys?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

83% employees reported

Flexible timing

Flexible timing

86% employees reported

No travel

No travel

72% employees reported

View more detailed insights

Gender based rating

4.1
female

Rated by Women

20 reviews

4.1
male

Rated by Men

45 reviews

Genesys is rated 4.1 out of 5 stars on AmbitionBox, based on 75 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more
Genesys is rated 4.1 out of 5 stars on AmbitionBox, based on 75 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

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Engineering - Software & QA
4.0
 • 31 Reviews
IT & Information Security
4.8
 • 6 Reviews
Data Science & Analytics
4.2
 • 4 Reviews
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75 reviews found

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What people are saying about Genesys

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a senior technical support engineer
1w
Domain change
Hello folks, I need career advice. I am working as a Senior Engineer in Tech Support with 5 years of experience, providing support for Cisco and Genesys VOIP products. I don't see any growth in my career and am looking for a dom... read more
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Top Genesys Interview Questions

asked in Ai Ml Engineer interview
Q1. Why does it consume less computing power in comparision to other DL archite ... read more
View answer (1)
asked in GIS Executive interview
Q2. Create topology of the given data.
View answer (1)

Get interview-ready with top interview questions

View all 8 questions
asked in Associate Software Engineer interview
Q3. What is an API
View answer (1)
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Latest Genesys Employee Reviews

View all
Senior PS Consultant in Chennai, Tamil Nadu
IT Consulting
5.0

  •  posted on 10 Mar 2025

Software Engineer in Chennai
Quality Assurance and Testing
5.0

  •  posted on 06 Feb 2025

PS Consultant - GLOBAL PRACTICES in Bengaluru
Software Development
5.0

  •  posted on 21 Jan 2025

Read Genesys Reviews based on designations

3.8
 Senior Software Engineer

 (10)

4.7
 Software Engineer

 (7)

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

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People also ask about Genesys

Is Genesys a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 75 employee reviews, it's clear that most employees have a positive experience working at Genesys. Work-life balance holds the highest rating at 4.4, while job security is rated the lowest amongst all factors at 3.6. Read reviews about work-life balance and job security on AmbitionBox.
How does Genesys’s employee rating compare to the industry average?
Genesys’s employee rating of 4.1 out of 5 exceeds the industry average of 3.7 out of 5 for companies within the Software Product sector. This rating reflects that Genesys generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.
Does Genesys pay their employees well?
According to AmbitionBox reviews, Genesys employees rate their salary and benefits at 3.7 out of 5, based on 75 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genesys salaries here and to read reviews specifically about salary and benefits at Genesys, click here .
How is the work culture at Genesys?
Work culture at Genesys is rated 4.3 out of 5 by 75 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Genesys. To read reviews specifically about work culture at Genesys, click here .
How is the job security at Genesys?
Based on 75 reviews on AmbitionBox, Genesys employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Genesys. To read reviews about job security at Genesys, click here .
How do I get a job at Genesys?
To get a job at Genesys, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Genesys interview questions and practice your responses to prepare thoroughly.

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AmbitionBox has 75 Genesys reviews submitted by Genesys employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genesys is the right company for you. 83% of employees reported the worki...ng days at Genesys as Monday to Friday. 86% employees reported the work timings at Genesys as Flexible timing. Read more

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We thank our employees for rating us 4/5 on AmbitionBox

Genesys Salaries in India
Software Engineer
29 salaries
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₹8 L/yr - ₹20.8 L/yr

Senior Software Engineer
25 salaries
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₹10 L/yr - ₹26 L/yr

Associate Software Engineer
18 salaries
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₹6 L/yr - ₹11.1 L/yr

GIS Executive
17 salaries
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₹2 L/yr - ₹4.1 L/yr

PS Consultant
8 salaries
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₹11 L/yr - ₹13 L/yr

Explore more salaries
Employee Benefits at Genesys
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
+4 more benefits
Compare Genesys with

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3.6
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