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Firstcall Teleservices Reviews

Updated 15 Mar, 2025

Overall Rating

4.1/5

based on 13 reviews

11% above industry's average

know more

Rating distribution

5

6 (46.2%)

4

3 (23.1%)

3

0 (0%)

2

1 (7.7%)

1

3 (23.1%)

Category Ratings

4.2

Job security

4.2

Skill development

4.0

Salary

4.0

Work-life balance

4.0

Work satisfaction

3.9

Company culture

3.8

Promotions

What employees say about Firstcall Teleservices?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

86% employees reported

Flexible timing

50% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

2 reviews

4.2

Rated by Men

7 reviews

Firstcall Teleservices is rated 4.1 out of 5 stars on AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

Firstcall Teleservices is rated 4.1 out of 5 stars on AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 10 Jun 2023

Likes

Yes, I would like to know if I work is any project it's do well know we realized our Process with any solutions to problems but I mean a Good Empathetic Energy.....?!

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

It's not properly doing staffs it's any Project employees not well Good there no Respect with our senior's....??

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel.

CSR Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Aug 2023

Likes

Super working environment Dynamic Growth , collaborative & Friendly environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Hyderabad / Secunderabad

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Sales Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Jul 2024

Likes

Good work satisfation great learning oppertunities

Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Employee promotional is not satizfactory

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Tele Sales Executive in Hyderabad / Secunderabad

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 17 May 2018

Likes

Company culture - Excellent

Overall Rating

Voice / Blended - Other in Hyderabad / Secunderabad

Intern

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Mar 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Customer Service in Vanasthalipuram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 May 2022

Likes

Positive nd friendly environment No hesitation from team leaders. They do explain everything in details. Hygienic nd neat. Complete positive vibes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Wash area

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Firstcall Teleservices.

Customer Support in Vanasthali puram

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 May 2022

Likes

Don't expect

Dislikes

First 15 days u need to work for free they won't pay anything on the name of training they will ask u to work directly

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Bca Fresher in Hyderabad / Secunderabad

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2020

Likes

Calling customer service representative

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Best offer giving joiners

senior Care Executive

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2019

Likes

Better job with better environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

That I can't express

Work Details

As a Quality Analyst and Strainer My work was auditing the complete calls completely done by executives And to make them know what mistake they made on call and my also work was to make them understand how to recover from that particular mistake.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Vanasthaliluram

Full Time

·

Customer executive Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Nov 2022

Likes

Comfort staff

Dislikes

Salary is worst.work pressure.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Trainer in Hyderabad / Secunderabad

Telesales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Aug 2018

Likes

Very bad service

Dislikes

No payment on time and all wrong promises to customers.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

1st month good next month onwards threatening for job and all false promises.

Work timings: Strict Timings

Work related travel: This is a desk job.

Business Developern

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Jul 2019

Likes

Learning

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Saturday

Top trending discussions

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

Got a question about Firstcall Teleservices?

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More about working at Firstcall Teleservices

HQ - hyderābād, telangana, india
BPO
51-200 Employees (India)
Analytics & KPO

Tell us how to improve this page.

Firstcall Teleservices Reviews by Locations

Firstcall Teleservices Hyderabad / Secunderabad Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Firstcall Teleservices reviews submitted by Firstcall Teleservices employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstcall Teleservices is the right company for you. ... 86% of employees reported the working days at Firstcall Teleservices as Monday to Saturday. 50% employees reported the work timings at Firstcall Teleservices as Flexible timing. Read more

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Firstcall Teleservices Reviews

Firstcall Teleservices Salaries in India

Customer Support Executive 5 salaries	₹1.2 L/yr - ₹2.5 L/yr
Telecalling Executive 4 salaries	₹2.1 L/yr - ₹2.2 L/yr
Customer Care Executive 4 salaries	₹1.7 L/yr - ₹2 L/yr
BPO Executive 4 salaries	₹1.2 L/yr - ₹2.4 L/yr
Customer Service Executive 3 salaries	₹1.2 L/yr - ₹2.5 L/yr

Explore more salaries

Employee Benefits at Firstcall Teleservices

Professional degree assistance

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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