Convergys Philippines Corporation is rated
3.2 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Convergys Philippines Corporation is rated
3.2 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Convergys has been a huge part in my development as an employee. The workshops I appreciate the most are ELM, SYF TTT and the Trainer Academy. After becoming a Core Trainer, I didnt have a lot of options to get promoted. My supervisor is very understanding whenever I file for Vacation Leaves. I will never forget how Convergys helpedmy family and I when our place was hit by Typhoon Haiyan. I felt their genuine concern and I received a lot of help from different people from different departments. My Co-Trainers taught me a lot of life lessons and knowledge that I will forever bring in my journey....Read More
Dislikes
The clause “Business Needs” in the contract. It defeats the importance of freedom to make decisions. Coaching is not done on a regular basis. You have to ask for it for you to be able to know your performance for the month. Lacks Dev plan for trainer.
Work Details
As a Trainer, I have witnessed how my trainees grow as an individual and as an employee. I realized how important and vital my job is in developing future Leaders.
Work days: Monday to Friday
(Flexible Timings)
French lead research analyst in
Bangalore / Bengaluru
D&B language Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Sep 2019
Likes
In Convergys "D&B" this is the worst BPO company in my life which i had to work with dictators. It is not an MNC company because they do not fallow MNC rules, we can simply say it is a child labor jail which is monitored by dictators.
Dislikes
The worst company in my life.
Work Details
French language specialist.
Work days: Monday to Friday
(Strict Timings)
Team Lead Operations
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Oct 2018
Likes
The people I work with
Dislikes
Recent changes that focused more on profit and somewhat allowed morale to go down
Work Details
It was exciting and fun during the first 5 years. Then it all changed and became more focused on profit and allowed employee morale to go down. But that again is kust my point of view.
Work timings: Strict Timings
Work related travel:This is a desk job.
Employee Benefits
Online courses for leaders
Director, Client Services, Financial Services vertical in
Manila
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 19 Mar 2018
Likes
Salary and global opportunities
Dislikes
Redundancy
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive
Technical Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Apr 2019
Likes
They offer higher salary rate
Dislikes
No weekend off day.
Work Details
Busy schedule
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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Convergys Philippines Corporation.
Cebu, Philippines
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Feb 2020
Likes
I guess compared to the previous company I’ve work with,Convergys Cebu has less over confident and entitled leaders and workmates.
Dislikes
The compensation and pay increase. Also,leaders way of retaining their employees;they give false expectation.
Work Details
I was a Subject Matter expert for 2 yrs,became a manager and then resigned.