FNP is rated
4.0 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
FNP is rated
4.0 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
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Popular
Customer Service Specialist in
New Delhi
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Apr 2024
Likes
diwali party in the farm house and independent culture of job come do sale and go home
Dislikes
i dont get transport easily to my office from delhi it was difficult to travel from north eat delhi it takes about 2.5 hours which looks very uncomfortable
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Specialist in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Aug 2023
Likes
The environment is very comfortable to work in. And the colleagues are very supportive. Seniors too make sure that every employee is comfortable.
Dislikes
Sometimes there is favouritism. TLs behave rudely. Appraisal is not satisfactory if you are working for long. The basis of appraisal doesn't seem fair.
I liked the company, starting Salary is also satisfactory. Freshers with good skills can join. Team is good to work with
Dislikes
Sometimes there is a lot of work pressure. And we have to compromise for holidays as well. We can't take more than 2 offs easily. I guess currently they have to work alot on how to retain their employees by thinking for them.
Work Details
Overall work life is good. In the time i joined and was very tough for anyone but yes the way the trainers trained And our team leaders and supervisor help is very good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Specialist in
Gurgaon / Gurugram
Full Time
·
Inbound Process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Aug 2022
Likes
SO FAR SO GOOD
Dislikes
PAYOUT SATISFACTION
Work Details
Work policy:
CAN DO WORK FROM HOME IN ANY KIND OF URGENCY
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Specialist in
Gurgaon / Gurugram
Full Time
·
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Apr 2022
Likes
There is no job security at all. When the person not in their favour, then they mark quality error in the performance and told to leave.
Dislikes
Environment is very bad. Politics is fulfilled in their office environment.
Work Details
Overall experience is very bad. The best way to work their is whoever touch their feet, then that person will be their priority if not then they daily irritate the person.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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FNP.
Customer Service Specialist in
Chattarpur, Delhi (Headquarters)
Full Time
·
Sales Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Apr 2022
Likes
Company is good and they provide proper assistance regarding your job.
Dislikes
No one is there to listen up your problems, sometimes you have to login on your week off and you have to do work beyond the time. Very poor culture, if you have personal communication with your senior, everything is fine but if you don't have, no one is going to listen you up.
Work Details
The job is quite interesting and was challenging for me as it was first calling job, but our trainer Mr Sunil helped us alot to improve.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 21 Oct 2024
Likes
Got Promoted Here In FNP Twice, Within In 03 Years. Learned Lot Of Skills Here.
Dislikes
Company Culture Is Not Good, No Employee Engagement, No Work Life Balance, No Fixed Working Hours Specially In Captive Center, No Personal Grooming Support
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Operations Manager in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Sep 2024
Likes
Nothing
Dislikes
Typical lala company with toxic work culture. HR and management are puppets of CEO. Employees are treated like inappropriately. There are lay offs every year which are unfair. No job security at all. Worst company to work for.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Very bad
Dislikes
No extra hour Bonus
No transport or shuttle
No work life balance
No job security
No diwali bonus
Increment are 2-5% only
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Oct 2024
Likes
Girls are not safe at that place
Dislikes
Personal suggestion for girls don't join company rest is your choice.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
New Delhi
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Sep 2024
Likes
The growth opportunities are quite good over here.
Dislikes
Discrimination against appraisals and promotions.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Store Manager in
Mumbai
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 24 Sep 2024
Likes
Salary Get On time
Dislikes
No Job Security Not For Non- Flowers/ Decor Progressional
Team Lead in
New Delhi
Full Time
·
Digital Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Aug 2024
Likes
Nothing to like
Dislikes
Lala company
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Operations Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Mar 2024
Likes
Learnings in fnp was very good
Dislikes
Karan dhawan one of the TL was very bad and he is making the entire environment of fnp bas
Work Details
Work policy:
You can take wfh for some reauired days
Work days: Rotational Shift
(Flexible Timings)
Team Lead in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Dec 2023
Likes
Working environment, interaction, management
Dislikes
Nothing like that
Work Details
Work policy:
In case of any emergency
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2023
Likes
Being a part of this company was one of the biggest mistakes. The people try to be so nice but at the end of the ay they are so toxic and more importantly there is no women security as boys here deliberately get close to girls and just a few months back we also had one escalation to which management reacted in general way..
