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Dell

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4.0

based on 3.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Consumer Electronics Company - 2024

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Dell Senior Customer Service Associate Hyderabad / Secunderabad Reviews

Updated 6 Jan, 2025

Overall Rating

5.0/5

based on 4 reviews

Rating distribution

4 (100.0%)

0 (0%)

Category Ratings

4.5

Company culture

4.5

Salary

4.5

Work-life balance

4.0

Work satisfaction

3.7

Job security

3.5

Skill development

1.9

Promotions

What employees say about Dell?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

3 reviews

5.0

Rated by Men

1 reviews

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4 reviews found

Sort by: Popular

Senior Customer Service Associate in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jan 2025

Likes

Support from Team lead, cooperation

Salary - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No cab facilities

Promotions - Bad

Senior Customer Service Associate in Hyderabad / Secunderabad

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Sep 2024

Likes

Infrastructure benefit salary

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Politics between manager and there pets

Job security - Poor

Senior Customer Service Associate in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Nov 2022

Likes

A very good company to work I still miss working at Dell. I love working with Dell. Good culture. A very good colleagues, very responsive HR overall a very good company

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less growth

Promotions - Poor

Work Details

Work policy: Temporary wfh

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Associate in Hyderabad / Secunderabad

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2018

Likes

i is like working in my own office

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing is there wich i dont like

Work Details

goverment job

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Top trending discussions

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Career Growth

an analyst

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Go for MBA

Stay at current role

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Dell Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Dell reviews submitted by Dell employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Dell is the right company for you.