Eben Telecom Customer Service Representative Reviews
Updated 6 Nov, 2018
Overall Rating
1.0/5
based on 1
review
Rating distribution
Category Ratings
4.0
Job security
3.0
Company culture
2.0
Work-life balance
2.0
Skill development
1.0
Salary
1.0
Promotions
1.0
Work satisfaction
Eben Telecom is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
...
Read more
Eben Telecom is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Customer Service Representative
Customer service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 06 Nov 2018
Likes
Actually there is no
Job security - Good
Dislikes
There is no proper working environment for the employee. Wash room and mess facilities are terrible. Higher authorities never cared about their wellbeing of employees.
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor
Work Details
Really bored and higher authorities taking personal vengeance to employees
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Customer Care Executive in
Kochi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Mar 2025
Likes
MD Sam sir is very good and humble persons with good visions. HR team is very good. No salery disputes on time salary
Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Only internal po which can be avoided if you work individually .
Need to mention a person named Rajesh who one of the major reason for politics. Egoistic person and any one go against him he will find one or other way to target them. Starting will behave too nice and friendly but actual very cunning and back stabber. Also will ask huge amount of money and not return back. And most of the girls inside are uncomfortable with him asks Instagram ID and phone numbers try to keep personal contact if you avoid this one person the company is just awesome...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Kochi
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 18 Oct 2024
Likes
Nothing much / can get promotion if we perform outstanding for 1 year
Dislikes
Everything/ low salary / HR is the worst y have to go around 1000 times to get something like appraisal letter/ offer letter everytime they will say they forgot such a disappointment // politics is very high / some senior employee is still there after getting so much complaint regarding his behavior towards girls //worst management// we are not getting government holidays because management is scared to ask for holiday to the clients...Read More
Salary - Bad
Skill development - Poor
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Coimbatore
Full Time
·
Voice \/ Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Jul 2024
Likes
Supporting staffs and growth. Understanding management.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to dislike in this organization
Customer Relationship Manager in
Kochi
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 02 Mar 2024
Likes
Supportive workers
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Higher authority like TL and assistant manager are very selective in employee and they give more benefits them .
Promotions - Poor
Customer Care Executive in
Ernakulam
Full Time
·
Life Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 06 Apr 2024
Likes
It developed an uplifted my communication skills.
Increased my market knowledge.
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
The pay scale was not justifying the workload.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Kochi
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 06 Feb 2025
Likes
Management should be confident when dealing with clients and set standards.
Dislikes
Nothing to Dislike but the higher up should be able to deal with the clients more effecently
Salary - Poor
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (working remotely)
Full Time
·
Life Insurance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Apr 2023
Likes
Nothing there to like seriously two team leader are there they give more headache
Dislikes
No body cooperate with each other .no supported will get from hr team team leader and managers
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work related travel:This is a desk job.
Customer Service Executive in
Kochi
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 18 Oct 2020
Likes
Nothing
Dislikes
Everything
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
its not at all great, had to work among rats
Work days: Rotational Shift
(Flexible Timings)
Customer Relationship Manager in
Kochi
Customer Relationship Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Apr 2022
Likes
Like a family ❤️
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Awesome
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Belapur
HR Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 03 Apr 2021
Likes
Nil
Dislikes
Nil
Salary - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Nil
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Eben Telecom Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
SME in
Kochi
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
4.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Feb 2025
Likes
Nothing
Promotions - Good
Dislikes
Worst company and worst HR she will forget everything, if we ask for anything she will tell come on next day when will go next day she will say I o i forgot will call later again she will forget and we need to beg like a beggar for everything. They always try to cut the salary for minor things and the MD Sam is useless
Salary - Bad
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Kochi
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
4.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 14 Dec 2024
Likes
No likes
Skill development - Good
Job security - Good
Dislikes
Low Salary,No incriment or bonuses.Poor work space and ambience.Low end, poor and laggy machines.Internal Politics.
Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Relationship Officer in
Kochi
Full Time
·
Life Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Jan 2024
Likes
Good experience, HR team is best
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
System Administrator in
Thrissur
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 20 Jun 2024
Likes
good learning
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Dislikes
bad salary package
Salary - Poor
Sme Lead in
Kochi
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Feb 2025
Likes
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Customer Relationship Officer in
Kochi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 05 Jun 2024
Likes
Good working ambience and easy to study
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
OT payment is very less which the company is providing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior System Administrator in
Kochi
Full Time
·
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
4.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 03 Nov 2023
Likes
Learned lot
Skill development - Good
Dislikes
They are terminating everyone what a bad culture
Dont work there
Salary - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Relationship Officer in
Kochi
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 28 Oct 2023
Likes
The way they interact with new joiner and very helpful and make a strong friendship...
People also ask about Eben Telecom's Customer Service Representatives
How is Eben Telecom to work for?
Eben Telecom is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Eben Telecom is known for Job security which is rated at the top and given a rating of 4.0. However, Salary is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Eben Telecom read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Eben Telecom?
According to AmbitionBox ratings, Eben Telecom employees rate its salary and benefits as 1.0 out of 5. You can know more about Eben Telecom Salaries at AmbitionBox
How is the work culture at Eben Telecom?
Work culture is rated 3.0 at Eben Telecom by 1 employees. While job security is rated 4.0 and work-life balance is rated 2.0 at Eben Telecom. Read detailed reviews by employees of Eben Telecom on AmbitionBox.