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Concentrix Corporation
Comparebased on 26.4k Reviews
Video summary
Filter reviews by Concentrix Corporation Technical Support Officer Reviews
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What employees say about Concentrix Corporation?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
60% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
6 reviews
Jobseekers also viewed
10 reviews found
Technical Support Officer in Thane
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good in Concentrix
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I nevermind what is not good over there
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Officer in Navi Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Management
Work Details
Work days: Rotational Shift (Flexible Timings)
Technical Support Officer in Pune
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Traning
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
Dislikes
No work-life balance
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Officer in Thane
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I worked in Convergys as a Part time TSO. My Overall experience working with Convergys was good. Nice Company Culture, as a part time job, was easily able to manage work and home. First company in my knowledge where this part time work facility available.
- Skill development - Excellent
- Job security - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
First and Foremost thing which i dislike is leaves.Though we get PL. No leaves from company except weekoffs. Not even Indian holidays nor Client's location holidays. Thats the worst thing i found here. Sometimes work pressure is very high. Another thing i disliked is Career Growth., Dnt know whether its because of part time.. i worked 3 years there, i resigned from the same position at which i joined. This thing i mentioned there when i resigned that no growth....Read More
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Technical Support Officer in Thane
Technical Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Place to work!
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
Dislikes
Work Pressure is high Against the money they are giving to Agents.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Support Officer in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management needs to improve a lot.
Dislikes
Management needs to improve a lot.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
Work Details
Manageable.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical Support Officer in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment, learning
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
NA
Work Details
It was exciting but pressure was there.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Officer in Gurgaon / Gurugram
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Transport
Dislikes
Rotational shift
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Technical Support Officer in Thane
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Na
Work Details
Na
Work timings: Flexible Timings
Technical Support Officer in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Got the world class training. When I joined Convergys, it was a leader in BPO industry, now I don't think it's that great.
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
Dislikes
Break adherance. They used to give 15 minutes of break, less bio breaks.
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
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Similar Designation Reviews
Senior Process Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good except Salary and promotion , U will get peaceful work culture and work life balance , don't expect salary and promotion
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Salary, promotion, skill development
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Ranchi (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture and the great platform to enhance skills.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There's no any reason available to dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Ranchi (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was very comfortable in part time work and they were paying pretty gd so only this I liked
- Company culture - Excellent
Dislikes
I hate insecurity of jobs here, they can kick you very conveniently as we their requirements
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salaries
- Skill development - Good
- Job security - Excellent
Dislikes
Team leaders were very rude and unprofessional, education on team leaders were less than and agent still he is leading team without any strategies
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Pune
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: other
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a Dynamic company , work culture very good. You can develop your skill.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Company environment too good . All are good. Develop your skill. You can manage your life and work balance.
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country, International Travel.
Team Lead in Chandigarh
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is a big plus.
- Job security - Excellent
- Promotions - Good
- Company culture - Good
Dislikes
Management in tier 2 cities is terrible. No respect for the juniors no understanding just work pressure. They treat you like servent even at TL level people are not spared.
- Salary - Poor
- Skill development - Bad
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Ranchi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Concentrix was a great company to work with, great management and leaders They provide 100% job security, even at the time of business rampdown they provided employment to everyone not a single person was asked to resign.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Salary, only reason why I resigned from the job was the salary, the salary that they are offering at Ranchi location is very less. I worked there for around 3 years starting salary was 10000 and after 3 years the increment that they made was us just 4000 In which even I promoted once.
- Salary - Poor
Work Details
Work policy: As per the business requirements they gave me 5 months of work from home.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Gurgaon / Gurugram (working remotely)
Full Time
Customer Advisor Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's work culture are pretty good than other.
- Company culture - Excellent
Dislikes
They don't have any solution and tool for the process we work, customer keep asking but we are not able to provide them resolution sinc they ultimately don't have any solutios. Employee jobs are not secure they keep firing even on a minor mistake.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Gurgaon / Gurugram (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Company to work with.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Should focus on work life balance, give employees the options of work from home, fixed shifts and hybrid setting to promote mental health. One company, one shift.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other Concentrix Corporation Reviews
Lead Recruiter in Gurgaon / Gurugram
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is good here, nither any promotion nor growth in any terms, not good organization to join.
Dislikes
Over all environment is not good to work if you are looking for some growth or work life balance
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Senior Customer Service Executive in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The process was really nice.
- Salary - Good
Dislikes
Work culture, toxic management, one of the TL slapped his girlfriend in the cafeteria still working in the organisation. They pin point a particular employee who are vocal about the Toxic work culture and push all their possible buttons of that employee until they leave. The shift is totally biased, one person is doing midnight for a month then another doing morning for months…
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Operations Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was nice about 16 years, but it depends on the leadership team. Now I left the organization.
- Job security - Excellent
- Work-life balance - Good
Dislikes
Bad leadership team who does not know the organization culture and not considering input from seasoned resources.
- Salary - Poor
- Skill development - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Technical Advisor in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
Dislikes
Work-life balance (Most of your year work will be in the Graveyard- about 60% shift of your year) Salary is low (And no night allowance) Promotions are very delayed and you will be sent back to the previous work if they do not have the openings There is no Job security as they will hire you for the Technical Support but will set theincentives on sales even if your profile was not for sales. There is no work satisfaction . Note - If you are from the Sales background From the start, then I would suggest you to get into this company and you will an ALL star, but if you are not, RUN. There is no skill development in this company...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Representative in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People are good, but as you know BPO was never made for work life balance and peace.
- Company culture - Good
Dislikes
They are not even providing basic good salary for a fresher in international processes. Atleast provide 25k in hand boss!
- Salary - Poor
- Skill development - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work policy: After atleast 6 months of serving you can get a WFH option.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate in Gurgaon / Gurugram (working remotely)
Full Time
Cigna Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everyone helps each for freshers it is like school boy joined college. And you will never get this freedom any other company. You can get easily WFH. I'm working for 2.6 months in this period I just did work WFO only 9 Months.
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Well salary is issue solely heavy. You will get less salary as compared any other MNCs company. But if get own vihecle then it is advantage for you can get 4000₹ extra as T.A. and work environment depends on which process in you are.
Senior Representative in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing.
Dislikes
Worse company to work with. I was forced to work 7 days straight without any leaves and the management altered the data just to hide their mistakes and they blamed me for no reasons. I will be raising a legal case against the company to labour court because forcing anyone to work 7 days is not legal.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Senior Software Engineer in Greater Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from home
- Salary - Good
- Skill development - Good
Dislikes
There are not job security, they judge your performance in very short time, and Manager will send you on PIP, after recommendation of Senior, they will not listen you or give you time.
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: other
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Representative in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you get a better opportunity to learn some new skills at a different place with a lower pay, I would suggest you to take it. Do not waste your time here, unless you are really desperate for a job.
Dislikes
Once you get in they will not treat you as a human being and no one will listen to you. They will give petty excuses such as client requirement and other things and will make you work.
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Chat Support Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just you get knowledge of things and experience of working in corporate office
- Skill development - Good
Dislikes
Very less salary and taking work like an labour + you never know when you are suddenly in PIP or PLA becoz of attendance and other things
- Salary - Poor
- Job security - Poor
Work Details
Work policy: Currently working from home but can be called to office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
- HQ - Fremont, California, United States (USA)
- BPO
- 50k-1 Lakh Employees (India)
- Public
- Non-Profit
- Recruitment
- Software Product
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AmbitionBox has 10 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... 75% of employees reported the working days at Concentrix Corporation as Rotational Shift. 60% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more- Home >
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