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4.0

based on 2.3k Reviews

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Croma Customer Service Executive Reviews

based on 110 reviews
Updated 18 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

4.0

Skill development

3.7

Company culture

3.6

Work-Life balance

3.4

Work Satisfaction

3.2

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Croma Customer Service Executive Reviews

110 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about Croma's Customer Service Executives

How is Croma to work for?
Croma is rated 3.9 out of 5, based on 110 reviews by employees on AmbitionBox. Croma is known for Job Security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Croma read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Croma?
According to AmbitionBox ratings, Croma employees rate its salary and benefits as 3.2 out of 5. You can know more about Croma Salaries at AmbitionBox
How is the work culture at Croma?
Work culture is rated 3.7 at Croma by 110 employees. While job security is rated 4.1 and work-life balance is rated 3.6 at Croma. Read detailed reviews by employees of Croma on AmbitionBox.
Is work from home available in Croma?
According to AmbitionBox, 8% Croma employees work from home permanently (based on 12 AmbitionBox reviews in last 6 months).

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Work Policy for Croma Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

92%
Permanent work from home

Permanent work from home

8%
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Gender Based Ratings for Croma Customer Service Executive

based on 101 reviews
4.5
Rated by 31 Women

Rated 4.2 for Skill Development and 4.1 for Job Security

women
3.6
Rated by 70 Men

Rated 4.1 for Job Security and 3.9 for Skill Development

men

Working Days for Croma Customer Service Executive

based on 110 reviews
Rotational Shift
46%
Other
33%
Monday to Saturday
12%
Alternate Saturday off
5%
Monday to Friday
4%

Work Timings for Croma Customer Service Executive

based on 110 reviews
Flexible timing
Strict (10.30am - 7.30pm)
Strict (10am - 7pm)
53%
10%
6%
31% employees reported other strict timings

Shift Timings for Croma Customer Service Executive

based on 110 reviews
Day shift
100%

Business Travel for Croma Customer Service Executive

based on 110 reviews
No travel
57%
Within city
36%
Within country
7%
Croma Customer Service Executive Salary
based on 237 salaries
₹1.2 L/yr - ₹4.2 L/yr
14% less than the average Customer Service Executive Salary in India
View more details
healthInsurance
Health insurance
6 total responses
softskill
Job/Soft skill training
14 total responses
degree
Professional degree assistance
4 total responses
retirement
Retirement benefits
0 total responses
View All
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