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Eben Telecom

3.4
based on 103 Reviews

Working at Eben Telecom

Company Summary

Eben Telecom is one of the leading BPO company in India that offers best in class Business & IT consulting, Inbound & outbound call center services, RPA services, SEO and much more.

Overall Rating

3.4/5
based on 103 reviews
highly rated categories
11% below
industry average
highly rated categories
Critically rated for

Salary, Promotions, Work satisfaction

Work Policy
Work from office
Work from office
92% employees reported
Monday to Saturday
Monday to Saturday
42% employees reported
Flexible timing
Flexible timing
52% employees reported
No travel
No travel
66% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
2 employees reported
Cafeteria
Cafeteria
1 employee reported
View detailed benefits

About Eben Telecom

Founded in1995 (30 yrs old)
India Employee Count501-1k
Global Employee Count1k-5k
India HeadquartersKochi, India
Office Locations
--
Websiteebeninternational.com
Primary Industry
Other Industries
--
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Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala. We are a Customer Engagement Services Company that assists brands in Customer Acquisition, Customer Transaction Building and Customer Relationship Management which is headquartered in Kerala. We serve our customers with a focus on providing value combined with high levels of service, quality and integrity and is managed by a high quality team of professionals with vast experience in each of its service offerings, thereby providing our customers with the benefit of experience, knowledge and ideas to enhance their competitiveness in the market place. Eben combines the power of technology with a pool of trained and talented manpower that is capable of seamlessly managing every aspect of the customer & client contact. Eben Telecom is a pioneer in Contact Centre Operations and have a fresh & new perspective on how to manage customer relationships more effectively. The key to building a loyal customer base lies in a business strategy that revolves around Customer Relationship Management. This is where we as a team come into the picture – Team Eben Telecom. We step in and take on the responsibility of managing your customer relationships on your behalf and thus making your customers happy.
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Eben Telecom Ratings

based on 103 reviews

Overall Rating

3.4/5
How AmbitionBox ratings work?
5
34
4
22
3
15
2
10
1
22

Category Ratings

3.5

Skill development

3.3

Company culture

3.3

Job security

3.3

Work-life balance

3.3

Work satisfaction

3.0

Promotions

2.8

Salary

Eben Telecom is rated 3.4 out of 5 stars on AmbitionBox, based on 103 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Eben Telecom
based on 94 reviews
3.8
Rated by 33 Women
Rated 3.7 for Work-life balance and 3.7 for Skill development
3.3
Rated by 61 Men
Rated 3.5 for Skill development and 3.4 for Job security

Work Policy at Eben Telecom

based on 12 reviews in last 6 months
Work from office
92%
Hybrid
8%

Eben Telecom Reviews

Top mentions in Eben Telecom Reviews

+ 5 more

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Overall Rating
3.4/5
based on 103 reviews
4.1/5
based on 536 reviews
3.5/5
based on 873 reviews
4.0/5
based on 1.4k reviews
Highly Rated for
No highly rated category
Company culture
Work-life balance
Salary
No highly rated category
Work-life balance
Job security
Company culture
Critically Rated for
Salary
Promotions
Work-life balance
No critically rated category
Promotions
Salary
Job security
Promotions
Primary Work Policy
Work from office
92% employees reported
-
Work from office
44% employees reported
Work from office
48% employees reported
Rating by Women Employees
3.8
Good
rated by 33 women
4.8
Excellent
rated by 23 women
3.3
Average
rated by 81 women
4.1
Good
rated by 244 women
Rating by Men Employees
3.3
Average
rated by 61 men
4.1
Good
rated by 442 men
3.6
Good
rated by 718 men
4.0
Good
rated by 1.1k men
Job security
3.3
Average
3.6
Good
3.2
Average
3.9
Good
View more

Eben Telecom Salaries

Eben Telecom salaries have received with an average score of 2.8 out of 5 by 103 employees.

Customer Relationship Officer

(35 salaries)
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₹1.3 L/yr - ₹3.5 L/yr

Customer Relation Officer

(33 salaries)
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₹1 L/yr - ₹3.1 L/yr

Sales Consultant

(13 salaries)
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₹1.8 L/yr - ₹6 L/yr

NOC Support Engineer

(12 salaries)
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₹1.2 L/yr - ₹3.5 L/yr

Customer Service Executive

(10 salaries)
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₹1 L/yr - ₹2.4 L/yr

Tele Caller

(9 salaries)
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₹0.1 L/yr - ₹2.2 L/yr

Cro Executive

(7 salaries)
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₹1.8 L/yr - ₹3.2 L/yr

Assistant Team Leader

(5 salaries)
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₹1.8 L/yr - ₹2.5 L/yr

NOC Engineer

(5 salaries)
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₹1.2 L/yr - ₹1.9 L/yr

BPO Executive

(5 salaries)
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₹3 L/yr - ₹3.5 L/yr

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Eben Telecom FAQs

When was Eben Telecom founded?
Eben Telecom was founded in 1995. The company has been operating for 30 years primarily in the Telecom sector.
Where is the Eben Telecom headquarters located?
Eben Telecom is headquartered in Kochi.
How many employees does Eben Telecom have in India?
Eben Telecom currently has more than 700+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Eben Telecom based on the number of reviews submitted on AmbitionBox.
Does Eben Telecom have good work-life balance?
Eben Telecom has a work-life balance rating of 3.3 out of 5 based on 100+ employee reviews on AmbitionBox. 46% employees rated Eben Telecom 3 or below, while 54% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Eben Telecom work-life balance reviews for more details
Is Eben Telecom good for career growth?
Career growth at Eben Telecom is rated as moderate, with a promotions and appraisal rating of 3.0. 46% employees rated Eben Telecom 3 or below, while 54% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Eben Telecom promotions/appraisals reviews for more detailed insights.
What are the cons of working in Eben Telecom?
Working at Eben Telecom does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and work satisfaction, based on 100+ employee reviews on AmbitionBox.
Eben Telecom Overview
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