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Eben Telecom
3.4
based on 95 Reviews
Company Overview
Company Locations
Working at Eben Telecom
Company Summary
Eben Telecom is one of the leading BPO company in India that offers best in class Business & IT consulting, Inbound & outbound call center services, RPA services, SEO and much more.
Overall Rating
3.4/5
based on 95 reviews
13% below
industry average
Critically rated for
Salary & Benefits, Promotions/Appraisal, Work Satisfaction
Work Policy
Monday to Saturday
45% employees reported
Flexible timing
52% employees reported
No travel
68% employees reported
Day shift
97% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
2 employees reported
Cafeteria
1 employee reported
View detailed benefits
About Eben Telecom
Founded in1995 (30 yrs old)
India Employee Count501-1k
Global Employee Count1k-5k
India HeadquartersKochi, India
Office Locations
--
Websiteebeninternational.com
Primary Industry
Other Industries
--
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Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala. We are a Customer Engagement Services Company that assists brands in Customer Acquisition, Customer Transaction Building and Customer Relationship Management which is headquartered in Kerala. We serve our customers with a focus on providing value combined with high levels of service, quality and integrity and is managed by a high quality team of professionals with vast experience in each of its service offerings, thereby providing our customers with the benefit of experience, knowledge and ideas to enhance their competitiveness in the market place. Eben combines the power of technology with a pool of trained and talented manpower that is capable of seamlessly managing every aspect of the customer & client contact.
Eben Telecom is a pioneer in Contact Centre Operations and have a fresh & new perspective on how to manage customer relationships more effectively. The key to building a loyal customer base lies in a business strategy that revolves around Customer Relationship Management. This is where we as a team come into the picture โ Team Eben Telecom. We step in and take on the responsibility of managing your customer relationships on your behalf and thus making your customers happy.
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Eben Telecom Ratings
based on 95 reviews
Overall Rating
3.4/5
How AmbitionBox ratings work?
5
31
4
19
3
15
2
10
1
20
Category Ratings
3.5
Skill Development
3.3
Job Security
3.1
Company Culture
3.1
Work-Life Balance
3.0
Work Satisfaction
2.8
Promotions/Appraisal
2.7
Salary & Benefits
Eben Telecom is rated 3.4 out of 5 stars on AmbitionBox, based on 95 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Eben Telecom Reviews
Top mentions in Eben Telecom Reviews
+ 5 more
Compare Eben Telecom with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.4/5 based on 95 reviews | 3.7/5 based on 6.6k reviews | 3.9/5 based on 6.8k reviews | 3.8/5 based on 804 reviews |
Highly Rated for | No highly rated category | No highly rated category | Job Security Company culture Work-Life balance | Job Security |
Critically Rated for | Salary & Benefits Promotion/Appraisals Work Satisfaction | Promotion/Appraisals Salary & Benefits | Promotion/Appraisals Salary & Benefits | Promotion/Appraisals |
Primary Work Policy | - | Work from office 54% employees reported | Work from office 57% employees reported | Work from office 61% employees reported |
Rating by Women Employees | 3.8 Good rated by 32 women | 3.8 Good rated by 2.1k women | 3.9 Good rated by 2.3k women | 3.8 Good rated by 290 women |
Rating by Men Employees | 3.1 Average rated by 53 men | 3.6 Good rated by 4k men | 3.9 Good rated by 4k men | 3.8 Good rated by 470 men |
Job Security | 3.3 Average | 3.5 Good | 4.0 Good | 3.8 Good |
View more
Eben Telecom Salaries
2.7
rated by 95 employees for salariesCustomer Relationship Officer
(35 salaries)
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โน1.3 L/yr - โน3.5 L/yr
Customer Relation Officer
(29 salaries)
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โน1 L/yr - โน2.8 L/yr
Sales Consultant
(13 salaries)
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โน1.8 L/yr - โน6 L/yr
NOC Support Engineer
(11 salaries)
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โน1.2 L/yr - โน3.5 L/yr
Customer Service Executive
(10 salaries)
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โน1 L/yr - โน2.4 L/yr
Tele Caller
(9 salaries)
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โน0.1 L/yr - โน2.2 L/yr
Team Lead
(6 salaries)
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โน2 L/yr - โน3 L/yr
NOC Engineer
(6 salaries)
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โน1.2 L/yr - โน2 L/yr
Cro Executive
(6 salaries)
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โน1.8 L/yr - โน3.3 L/yr
Assistant Team Leader
(5 salaries)
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โน1.8 L/yr - โน2.5 L/yr
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Eben Telecom FAQs
When was Eben Telecom founded?
Eben Telecom was founded in 1995. The company has been operating for 30 years primarily in the Telecom sector.
Where is the Eben Telecom headquarters located?
Eben Telecom is headquartered in Kochi.
How many employees does Eben Telecom have in India?
Eben Telecom currently has approximately 700+ employees in India.
Does Eben Telecom have good work-life balance?
Eben Telecom has a work-life balance rating of 3.1 out of 5 based on 90+ employee reviews on AmbitionBox. 47% employees rated Eben Telecom 3 or below, while 53% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Eben Telecom work-life balance reviews for more details
Is Eben Telecom good for career growth?
Career growth at Eben Telecom is rated as poor, with a promotions and appraisal rating of 2.8. 47% employees rated Eben Telecom 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Eben Telecom promotions/appraisals reviews for more detailed insights.
What are the cons of working in Eben Telecom?
Working at Eben Telecom does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and work satisfaction, based on 90+ employee reviews on AmbitionBox.
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