Epicenter Technologies Customer Service Executive Reviews
based on 108 reviews
Updated 2 Dec, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.1
Skill development
3.1
Company culture
3.0
Work-Life balance
2.9
Salary & Benefits
2.8
Work Satisfaction
2.8
Job Security
2.5
Promotions/Appraisal
Epicenter Technologies is rated
3.2 out of 5 stars on
AmbitionBox, based on 108 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Epicenter Technologies is rated
3.2 out of 5 stars on
AmbitionBox, based on 108 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Epicenter Technologies Customer Service Executive Reviews
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108 reviews found
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Popular
Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Jan 2023
Likes
Convinced for work from home
Dislikes
Work culture is not that great
Work Details
Work timings: Strict Timings
Customer Service Executive in
Mumbai
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jan 2022
Likes
One of the best thing happened to me is job in epic centre technology
Dislikes
Everything has pros and cons
I m still looking for cons but didn't find any🙈❤️
Work Details
Best...
Perfect..
Lovef it❤️
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Staff
Customer Service Executive in
Bhayandar east
Full Time
·
Customer Care Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Nov 2022
Likes
Everything office clean hygiene and everyone politely behaviour
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mira Bhayandar
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Oct 2020
Likes
Polite and kind working place good environment for working in mira bhayander region friendly people
Dislikes
Nothing is there to dislike
Work Details
It was very nice
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
GOREGOAN (W)
upstox Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 08 Mar 2022
Likes
salary was on time never had issues with it
Dislikes
After i leave the job there so much delay from the epic center HR side
admin team was also was VERY SLOW they were not able to check my asset has been recovered fully, every HR i call now repeat the same story , after explaining they are just delaying my FNF already it is 1 month delayed now they are saying end of month , ridiculous.....Read More
Work Details
not bad
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mira Bhayandar
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Dec 2020
Likes
They gave salary ontime no delay on salary the manager and hr they are polite u may feel free to talk them about what's your requirements
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 06 Feb 2023
Likes
Decent work culture. Good coworkers. Salary on time.
Dislikes
They deliberately make the process more complex to make the employees leave a d those who survive are laid off later
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Epicenter Technologies.
Customer Service Executive in
Mira Bhayandar
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 04 Nov 2021
Likes
I don't like anything. Must have to improve more things in company terms and conditions.
Dislikes
Nothing is good.worst terms and conditions and worst process ever SD
I hope the pay was better. Didn't see an increment since two years. No growth.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bhyander West
BPO Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jan 2022
Likes
Best company
Dislikes
All good
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mira Bhayandar
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Apr 2021
Likes
Nothing....they bluffed about my salary during recruitment and interview. Did not even consider my previous experience. Forget about hike instead paid less than I ever earned. Stupid HR
Dislikes
Everything. Their HR policies , compensation policies all are terrible
Work Details
Regretted
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Mumbai
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2021
Likes
Good for statrters
Dislikes
No increment for last 2.7 years
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Mira Bhayandar
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Feb 2022
Likes
Salary on time
Dislikes
Poor process management
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Navi Mumbai
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 13 Sep 2021
Likes
Work life balance
Dislikes
No promotion or appraisal
Work Details
Work timings: Flexible Timings
Customer Service Executive in
Mumbai
Ops Executive Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 29 Jul 2021
Likes
Good working environment and teammates are supportive
Dislikes
No
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
People also ask about Epicenter Technologies's Customer Service Executives
Is Epicenter Technologies a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 108 employee reviews, it's clear that most customer service executives have an average experience working at Epicenter Technologies. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about skill development and career growth on AmbitionBox.
Does Epicenter Technologies pay their Customer Service Executives well?
According to AmbitionBox reviews, Epicenter Technologies customer service executives rate their salary and benefits at 2.9 out of 5, based on 108 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Epicenter Technologies's customer service executives salaries here and to read reviews specifically about salary and benefits at Epicenter Technologies for customer service executives, click here.
How is the work culture at Epicenter Technologies for Customer Service Executives?
Work culture at Epicenter Technologies for customer service executives is rated 3.1 out of 5 by 108 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Epicenter Technologies for customer service executives, click here.
How is the job security at Epicenter Technologies for Customer Service Executives?
Based on 108 reviews on AmbitionBox, Epicenter Technologies's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Epicenter Technologies. To read reviews about job security at Epicenter Technologies for customer service executives, click here.
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