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Fusion Customer Success, Service & Operations Department Reviews

based on 68 reviews
Updated 9 Dec, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.1

Skill development

2.9

Work-Life balance

2.8

Company culture

2.8

Work Satisfaction

2.6

Salary & Benefits

2.6

Job Security

2.6

Promotions/Appraisal

Explore Reviews by Department

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3.9
 • 13 Reviews
3.3
 • 10 Reviews
3.6
 • 9 Reviews
3.1
 • 7 Reviews
4.4
 • 5 Reviews
Top Mentions in Fusion Customer Success, Service & Operations Department Reviews

68 reviews found

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People also ask about Fusion's Customer Success, Service & Operations Department

Is Fusion's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 177 employee reviews, it's clear that most employees have an average experience working at Fusion's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about skill development and career growth on AmbitionBox.
Does Fusion's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Fusion's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.6 out of 5, based on 177 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Fusion's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Fusion's Customer Success, Service & Operations Department, click here.
How is the work culture at Fusion's Customer Success, Service & Operations Department?
Work culture at Fusion's Customer Success, Service & Operations Department is rated 2.8 out of 5 by 177 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Fusion's Customer Success, Service & Operations Department, click here.
How is the job security at Fusion's Customer Success, Service & Operations Department?
Based on 177 reviews on AmbitionBox, Fusion's Customer Success, Service & Operations Department employees rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion's Customer Success, Service & Operations Department. To read reviews about job security at Fusion's Customer Success, Service & Operations Department, click here.
Is work from home available at Fusion's Customer Success, Service & Operations Department?
According to AmbitionBox, 15% of Fusion's Customer Success, Service & Operations Department employees work from home permanently, 62% work from the office, and 23% follow a hybrid model, based on 13 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Fusion's Customer Success, Service & Operations Department, click here.

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Work Policy at Fusion Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 13 reviews in last 6 months

Work from office

Work from office

62%
Hybrid

Hybrid

23%

Other hybrid work policies

16%

2 days/week from office

7%

Permanent work from home

Permanent work from home

15%

Gender Based Ratings at Fusion Customer Success, Service & Operations Department

based on 65 reviews
3.1
Rated by 29 Women

Rated 3.1 for Skill Development and 3.0 for Company Culture

women
3.2
Rated by 36 Men

Rated 3.1 for Skill Development and 3.0 for Work-Life Balance

men

Working Days at Fusion Customer Success, Service & Operations Department

based on 68 reviews
Rotational Shift
61%
Monday to Saturday
21%
Monday to Friday
10%
Other
6%
Alternate Saturday off
2%

Work Timings at Fusion Customer Success, Service & Operations Department

based on 68 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9.30am - 6.30pm)
55%
20%
4%
21% employees reported other strict timings

Shift Timings at Fusion Customer Success, Service & Operations Department

based on 68 reviews
Day shift
Night shift
96%
4%

Business Travel at Fusion Customer Success, Service & Operations Department

based on 68 reviews
No travel
78%
Within city
18%
Within country
4%
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