Ericsson Customer Support Specialist Reviews

Likes

Work culture best for women

Dislikes

They only give opportunity to internal employees

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Good work culture

Dislikes

Sometimes hectic

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good

Dislikes

Nothing I can think of.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

As a company, Ericsson is a great place to work. With its policy and standards

Dislikes

The Indian management or managers forces employees to deviate from its core policies to save their skins.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Great culture and core value.

Dislikes

Salary structure, awards and recognition.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work culture

Dislikes

slow monetary growth for old employees

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's a good company

Dislikes

Work from office

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

good company

Dislikes

no issues in company environment

Work Details

Work policy: 2 days/week from office

Work days: Alternate Saturday off (Strict Timings)

Likes

Work life balance is good, also vary project to project, overall we can say it's good.

Dislikes

Some of the Indian managers are not good because of them I have given low rating, Ericsson needs to work on it. Yes some are genuinely good 👍.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Ericsson is one of the best companies I have worked with, known for its strong ethics and moral values. The manager and team members are exceptional, who creates a very supportive and collaborative environment. Every day brings new learning opportunities and the company poster. A great culture with work life balance. overall a perfect 5/5 experience.

Dislikes

Automation process can be simplified

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Work life balance

Dislikes

No promotion Salary very less compared to market standards. Night allowance is same since many years Politics everywhere. Only boot lickers get good ASR and promotion. Almost nill increament. Goals are very tough every year but ASR and ratings are nothing compared to that

Likes

nothing

Dislikes

As global market they ask Indians to work on Indian holiday which is fine but in return they don't give holiday on other countries market, if you work for USA then during USA holiday they will ask you to work for UK ,,,, injustice, no work life balance , constant false market reputation's pressure , no HR support , no ethics

Likes

Attrition chances are less. Good diversified culture. No one questions about how much time is put daily to work. If you finish your work and log off you are not questionable.

Dislikes

If some one is less ambitions and want to live a linear life, then ericsson is good.Line manager is concerned about his own KPI, wont bother about individuals aspiration.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Average company

Dislikes

1.They donot give STV to employees who served full year (Jan to Dec) but if not part of system in March when they payout! However, they pay prorata to employees who joined few months in year but in system of March !! 2. Managers donot explicitly talk of important things at crucial employee. 3. Few team members donot know how to work with female employees.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company is good with nice culture. Hybrid Work culture. Allowances are nice.

Dislikes

Internal politics in some team like mine. There are fool people in my team which makes toxic culture within the team.. My lead has no skills to manage team but still he is lead. And manager don't listen if someone complain about him. Some people do just lickering

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

only work life balance

Dislikes

politics, no skill developments, they only work on their internal tool, so nothing to learn about any technology being used outside ericsson, no promotions, no hikes

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.