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Epicenter Technologies

3.3

based on 584 Reviews

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Epicenter Technologies Customer Service Executive Reviews

Updated 9 Feb, 2025

Overall Rating

3.1/5

based on 111 reviews

16% below industry's average

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Category Ratings

3.2

Company Culture

3.1

Work-Life Balance

3.1

Skill Development

2.9

Job Security

2.9

Salary

2.8

Work Satisfaction

2.6

Promotions

What employees say about Epicenter Technologies?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

43% employees reported

Flexible timing

49% employees reported

No travel

59% employees reported

View more detailed insights

Gender based rating

2.9

Rated by Women

41 reviews

3.2

Rated by Men

55 reviews

Epicenter Technologies is rated 3.3 out of 5 stars on AmbitionBox, based on 111 company reviews.This rating reflects an average employee experience, indicating moderate satisfactio... Read more

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111 reviews found

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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HQ - Mumbai, Maharashtra, India

BPO

1k-5k Employees (India)

People also ask about Epicenter Technologies's Customer Service Executives

Is Epicenter Technologies a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 111 employee reviews, it's clear that most customer service executives have an average experience working at Epicenter Technologies. Company culture holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about company culture and career growth on AmbitionBox.

Does Epicenter Technologies pay their Customer Service Executives well?

According to AmbitionBox reviews, Epicenter Technologies customer service executives rate their salary and benefits at 2.9 out of 5, based on 111 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Epicenter Technologies's customer service executives salaries here and to read reviews specifically about salary and benefits at Epicenter Technologies for customer service executives, click here .

How is the work culture at Epicenter Technologies for Customer Service Executives?

Work culture at Epicenter Technologies for customer service executives is rated 3.2 out of 5 by 111 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Epicenter Technologies for customer service executives, click here .

How is the job security at Epicenter Technologies for Customer Service Executives?

Based on 111 reviews on AmbitionBox, Epicenter Technologies's customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Epicenter Technologies. To read reviews about job security at Epicenter Technologies for customer service executives, click here .

Epicenter Technologies Customer Service Executive Reviews by Locations

Epicenter Technologies Reviews by Designations

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AmbitionBox has 111 Epicenter Technologies reviews submitted by Epicenter Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Epicenter Technologies is the right company for you. 43% of emp...