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Firstsource Solutions

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3.7

based on 4.4k Reviews

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Firstsource Solutions Customer Support Associate Bangalore / Bengaluru Reviews

based on 1 review
i
This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 21 Dec, 2023

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.7

Skill development

3.6

Company culture

3.5

Salary & Benefits

3.5

Work Satisfaction

3.5

Work-Life balance

3.2

Promotions/Appraisal

Top Mentions in Firstsource Solutions Customer Support Associate Bangalore / Bengaluru Reviews

1 review found

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Career Growth
2w (edited)
a java developer
Seeking advice on current job
Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?
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Customer Support Associate Jobs at Firstsource Solutions

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People also ask about Firstsource Solutions, Bangalore / Bengaluru Customer Support Associates

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 4.2 out of 5, based on 18 reviews by employees on AmbitionBox. Firstsource Solutions is known for Job Security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.5 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.6 at Firstsource Solutions by 18 employees. While job security is rated 4.1 and work-life balance is rated 3.5 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.

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Firstsource Solutions Customer Support Associate Reviews by Locations

Firstsource Solutions Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Firstsource Solutions review submitted by Firstsource Solutions employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 69% of employees reported the working days at Firstsource Solutions as Rotational Shift. 53% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

Gender Based Ratings for Firstsource Solutions Customer Support Associate Bangalore / Bengaluru

based on 18 reviews
4.4
Rated by 6 Women

Rated 4.2 for Job Security and 4.2 for Salary & Benefits

women
4.0
Rated by 12 Men

Rated 4.0 for Job Security and 3.7 for Skill Development

men

Working Days for Firstsource Solutions Customer Support Associate Bangalore / Bengaluru

based on 18 reviews
Rotational Shift
69%
Monday to Friday
23%
Monday to Saturday
8%

Work Timings for Firstsource Solutions Customer Support Associate Bangalore / Bengaluru

based on 18 reviews
Flexible timing
Strict (9am - 6pm)
Strict (4.30pm - 1.30am)
53%
16%
16%
15% employees reported other strict timings

Shift Timings for Firstsource Solutions Customer Support Associate Bangalore / Bengaluru

based on 18 reviews
Day shift
Night shift
67%
33%

Business Travel for Firstsource Solutions Customer Support Associate Bangalore / Bengaluru

based on 18 reviews
No travel
64%
Within city
36%
Firstsource Solutions Customer Support Associate Salaries in Bangalore / Bengaluru
based on 89 salaries
₹1.2 L/yr - ₹4.2 L/yr
5% less than the average Customer Support Associate Salary in India
View more details
Employee Benefits for Firstsource Solutions Customer Support Associate Bangalore / Bengaluru
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
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