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Conneqt Digital

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based on 53 Reviews

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Conneqt Digital Customer Success, Service & Operations Department Reviews

based on 9 reviews

Updated 22 Nov, 2024

Overall Rating

2.9/5

How AmbitionBox ratings work?

Category Ratings

2.9

Job Security

2.9

Skill development

2.8

Salary & Benefits

2.6

Company culture

2.5

Work Satisfaction

2.4

Promotions/Appraisal

2.3

Work-Life balance

Explore Reviews by Department

Customer Success, Service & Operations

2.9

• 9 Reviews

Engineering - Software & QA

2.9

• 18 Reviews

Human Resources

3.7

• 5 Reviews

9 reviews found

Sort by: Popular

Customer Service Representative 1 in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 02 Sep 2023

Likes

Few supervisors are good and supportive

Dislikes

Most of the supervisor are worst unsupported force to work over time

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 15 May 2023

Likes

Nothing to be liked.

Dislikes

Lots of office politics Inefficient management Long working hours

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 26 Oct 2023

Likes

Management and support

Dislikes

Shift timings and work pressure

Customer Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 14 Jun 2023

Likes

Nothing

Dislikes

Not good behavior towards employe

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Cx support associate in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Literally nothing waste of time

Dislikes

Huge stress Company policies no work life balance less perks huge workload without increment TLs Never take responsibility regretting worked here wasted 2 years.

Inbound and Outbound Executive (working remotely)

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Mar 2023

Likes

Because you connect is a good company and growth company

Dislikes

Na

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.

Customer Care Executive in Begumpet

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 01 Feb 2023

Likes

The support staffed is good and helping nature

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.

You are reading trusted reviews. Keep reading to find out more about Conneqt Digital.

Cce Executive (working remotely)

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 27 Sep 2022

Likes

All employees supportive

Dislikes

There is no systematic way to d work

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.

Discover interview dos and don'ts from real experiences

BPO Analyst in Raniganj Hyderabad

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 04 Nov 2022

Likes

It's an waste Q conneqt company

Dislikes

Yes offcourse

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory. If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.

Return to all reviews

Top trending discussions

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a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

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AmbitionBox has 9 Conneqt Digital reviews submitted by Conneqt Digital employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Conneqt Digital is the right company for you. 72% of emplo...Read more

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Conneqt Digital Reviews >
Conneqt Digital Customer Success, Service & Operations Department Reviews Reviews

Working Days at Conneqt Digital Customer Success, Service & Operations Department

based on 9 reviews

Rotational Shift

72%

Monday to Saturday

14%

Monday to Friday

14%

Work Timings at Conneqt Digital Customer Success, Service & Operations Department

based on 9 reviews

Flexible timing

Strict (11am - 6pm)

Strict (10am - 7pm)

29%

18%

18%

35% employees reported other strict timings

Shift Timings at Conneqt Digital Customer Success, Service & Operations Department

based on 9 reviews

Day shift

100%

Business Travel at Conneqt Digital Customer Success, Service & Operations Department

based on 9 reviews

No travel

71%

Within city

29%

Conneqt Digital Salaries in Customer Success, Service & Operations Department in India

Customer Care Executive 6 salaries	₹1.2 L/yr - ₹2.7 L/yr
Customer Service Associate 6 salaries	₹2.3 L/yr - ₹3 L/yr
Customer Service Executive 5 salaries	₹2.6 L/yr - ₹3 L/yr
Customer Support Executive 3 salaries	₹2.4 L/yr - ₹3 L/yr
Customer Service Representative 3 salaries	₹2.5 L/yr - ₹4.2 L/yr

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3.7

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