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Concentrix Corporation
Comparebased on 27.2k Reviews
Video summary
Filter reviews by Concentrix Corporation Technical Support Officer Reviews
Rating distribution
Category Ratings
Company culture
Skill development
Job security
Promotions
Work-life balance
Salary
Work satisfaction
What employees say about Concentrix Corporation?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
60% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
6 reviews
Jobseekers also viewed
10 reviews found
Technical Support Officer in Thane
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good in Concentrix
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I nevermind what is not good over there
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Officer in Navi Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Management
Work Details
Work days: Rotational Shift (Flexible Timings)
What people are saying about Concentrix Corporation
Technical Support Officer in Pune
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Traning
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
Dislikes
No work-life balance
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Officer in Thane
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I worked in Convergys as a Part time TSO. My Overall experience working with Convergys was good. Nice Company Culture, as a part time job, was easily able to manage work and home. First company in my knowledge where this part time work facility available.
- Skill development - Excellent
- Job security - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
First and Foremost thing which i dislike is leaves.Though we get PL. No leaves from company except weekoffs. Not even Indian holidays nor Client's location holidays. Thats the worst thing i found here. Sometimes work pressure is very high. Another thing i disliked is Career Growth., Dnt know whether its because of part time.. i worked 3 years there, i resigned from the same position at which i joined. This thing i mentioned there when i resigned that no growth....Read More
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Officer in Thane
Technical Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Place to work!
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
Dislikes
Work Pressure is high Against the money they are giving to Agents.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Support Officer in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management needs to improve a lot.
Dislikes
Management needs to improve a lot.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
Work Details
Manageable.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical Support Officer in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment, learning
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
NA
Work Details
It was exciting but pressure was there.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Officer in Gurgaon / Gurugram
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Transport
Dislikes
Rotational shift
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Technical Support Officer in Thane
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Na
Work Details
Na
Work timings: Flexible Timings
Technical Support Officer in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Got the world class training. When I joined Convergys, it was a leader in BPO industry, now I don't think it's that great.
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
Dislikes
Break adherance. They used to give 15 minutes of break, less bio breaks.
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Similar Designation Reviews
Customer Support Executive in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like about this shitiest company. Yes it is TRUE that they provide you job very easily. So one looking for job can apply here but while working their is nothing to like.
Dislikes
No work life balance. No public holidays given. TL will ask you to come to work on festive holidays for extra pay I.e 800rs only depending upon your salary. No cooperation from higher management. They will ask you anytime to extend your shift. 9.5hrs of shift in which 8.5hrs is for work and get 30mins lunch break and 15-15mins break. And if you exceed the break you will have to extend the shift. Shift timings. No productivity left in life. Very low salary. Only the higher management is happy in this job because there is nobody to monitor them. They can do whatever they want. Roam anywhere at anytime. Take half day and go for team party. We as employees can only leave the building after shift end. Worst company to start career with....Read More
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Mumbai
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Your job is secure, management and policies favour you. Try being with International processes, they have better culture.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The promotion process is slow. There are people here working for over 7 years who have become SMEs.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the work place.. the management.. and how they gave more opportunities for the employees to grow not only in one field but on different kind account where we can improve our skills.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None.
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Process were good but growing rate very low and TL are quite bossy not friendly....job security is 5 out of 5 but growing as in professionally and financially verry negligible
- Job security - Good
Dislikes
1 no work life balance no salary no improvements
- Salary - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If someone delivery his basic KRA his or her job is secure. No problem with work, we are ask to deliver a reasonable target but there are some issue with C sat rating because of company policy we get dsat by customer.
- Job security - Good
- Work satisfaction - Good
Dislikes
I don't like working in grave yard shift which start at 1:00 am and ensure at 9:30 am.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Ranchi (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture and the great platform to enhance skills.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There's no any reason available to dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Ranchi (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was very comfortable in part time work and they were paying pretty gd so only this I liked
- Company culture - Excellent
Dislikes
I hate insecurity of jobs here, they can kick you very conveniently as we their requirements
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salaries
- Skill development - Good
- Job security - Excellent
Dislikes
Team leaders were very rude and unprofessional, education on team leaders were less than and agent still he is leading team without any strategies
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Pune
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: other
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a Dynamic company , work culture very good. You can develop your skill.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Company environment too good . All are good. Develop your skill. You can manage your life and work balance.
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country, International Travel.
Other Concentrix Corporation Reviews
Sr. Representative Operations in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture is good. Work-life and environment is still the best in my corporate career. Job security is there but if you have bad TL then you're done for it😅..
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Politics regarding promotions
- Skill development - Poor
- Promotions - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Chat Support Executive in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing was good .. everything was bad.
Dislikes
Everything was bad not a single thing was good there.. bad working environment , pressure .. never ever join this fool company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Chat Support Executive in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture was good and facilities was also good.
Dislikes
Company hire temporary employees and after wasting the time of employees the fired everyone. There is no option for permanent.
- Salary - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager Operations in Coimbatore
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Like the work but not the management. Lot of opportunities to grow according to company policy but the management politics won't allow.
Dislikes
Poor management, Lot of attrition due to work burnouts. No space for personal life.
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Agent in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1- Supportive TL and SME 2- Friendly environment 3- Salary on time 4 - provide opportunity for fresher
- Job security - Excellent
- Company culture - Excellent
Dislikes
Strict working hours No exception Less growth
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Operations Representative in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's environment. The infrastructure it has I could have just wondered in my previous companies🤣.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Holiday are so less. Like in Diwali, Eid we have to work yarr.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Advisor in Kolkata
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time, excellent job security and culture.
- Job security - Excellent
- Company culture - Excellent
Dislikes
Poor management in domestic process that disturbs work life management, high pressure enviornment.
- Skill development - Bad
- Promotions - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Associate in Visakhapatnam
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly nature and good environment.sometimes dance program, team lunch. Work was good and Learnt more things on credit card
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Salary was not increased. Work was very strict mainly on quality sometimes working on Sunday and even on festival days. Monday to Saturday full work
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Senior Technical Associate in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a never ending useless career where you expect to be promoted but when you see people who are already working on the same position from past 10 years you get your answer however if you are good to turn around and butter you may get promoted within 3 years
Dislikes
Just a modern day digital labour that is you get paid like a real labour who is just working on a computer and the best part is they make more than you will.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Active Directory Specialist in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development is good
- Skill development - Good
- Work-life balance - Good
Dislikes
New rules and regulations, the salary increment, the new operation manager for pune nad gurgaon location never takes decisions for employees, it feels like you are working in BPO. No scope of promotion removing designation.and incentive program as well. Political environment.
- Promotions - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
- HQ - Fremont, California, United States (USA)
- BPO
- 50k-1 Lakh Employees (India)
- Public
- Non-Profit
- Recruitment
- Software Product
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... 75% of employees reported the working days at Concentrix Corporation as Rotational Shift. 60% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more- Home >
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