Dislikes
The company has no growth options in terms of salary and experience for new joiners. They need a person who has no motive in his life and only works as per there needs. Work flow is so high just because of there poor services. They also changed there polices regarding alot of things and also the Tl goes as per there mood here. A lot to write but i think this can help others by letting them know to choose a better option...Read More
Other FNP Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
DPT.Manager in
Gurgaon / Gurugram
Full Time
·
HR Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Nothing
Dislikes
They spoil your career.. with zero job security
Interview is a big picture then it’s nothing in real
Zero learning’s
Lala company focuses on cost optimisation with chai ac and lift and so many things saving cost on toilet roll
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Category Manager in
New Delhi
Full Time
·
Category Management & Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Nov 2024
Likes
There is no job security here and a lot of favouritism. If you keep praising and agreeing to everything with the too management you’ll be promoted and get good appraisals otherwise you will be fired
Dislikes
The HR team is exremely unprofessional and there is no job security and very orthodox mindset of the too management
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Software Engineer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Not that much strict about deadline or target
Get decent work life balance
Dislikes
Rules are different for different people example some get permanent wfh for some, not even consider single day wfh
They are lacking try new things... Being product based company still working on very legacy
system
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Category Head in
New Delhi
Full Time
·
Category Management & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 23 Nov 2024
Likes
Nothing
Dislikes
Worst work culture, clueless team. The company expects you to put all your sanity brains energy in the whims of the so called heads of the organisation. It was the worst gamble I took in my career.
They will say weekends are off on paper but will make you work in National holidays as well.and your shift will never get over in 9 hours, it will go on to 10-11 hours everyday.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Department Manager in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Timely salary payments are made on the 1st of each month. While the work culture is positive, workload increases and pressure mounts during major festivals like Valentine's Day, Raksha Bandhan, and others.
Dislikes
The company laid off 25-30% of its workforce twice within a year, citing no specific reason.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Tele Sales Executive in
Gurgaon / Gurugram (working remotely)
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 16 Sep 2024
Likes
Some TLs are so supported like "Pankaj Mohan". They are always ready to help out in every situation. He is really so cooperative.
Dislikes
There is no direct shift for the employees who are working free home. Whenever you ll ask for any direct shift they will pressurise you to manage and will provide you split shift. Which shouldn't be happen, even after giving 11 hours of productivity on occasions you can never expect any over time incentive.
Literally you guys should work on it.
Customer Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jun 2024
Likes
none
Dislikes
Full of dislikes.
Even after requesting manager he never changed my idiot TL- who was a complete joker. Won't like to give his name- has also been under posh case but no strict action by management and has survived company since so long. LOL! He has no motives in his life and just know how to demotivate other human. He is a complete joker with spectacles and short height with no sense, and a complete cartoon. He just knows how to send mails to higher authority with poor English, If you'll check his gram once, I can bet you will laugh so hard that your stomach and cheeks both will ache. Complete waste of time company....Read More
Work Details
Work policy:
approx 5 months
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Product Manager in
Gurgaon / Gurugram
Full Time
·
Product Management - Technology Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Mar 2024
Likes
Salary on time
Dislikes
1. No skill developments in product team - risk of being un-employable after working for 2-3 years
2. Product head is not worthy of leading a team - lacks basic product management skills , succumbs to pressure and just acts as a postman
3. Product team is secondary to business / sales team and has limited say in decisions
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Telecaller in
Gurgaon / Gurugram
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
the company culture
Dislikes
HR didnt told about the salary
Senior Quality Analyst in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Everything is great new opportunities if you have zeal
People also ask about FNP's Customer Service Specialists
How is FNP to work for?
FNP is rated 4.0 out of 5, based on 10 reviews by employees on AmbitionBox.
FNP is known for Skill development which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at FNP read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at FNP?
According to AmbitionBox ratings, FNP employees rate its salary and benefits as 3.5 out of 5. You can know more about FNP Salaries at AmbitionBox
How is the work culture at FNP?
Work culture is rated 3.9 at FNP by 10 employees. While job security is rated 3.8 and work-life balance is rated 3.6 at FNP. Read detailed reviews by employees of FNP on AmbitionBox.
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FNP Customer Service Specialist Reviews by Locations