BT Global Services is rated
3.4 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
BT Global Services is rated
3.4 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in BT Global Services Associate Reviews
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51 reviews found
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Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 08 Oct 2024
Likes
I've been with BT for a while now, and I can confidentely say that it is a fantastiv place to work, One of the standout features of the company is the strong emphasis on job security
The work life balance here is exceptional, BT encourages employees to maintain healthy balance beetween there professional and personal lives.
THe hybrid model gives flexibility to work from home
Dislikes
While there are some positive aspect of working with BT, there are signifificant drawback that deserve attention, One of the major issue is the management style, which can ofter feel egoistic, If you happen to have supportive manager, your experice can be positive, but if you're assigned to a less empathetic supervisor, it can drastically affest your work life balance and overall job satisfaction.
The lack of consistent appraisal system is another cocern. Despite hard work and dedication, many employees fin that their contributions go inrecoganized, leading to frustration. Additionally the resigntation process is frustrating, it feels like management is indifferent, as no one bothers to ask why employees are leaving, instead, resignation seem to be accepted with minimal interaction or feedback, which diminishes the opportunity for constructive change, and you'll ask yourself that XX years of loyalty you've given to organisation who does not even bother.
Annual survey, such as "YourSay", give employees a platform to coice their opinions but it often feel like feedback is ignored. Many employe resign due to issues with their manager yet management rarely addresses these concern. Instead of retaining experienced employees, they seem to priortize replacing them, leading to higher training cost and a continued cycle of toxic leadership.
In Summary, while BT has its merits, the challanges with management, lack of meaningful recognition and ineffective feedback mechanism hinder it from being a truly great place to work. There's significant room for improvement, particularly in how management engages with and retains its employees....Read More
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 25 Apr 2024
Likes
work life balance
Dislikes
Managers like @Gargi rai vary khadoos
Work Details
Work policy:
3 days/week from office
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Terrible management,no automation in process, complete customer facing unit is extremely backdated
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Associate in
Kolkata
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Nov 2023
Likes
Work culture which I liked the most.
Dislikes
Salary hikes are very less
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Associate in
Gurgaon / Gurugram
Full Time
·
Telecom Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Dec 2023
Likes
amazing team members
Dislikes
disgustng management
Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Sep 2023
Likes
Job security
Dislikes
Salary is bit less as per the current status
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
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BT Global Services.
Associate in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 18 Jun 2023
Likes
I have seen the standard of a great work culture degrading like any thing BT consumer women empowerment has destroyed this companies culture in BT consumer kolkata
Everything is good out here except if you join consumer
Dislikes
The consumers are really cheap and always begging for money
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Associate in
Gurgaon / Gurugram
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jul 2023
Likes
BT provides transport. Work life balance.
Dislikes
Hike is not good here. Learning opportunities are less.
Associate in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 03 Feb 2023
Likes
Nothing. Managers don't give encouragement in doing best practices.
Dislikes
Almost everything. Managers themselves don't promote good culture.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Associate in
Gurgaon / Gurugram
Full Time
·
Customer Relationship Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2020
Likes
BT has done a lot to support it's people. Even in the lockdown, management did everything they could in order to make us indulge in creative things. I feel valued, appreciated and positive at work. Hope to explore more new things!!
Dislikes
There is no such thing that I would like to change. BT is perfect in it's own way. If anyone faces challenges with anything, we have our team managers to support and talk to.
Work Details
The job is quite interesting! I have worked with different teams and with different people. It really feels great to know more people and how they work! It seems like I know almost everyone at BT now, lol! But, life in BT is really a blessing!
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Associate in
Kolkata
Full Time
·
B2C Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 May 2023
Likes
Salary and benefits
Dislikes
Groupism, favouritism, old employees too full of attitude and unwilling to share their knowledge, SME s literally useless on the floor ( they increase trouble rather than helping reduce it), buttering is mandatory for career growth in this organisation
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Associate in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Mar 2023
Likes
As a fresher, it's awesome place to work.
Very friendly n supportive team/colleagues/managers.
Great learning opportunities. Very strong company policies considering employee benefits and inclusion. Worked in gurgaon - cyber city.
Dislikes
Little bit slow learning curve that usually depends on work and team.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Associate in
Kolkata
Full Time
·
CDS Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 24 Aug 2018
Likes
Work life balance is very good ample scope of upskilling through use of learning and development framework
Dislikes
Favouritism, IJP policy
Work Details
Very exciting
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Associate in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Jul 2023
Likes
Work Life Balance
Dislikes
Perks and Salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Associate in
Gurgaon / Gurugram
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Jun 2022
Likes
Transport
Dislikes
In BT specially no respect for subordinates by their superiors. For them subordinates are just machine to achieve targets.
Work Details
I am in Stars team where i have to look out supplier invoices
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Associate in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2022
Likes
All good, work culture and surrounding
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Associate in
Kolkata
DDSO Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Jul 2022
Likes
Excellent work life balance,good working environment,
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Associate in
Gurgaon / Gurugram
Consumer Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Mar 2022
Likes
Excellent work life balance OT compensate low low salary
Dislikes
Excellent work life balance OT compensate low salary
People also ask about BT Global Services's Associates
How is BT Global Services to work for?
BT Global Services is rated 3.4 out of 5, based on 51 reviews by employees on AmbitionBox.
BT Global Services is known for Job Security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at BT Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at BT Global Services?
According to AmbitionBox ratings, BT Global Services employees rate its salary and benefits as 2.8 out of 5. You can know more about BT Global Services Salaries at AmbitionBox
How is the work culture at BT Global Services?
Work culture is rated 3.1 at BT Global Services by 51 employees. While job security is rated 4.1 and work-life balance is rated 3.5 at BT Global Services. Read detailed reviews by employees of BT Global Services on AmbitionBox.