FNP Customer Service SpecialistGurgaon / Gurugram Reviews
based on 7 reviews
Updated 28 Sep, 2023
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.6
Job Security
3.6
Skill development
3.6
Company culture
3.5
Work-Life balance
3.5
Work Satisfaction
3.2
Promotions/Appraisal
3.2
Salary & Benefits
FNP is rated
3.7 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
FNP is rated
3.7 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Customer Service Specialist in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Aug 2023
Likes
The environment is very comfortable to work in. And the colleagues are very supportive. Seniors too make sure that every employee is comfortable.
Dislikes
Sometimes there is favouritism. TLs behave rudely. Appraisal is not satisfactory if you are working for long. The basis of appraisal doesn't seem fair.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Specialist in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Sep 2023
Likes
Work life
Job security
Work Satisfaction
Dislikes
.........
Customer Service Specialist in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Nov 2022
Likes
Company culture
Dislikes
Upraisals and growth
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Specialist in
Gurgaon / Gurugram
Full Time
·
Front Office & Guest Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Jan 2022
Likes
I liked the company, starting Salary is also satisfactory. Freshers with good skills can join. Team is good to work with
Dislikes
Sometimes there is a lot of work pressure. And we have to compromise for holidays as well. We can't take more than 2 offs easily. I guess currently they have to work alot on how to retain their employees by thinking for them.
Work Details
Overall work life is good. In the time i joined and was very tough for anyone but yes the way the trainers trained And our team leaders and supervisor help is very good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Specialist in
Gurgaon / Gurugram
Full Time
·
Inbound Process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Aug 2022
Likes
SO FAR SO GOOD
Dislikes
PAYOUT SATISFACTION
Work Details
Work policy:
CAN DO WORK FROM HOME IN ANY KIND OF URGENCY
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Specialist in
Gurgaon / Gurugram
Full Time
·
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Apr 2022
Likes
There is no job security at all. When the person not in their favour, then they mark quality error in the performance and told to leave.
Dislikes
Environment is very bad. Politics is fulfilled in their office environment.
Work Details
Overall experience is very bad. The best way to work their is whoever touch their feet, then that person will be their priority if not then they daily irritate the person.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Specialist in
Gurgaon / Gurugram
e commerce Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2020
Likes
mentally exhausting
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