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Eben Telecom

3.4
based on 95 Reviews

Working at Eben Telecom

Company Summary

Eben Telecom is one of the leading BPO company in India that offers best in class Business & IT consulting, Inbound & outbound call center services, RPA services, SEO and much more.

Overall Rating

3.4/5
based on 95 reviews
highly rated categories
13% below
industry average
highly rated categories
Critically rated for

Salary & Benefits, Promotions/Appraisal, Work Satisfaction

Work Policy
Monday to Saturday
Monday to Saturday
45% employees reported
Flexible timing
Flexible timing
52% employees reported
No travel
No travel
68% employees reported
Day shift
Day shift
97% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
2 employees reported
Cafeteria
Cafeteria
1 employee reported
View detailed benefits

About Eben Telecom

Founded in1995 (30 yrs old)
India Employee Count501-1k
Global Employee Count1k-5k
India HeadquartersKochi, India
Office Locations
--
Websiteebeninternational.com
Primary Industry
Other Industries
--
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Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala. We are a Customer Engagement Services Company that assists brands in Customer Acquisition, Customer Transaction Building and Customer Relationship Management which is headquartered in Kerala. We serve our customers with a focus on providing value combined with high levels of service, quality and integrity and is managed by a high quality team of professionals with vast experience in each of its service offerings, thereby providing our customers with the benefit of experience, knowledge and ideas to enhance their competitiveness in the market place. Eben combines the power of technology with a pool of trained and talented manpower that is capable of seamlessly managing every aspect of the customer & client contact. Eben Telecom is a pioneer in Contact Centre Operations and have a fresh & new perspective on how to manage customer relationships more effectively. The key to building a loyal customer base lies in a business strategy that revolves around Customer Relationship Management. This is where we as a team come into the picture โ€“ Team Eben Telecom. We step in and take on the responsibility of managing your customer relationships on your behalf and thus making your customers happy.
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Eben Telecom Ratings

based on 95 reviews

Overall Rating

3.4/5
How AmbitionBox ratings work?
5
31
4
19
3
15
2
10
1
20

Category Ratings

3.5

Skill Development

3.3

Job Security

3.1

Company Culture

3.1

Work-Life Balance

3.0

Work Satisfaction

2.8

Promotions/Appraisal

2.7

Salary & Benefits

Eben Telecom is rated 3.4 out of 5 stars on AmbitionBox, based on 95 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the companyโ€™s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Eben Telecom Reviews

Top mentions in Eben Telecom Reviews

+ 5 more

Compare Eben Telecom with Similar Companies

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Overall Rating
3.4/5
based on 95 reviews
3.7/5
based on 6.6k reviews
3.9/5
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3.8/5
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Highly Rated for
No highly rated category
No highly rated category
Job Security
Company culture
Work-Life balance
Job Security
Critically Rated for
Salary & Benefits
Promotion/Appraisals
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Primary Work Policy
-
Work from office
54% employees reported
Work from office
57% employees reported
Work from office
61% employees reported
Rating by Women Employees
3.8
Good
rated by 32 women
3.8
Good
rated by 2.1k women
3.9
Good
rated by 2.3k women
3.8
Good
rated by 290 women
Rating by Men Employees
3.1
Average
rated by 53 men
3.6
Good
rated by 4k men
3.9
Good
rated by 4k men
3.8
Good
rated by 470 men
Job Security
3.3
Average
3.5
Good
4.0
Good
3.8
Good
View more

Eben Telecom Salaries

2.7
rated by 95 employees for salaries

Customer Relationship Officer

(35 salaries)
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โ‚น1.3 L/yr - โ‚น3.5 L/yr

Customer Relation Officer

(29 salaries)
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โ‚น1 L/yr - โ‚น2.8 L/yr

Sales Consultant

(13 salaries)
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โ‚น1.8 L/yr - โ‚น6 L/yr

NOC Support Engineer

(11 salaries)
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โ‚น1.2 L/yr - โ‚น3.5 L/yr

Customer Service Executive

(10 salaries)
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โ‚น1 L/yr - โ‚น2.4 L/yr

Tele Caller

(9 salaries)
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โ‚น0.1 L/yr - โ‚น2.2 L/yr

Team Lead

(6 salaries)
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โ‚น2 L/yr - โ‚น3 L/yr

NOC Engineer

(6 salaries)
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โ‚น1.2 L/yr - โ‚น2 L/yr

Cro Executive

(6 salaries)
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โ‚น1.8 L/yr - โ‚น3.3 L/yr

Assistant Team Leader

(5 salaries)
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โ‚น1.8 L/yr - โ‚น2.5 L/yr

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Eben Telecom FAQs

When was Eben Telecom founded?
Eben Telecom was founded in 1995. The company has been operating for 30 years primarily in the Telecom sector.
Where is the Eben Telecom headquarters located?
Eben Telecom is headquartered in Kochi.
How many employees does Eben Telecom have in India?
Eben Telecom currently has approximately 700+ employees in India.
Does Eben Telecom have good work-life balance?
Eben Telecom has a work-life balance rating of 3.1 out of 5 based on 90+ employee reviews on AmbitionBox. 47% employees rated Eben Telecom 3 or below, while 53% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Eben Telecom work-life balance reviews for more details
Is Eben Telecom good for career growth?
Career growth at Eben Telecom is rated as poor, with a promotions and appraisal rating of 2.8. 47% employees rated Eben Telecom 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Eben Telecom promotions/appraisals reviews for more detailed insights.
What are the cons of working in Eben Telecom?
Working at Eben Telecom does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and work satisfaction, based on 90+ employee reviews on AmbitionBox.
Eben Telecom Overview
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