convergys india services Bangalore / Bengaluru Reviews

Likes

Working environment is very horrible, Specially in SecureCX Project . Its a pure BPO culture and no work life balance. Join only if you dont have anything else.

Dislikes

Work life balance not there, Hikes are just like pennies. Work presure always... all weekend you have to work without any benefits.

Work Details

Very bad.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company culture . Which is not followed by people

Dislikes

Compensation.

Work Details

Nothing but pressure from upline managers un imaginable logics

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

None

Dislikes

None

Work Details

Nothing

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Work culture is the best. Excellent learning opportunities

Dislikes

Percentage of pay hikes can be better

Likes

its not far like ec wf or mr halli

Dislikes

i was underpaid, despite my knowledge, experience. neither did they offer me a job position that suited my profile. I felt that i was on target because i was asking too many questions about the product during training. And trust me i was asking genuine questions. I got maximum calls for product limitation issues, where there is no resolution and hence my NPS score was hit so that i dont get allowance. The TL is not from technical background and does not understand a tech's issue/ the process of trouble shooting a issue. When complained to Ops Managers they had no answer. What they were saying is a tech should carry the burden of dsat customers due to product limitation. Very bad experience including with HR....Read More

Work Details

I was supporting Quick books (Intuit) US customers. Post shutdown of this process they are offering me banking process. A hardcore techie imagine being offered banking process. They expect us to have internet connection and also a laptop.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work, process

Dislikes

Only thing I dislike was the day on which I have got a call in the evening just before one day of the lock down and was told to take the systems immediately from the office and get the Wi-Fi connection at home for working from home. It was not possible to get the Wi-Fi connection in my area immediately and they have informed us justbefore one day. Next day onwards there was a lock down so couldn't get anything. Till the date I'm here at home without working for the company. Will company compensate that for me?...Read More

Work Details

I'm a senior support agent.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture

Dislikes

Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great place to work but no value for tenured people. Don't suggest people to work here for more than a year.

Dislikes

Job security

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Culture

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great team to work with. Good self development courses available. Challenging environment helps you to learn everyday.

Dislikes

None.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nottin

Dislikes

Everything

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.