Concentrix Corporation Trust and Safety Specialist Reviews

Likes

Great Company to work with.

Dislikes

Should focus on work life balance, give employees the options of work from home, fixed shifts and hybrid setting to promote mental health. One company, one shift.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

They take care of the customer a lot but they give the first priority to the employee.

Dislikes

The parties I wanted to work in this particular company but due to my 3 days of absentism they made me leave the company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is there to like

Dislikes

This company doesn't provide any security about employees person life and insult publically . This company harrass the employee so that the employee forcefully themselves resign the job. This company management and teamleaders show lot of partiality only for there loved once in the team and encourage to jump to next level. Others can't get chance to go to the next level and remain in the same level for years and years. Don't have much scoop....Read More

Likes

Job security

Dislikes

Working at Concentrix has been a challenging experience, and I feel compelled to share my observations to help others make an informed decision. 1. Work-Life Balance: The work-life balance at Concentrix is virtually nonexistent. The 9.5-hour workdays, unique to the company in India, are not only exhausting but also violate standardlabor policies. Employees are allowed only two 15-minute breaks and one 30-minute break, for which they must seek permission to take. Moreover, staying back after shifts for meetings has become the norm, further eroding personal time and creating undue stress. 2. Salary & Benefits: The fixed salary is noticeably below industry standards, and the issue of nonpayment for overtime work is concerning. Employees are often forced to work beyond their shifts without adequate compensation. Policies like "Blackout Days," introduced during festivals to restrict leave, exacerbate dissatisfaction. Even taking sick or emergency leave is an ordeal, with managers expecting prior notice for unforeseen circumstances—an unreasonable expectation in any work environment. 3. Promotions/Appraisal: Annual appraisals are more of a myth at Concentrix. Despite being a top performer, I received only a 2% salary increase over two years. The company frequently modifies its policies to limit employee eligibility for appraisals, creating frustration and dissatisfaction among the workforce. 4. Skill Development/Learning: There are no avenues for skill development or professional growth. The demanding work environment leaves no time or opportunity for employees to enhance their skills or broaden their knowledge base. 5. Work Satisfaction: Work satisfaction is minimal, especially for those in operations. Employees are treated more like machines than humans, with frequent and impractical changes to KPIs driven by client demands. This creates a high-pressure environment and leaves employees feeling unvalued and unsupported. 6. Company Culture: The company culture is riddled with bias, especially when it comes to growth and promotions. Favoritism is prevalent, and deserving employees often find themselves overlooked for career advancement. Conclusion: Overall, Concentrix has significant room for improvement in multiple areas, particularly in addressing labor law compliance, employee well-being, and fairness in workplace policies. While the company may have its strengths, my experience has been overwhelmingly negative, and I cannot recommend it to those seeking a balanced and fulfilling work environment....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only salary part

Dislikes

Company's environment is ridiculous as no higher management is going to support you. HR specially DIPALI CHAUDHARY is she very rude. She use to say things will remains confidential then the whole floor comes to know about the conversation between agent and HR.

Likes

Leaves policies good never hold employees salary . Very low Pressure

Dislikes

My biggest mistake to give my golden period they don't deserve stable employees because after 10 yrs salary increment is too low as compared to other organisations, IJP only valid for those have skills to buttering gossips with senior, those employees keep happy to senior from anyway except work, Don't stay a long time without permotion always make short time goal with this company, If you are tenure then no one recognised you , now you are a machine only for them ....Read More

Likes

Bahot hi bekaar trainer aur Concentrix ki overall team agents ko nikal dete hai bahot hi bekaar experience hua Concentrix mein kaam kar ke

Dislikes

trainer manager arrogant ego nature Stupid mentality people are there in Concentrix

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Utkarsh Sir from (HR). He is really very supportive and fast to provide resolution

Dislikes

Management is not helpful and are not on words. Agents are promised to do OT for business requirements however agents have to fight for their OT amount for months. HR team is vague and never have solution and never picks the calls of employees. CNX never follows the policies and are of 10 hours working shift. Would suggest people not to join CNX Chandigarh.

Likes

nothing to like about webhelp so far as it is linked wuth concentrix now

Dislikes

there is no job security and lot's of politics is there in the office and they do not provide the salary what they've promised so no good experience

Likes

It's work culture are pretty good than other.

Dislikes

They don't have any solution and tool for the process we work, customer keep asking but we are not able to provide them resolution sinc they ultimately don't have any solutios. Employee jobs are not secure they keep firing even on a minor mistake.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Initially there was some scope to learn but right now it's all ruined. Nothing good or positive about Concentrix!

Dislikes

Almost everything! No work life balance, work pressure, micromanagement, tortures, politics. Everything you can think negative for an organisation will be present here. Working hours are 10.5 hours. 7:30 PM to 5 AM. They won't allow to take you leave. Half day is maximum you can take beyond that your incentive will be deducted (8000/- inr if you take more than half day leave). Hated this organisation from the core of my heart!...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

While working in concentrix you will learn how to handle pressure. Top notch training is provided.

Dislikes

Work culture is very poor. So much work pressure is there. Less Salary

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Training for freshers is good.

Dislikes

They don't provide the appraisal. And no medical facilities for freshers families. And the HR is lack of knowledge for any ESIC facilities and they change the HR policies any time and cheating with the employees who are freshers.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security is there and work securtity is there and work culture

Dislikes

Salary is very low according to.market standard and situation. And work life balance is not there at all

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Worst Team Leader a Lady Supported by Senior manager operations also a worst Lady Toxic environment Mental torture No cab facility even night shift

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Dislikes

No HR support for frustrating employee because few managers are there like a goon and completely control the employees but employee do not have anyone to explain their issues. Employees have only option to resign to be free from the toxic culture created by the management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.