Croma is rated
4.1 out of 5 stars on
AmbitionBox, based on 229 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Croma is rated
4.1 out of 5 stars on
AmbitionBox, based on 229 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Croma Customer Service Specialist Reviews
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229 reviews found
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Popular
Customer Service Specialist in
Siliguri
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Environment is so good if the management is running store in a good way that's really matter, because if a manager is craving such environment for everyone then it's really feel good to works there and it also motivated hs to do better
Dislikes
Company is very good and amazing
But because of some people thing can get runied so for work in a good environment, you need your management team so good and well that treat you with respect and always help you and motivate to push and do more than you can do
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Specialist in
Asansol
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Overall company is very good. There have 1 & 1/2 day fixed week off, available leave Balance,
Developed & learning process is good, also they give oppertunity for promotion.
Dislikes
But management is not good at all, not everyone but some of sm are doing partiality.
One of sm name is Kaushik Maji (asansol croma) his behaviour & mentality is so cheap. He don't have enough knowledge to handle store & entire team.
As an apprentice, it's important to receive advance notice about the end date to plan for future opportunities. However, I was informed on my last day at 4 PM and had to complete everything by 6 PM, leaving very little time to wrap up documents and other tasks.
Customer Service Specialist in
Davanagere
Full Time
·
Customer Service Specialist Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 08 Oct 2024
Likes
When I first started at work, everything seemed great, but as time went on, it just got worse.
Dislikes
The company has its upsides, but the management really doesn't seem to care about their employees. No matter how long you work there, you won't get any appreciation or respect. The yearly salary increases are pretty disappointing only around Rs 500 to Rs 1000. Promotions feel like a joke; I've been there for five years and I’m qualified for a promotion, but they still haven't given me a chance. That's why I decided to leave.
The pay structure is not great either....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Specialist in
Faridabad
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Aug 2024
Likes
When I joined croma HR and seniors are very supportive and they taking fairly decision
Dislikes
Priyanshi HR she is not taking fair decision she is doing smoking and drinking with some staffs she is biased and I was in east of kailash store every staff is taking brand staff sales in their employee ID ADM knows everything specially home team and communication category their is no brand staff in computer category but adm forcing them please put your sales in brand ID for cover brand penetrations specially shalu gupta he is taking comission for customer he is dealer...Read More
Customer Service Specialist in
Chandigarh
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 May 2024
Likes
Treating workers likes dogs if they are 5 minutes late for lunch then listen to them for 15 minutes and not giving them leave in case of an accident Along with leave torturing them doing partiality with the employee
No giving partiality to the one who does not the work but giving it to the one who is basically the favorite of the manager they give it to the one who work hard he does not get anything they just want sale …...Read More
Dislikes
According to them employee are animals not human
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Specialist in
Bhavnagar
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Working in croma like you are Working with your family,
Dislikes
Nothing
You are reading trusted reviews. Keep reading to find out more about
Croma.
Everything is fine but incentive regarding brand staff not ok
Dislikes
Store Manager and Department Manager is very bad person worst and non deserving very partial Sanjay thakur SM and Azharuddin Both are the worst Manager needs to terminated immediately i am requesting to tata
Customer Service Specialist in
New Delhi (working remotely)
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Yes
Dislikes
No it is good company but more sale pressure on sales staff
Customer Service Specialist in
Lucknow
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Good
Dislikes
Senior not good behaviour everyone
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Specialist in
Jamshedpur
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2024
Likes
salary in time 1.5 day off
Dislikes
timeing unbalance working style
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Specialist in
Aurangabad
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Good
Dislikes
I don't like to go to work on Saturday and Sunday
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Specialist in
Gaya
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Service
Dislikes
Incentive plan not good for employees in Croma stores
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Specialist in
Kolkata
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Internal promotion good
Dislikes
Yearly appraisal value is low from market value
Customer Service Specialist in
Kolkata
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Promotions
Dislikes
Yearly appraisal amount is very low from market value.
Customer Service Specialist in
Chennai
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Croma process and policy
Dislikes
Nothing to say about dislikes
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Specialist in
New Delhi
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 05 Nov 2024
Likes
Ok
Dislikes
Not too great experience over thier
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Specialist in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Good experience work at croma
Dislikes
Improve the salary why because not enough the salary 15000 please improve
You will improve the salary am satisfied
Customer Service Specialist in
Kolkata
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2024
Likes
Very nice 👌
Dislikes
No all good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about Croma's Customer Service Specialists
How is Croma to work for?
Croma is rated 4.1 out of 5, based on 229 reviews by employees on AmbitionBox.
Croma is known for Skill development which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Croma read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Croma?
According to AmbitionBox ratings, Croma employees rate its salary and benefits as 3.7 out of 5. You can know more about Croma Salaries at AmbitionBox
How is the work culture at Croma?
Work culture is rated 3.9 at Croma by 229 employees. While job security is rated 4.1 and work-life balance is rated 4.0 at Croma. Read detailed reviews by employees of Croma on AmbitionBox.
Is work from home available in Croma?
According to AmbitionBox, 8% Croma employees work from home permanently (based on 25 AmbitionBox reviews in last 6 months).
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Croma Customer Service Specialist Reviews by Locations