Duck Creek Technologies Customer Service Manager Reviews
Updated 8 Aug, 2022
Overall Rating
5.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Salary
5.0
Work-life balance
5.0
Skill development
5.0
Promotions
4.0
Work satisfaction
Duck Creek Technologies is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction
...
Read more
Duck Creek Technologies is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Analyst in
Chennai
Full Time
·
IT Security Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 22 Nov 2023
Likes
1.Nothing.
Dislikes
1.No promotion is given and hr does not monitor these activities.
2.No Job security.
3.Even after working 4 years no promotion. I have put blood and sweat .There is no career growth.Worst company.
4.No team outing and not even Diwali gift.
5.Your project manager will take work from you and will not project your work to functional lead.
6.Functional lead will not promote you and they are from north side.
7.The people working almost for decade have been laid off in a call.
8.Promotion are given in a closed environment and work environment is toxic.
9.If you try to cross skill,there is no helping hand.Most of the people will try to keep the knowledge among themselves to secure their job.
10.Company spending on employee activities have come down to nil....Read More
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Mumbai (working remotely)
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 12 Dec 2023
Likes
Good Culture
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Salary and benefits
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Mumbai
Full Time
·
Monitoring Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 24 May 2022
Likes
Job security work life balance company policies growth environment.
Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Chandigarh
Full Time
·
Product Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 May 2022
Likes
The overall benefits provided by the company are very good and also the culture here is good.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Mumbai
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Apr 2022
Likes
Excellent work culture, permanent work from home, felxiable timing
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City, Travel Within Country, International Travel.
Senior Associate (working remotely)
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
2.0
Skill development
2.0
Job security
4.0
Promotions
2.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 24 Oct 2024
Likes
WFH, work life balance, competitive salary
Salary - Good
Promotions - Good
Work-life balance - Good
Dislikes
Too many process changes, leaderships dont have their narrative clear
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Analyst in
Mumbai
Full Time
·
Service Center Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Jan 2022
Likes
Good work environment and supportive colleagues.
Salary - Excellent
Skill development - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Chandigarh
Full Time
·
Product Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Apr 2021
Likes
Company's mission and vision is what I like the most. This company has nice work culture and allows employees to work freely. The employees are always motivated and appreciated for their efforts.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Analyst (working remotely)
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 21 Nov 2023
Likes
Good culture
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Poor salary and benefits
Salary - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate (working remotely)
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 15 Nov 2022
Likes
Nothing to share as of now
Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
Nothing to share as of now
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Duck Creek Technologies Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Associate Manager in
Chennai (working remotely)
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 18 Feb 2025
Likes
Work life balance is great in duckcreek
Salary - Excellent
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Job security
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Test Engineer 1 in
Pune (working remotely)
Full Time
·
Quality Assurance - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Feb 2025
Likes
Work life balance is good
Salary - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Security can't be considered here as recent past had occasion of layoff
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Associate Manager in
Chandigarh (working remotely)
Full Time
·
General Insurance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 26 Jan 2025
Likes
Work from home
Dislikes
The hierarchy works like a cap, where efforts don't get noticed.
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Senior Associate Software Engineer in
Amritsar (working remotely)
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 20 Dec 2024
Likes
Salary on time always
Dislikes
Their work related planning things are very poor. They are unable to prioritize items and usually create mess by providing extra work loads in between.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Junior Associate in
Mumbai
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 13 Dec 2024
Likes
Work culture and work life balance.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Provide wfo from newly joined for more period of time. Cause wfo is the period to interact with team and all.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Configuration Specialist in
Thane (working remotely)
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 09 Nov 2024
Likes
Workload is okayish
Dislikes
No appreciation for extra work taken.
Favoritism
Promotions - Poor
Senior Product Trainer in
Mumbai
Full Time
·
University Level Educator Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Oct 2024
Likes
Work-life balance. Company Culture
Salary - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Promotion opportunities.
Work Details
Work policy:
As per will
Work days: Monday to Friday
(Flexible Timings)
Senior Analyst in
Mumbai (working remotely)
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 14 Oct 2024
Likes
Work life balance is good since company is remote
Company culture - Good
Work-life balance - Excellent
Dislikes
Job security is not good yearly lay offs is announced
People also ask about Duck Creek Technologies's Customer Service Managers
How is Duck Creek Technologies to work for?
Duck Creek Technologies is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Duck Creek Technologies is known for Company culture which is rated at the top and given a rating of 5.0. However, Work satisfaction is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Duck Creek Technologies read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Duck Creek Technologies?
According to AmbitionBox ratings, Duck Creek Technologies employees rate its salary and benefits as 5.0 out of 5. You can know more about Duck Creek Technologies Salaries at AmbitionBox
How is the work culture at Duck Creek Technologies?
Work culture is rated 5.0 at Duck Creek Technologies by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Duck Creek Technologies. Read detailed reviews by employees of Duck Creek Technologies on AmbitionBox.