Concentrix Corporation Technical Support Executive Reviews

Likes

Salary is good like most top BPOs. Not much work pressure for a BPO. Still growing company, so growth opportunities exist. Currently Chennai Office is good.

Dislikes

No work life balance. Management does not have long term picture just want to fill vacancies & kickstart process like any BPO. Long term knowledge will not trickle down, pilot batch will grow, consecutive resources will only be squeezed for work because pilot batch will have good experience but are they selected based on long term people value. In fact most process are either from other loss BPOs or since Other Concentrix branch failed, then what guarantee in future it won't happen to the current branch? So select leaders who will nurture future batches and stick to company. End of the day your career, you as a employee need to take FULL RESPONSIBILITY. Despite multiple request & showing keen to work, surprised such a big organisation could not give me an alternative process. Like any company has plus and minus. Plus - Chennai Office is way better but you need to be comfy with other cultures of India, especially South. Less work pressure. Growing company especially Chennai Office. So lot of opportunities. Pay is good. Cons - Like any BPO job don't expect job satisfaction . HR team clearly not having any plan to retain and nurture talent. No long term people vision. So in future they might lose good resources. See in what role be it BPO, Admin, IT, HR, Finance - every candidate will surely fit in one or other role if he is not comfy in one process. So if someone is not happy & is WILLING to work for company, HR should not allow such resources to exit the company. My case I said - I am okay for HR, WFM, Admin or even IT team, atleast a try or chance but company no interest. Not even had a discussion for namesake as to what else we can try in other departments. Yea we have other jobs in other companies but I would have been grateful for concentrix if they just had seen what other options we can fit a candidate, atleast a try especially if it's strong appeal. So pay is good, decent job security but compared to top companies and latest job market, concentrix will be 7 out of 10....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

On time salaries

Dislikes

Team leaders were very rude and unprofessional, education on team leaders were less than and agent still he is leading team without any strategies

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Will give increase your patience level.

Dislikes

Worst! Worst! Worst! No job security, bad training system even trainers, worst manager i was working under 3 different managers and all were the evil literally. People also say shit about you for no reason, even if you not gave attention still they will do bitching about you. EVERYONE! SO WORST WORK CULTURE AND ENVIRONMENT. specially in Comcast. They even forcefully push you to resign. The management did this, With two people. Only politics works there. No incentives. No leaves. The transport is the most shit thing they have no security for you vehicles, cab drivers damage the vehicles intentionally to satisfy their ego and company support them to save reputation. Managers took hours of feedback for no reasons. Comcast is full with biasedness....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Colleague

Dislikes

Management is very bad

Likes

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes

Likes

Na

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Only Job Security is good here to be liked

Dislikes

Everything here is worst the culture, environment, appraisal etc.