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Concentrix Corporation
Comparebased on 26.2k Reviews
Video summary
Filter reviews by Concentrix Corporation Technical Support Officer Reviews
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Category Ratings
Company culture
Skill development
Job security
Promotions
Work-life balance
Salary
Work satisfaction
What employees say about Concentrix Corporation?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
60% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
6 reviews
Jobseekers also viewed
10 reviews found
Technical Support Officer in Thane
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good in Concentrix
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I nevermind what is not good over there
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Officer in Navi Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Management
Work Details
Work days: Rotational Shift (Flexible Timings)
Technical Support Officer in Pune
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Traning
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
Dislikes
No work-life balance
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Officer in Thane
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I worked in Convergys as a Part time TSO. My Overall experience working with Convergys was good. Nice Company Culture, as a part time job, was easily able to manage work and home. First company in my knowledge where this part time work facility available.
- Skill development - Excellent
- Job security - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
First and Foremost thing which i dislike is leaves.Though we get PL. No leaves from company except weekoffs. Not even Indian holidays nor Client's location holidays. Thats the worst thing i found here. Sometimes work pressure is very high. Another thing i disliked is Career Growth., Dnt know whether its because of part time.. i worked 3 years there, i resigned from the same position at which i joined. This thing i mentioned there when i resigned that no growth....Read More
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Officer in Thane
Technical Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Place to work!
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
Dislikes
Work Pressure is high Against the money they are giving to Agents.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Support Officer in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management needs to improve a lot.
Dislikes
Management needs to improve a lot.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
Work Details
Manageable.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical Support Officer in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment, learning
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
NA
Work Details
It was exciting but pressure was there.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Officer in Gurgaon / Gurugram
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Transport
Dislikes
Rotational shift
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Technical Support Officer in Thane
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Na
Work Details
Na
Work timings: Flexible Timings
Technical Support Officer in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Got the world class training. When I joined Convergys, it was a leader in BPO industry, now I don't think it's that great.
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
Dislikes
Break adherance. They used to give 15 minutes of break, less bio breaks.
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Similar Designation Reviews
Customer Care Executive in Ranchi (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture and the great platform to enhance skills.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There's no any reason available to dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Ranchi (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was very comfortable in part time work and they were paying pretty gd so only this I liked
- Company culture - Excellent
Dislikes
I hate insecurity of jobs here, they can kick you very conveniently as we their requirements
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salaries
- Skill development - Good
- Job security - Excellent
Dislikes
Team leaders were very rude and unprofessional, education on team leaders were less than and agent still he is leading team without any strategies
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Pune
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: other
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a Dynamic company , work culture very good. You can develop your skill.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Company environment too good . All are good. Develop your skill. You can manage your life and work balance.
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country, International Travel.
Team Lead in Chandigarh
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is a big plus.
- Job security - Excellent
- Promotions - Good
- Company culture - Good
Dislikes
Management in tier 2 cities is terrible. No respect for the juniors no understanding just work pressure. They treat you like servent even at TL level people are not spared.
- Salary - Poor
- Skill development - Bad
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Ranchi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Concentrix was a great company to work with, great management and leaders They provide 100% job security, even at the time of business rampdown they provided employment to everyone not a single person was asked to resign.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Salary, only reason why I resigned from the job was the salary, the salary that they are offering at Ranchi location is very less. I worked there for around 3 years starting salary was 10000 and after 3 years the increment that they made was us just 4000 In which even I promoted once.
- Salary - Poor
Work Details
Work policy: As per the business requirements they gave me 5 months of work from home.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Gurgaon / Gurugram (working remotely)
Full Time
Customer Advisor Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's work culture are pretty good than other.
- Company culture - Excellent
Dislikes
They don't have any solution and tool for the process we work, customer keep asking but we are not able to provide them resolution sinc they ultimately don't have any solutios. Employee jobs are not secure they keep firing even on a minor mistake.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Gurgaon / Gurugram (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Company to work with.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Should focus on work life balance, give employees the options of work from home, fixed shifts and hybrid setting to promote mental health. One company, one shift.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Kolkata (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They take care of the customer a lot but they give the first priority to the employee.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
The parties I wanted to work in this particular company but due to my 3 days of absentism they made me leave the company.
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Concentrix Corporation Reviews
Technical Support Specialist 1 in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Shuttle facility provided by company
- Job security - Good
Dislikes
In my project, my Hr encourage unprofessional environment and also some of the team leader in my process are very uneducated and also they don't no some basic excel knowledge , also they pick some of choosen people those who fevorite them.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Advisor in Pune
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Allow to work with different customers around the world
Dislikes
Poor work related policy. Work pressure. No time for skill development. Lack of growth opportunities.
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Quality Analyst in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Have a good job security and skill uplifting and work-life balance is excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Promotions are slow and salary hike is very poor.Does not suited for current economic conditions
- Salary - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Analyst in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work-life balance, growth, opportunities, friendly and understanding seniors. Here you do not feel like a robot. You feel heard, valued and respected. If they just provide a little more salary, they will be the leading company, because in the current world of inflation, their salary structure is bit hard to maintain the life.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Everything was great
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Technical Support Executive in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
While I appreciate the job security Concentrix provides, I'm becoming increasingly dissatisfied with the current process. The workload has significantly increased due to the constant addition of new responsibilities, yet there has been no corresponding adjustment to our salaries. It feels as though we are being compelled to meet every client demand without any consideration for the impact on employees or our feedback. This imbalance between workload and compensation, coupled with a lack of employee voice, is creating a challenging and demotivating work environment....Read More
- Job security - Good
Dislikes
I was promoted just nine months after joining Concentrix. While I was thrilled to receive the promotion so quickly, I was extremely disappointed with the accompanying salary increase. It was a mere pittance, amounting to only a few hundred rupees. Honestly, it felt like an insult, especially considering the added responsibilities that came with the new role.
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager Operations in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working at Concentrix has been a rewarding experience, offering a dynamic work culture that fosters collaboration and growth. The company places a strong emphasis on employee well-being, providing a supportive environment where hard work is recognized. Job security is solid, with ample opportunities for career advancement and skill development. The satisfaction of contributing to a global organization while maintaining a healthy work-life balance makes it an ideal place to thrive professionally....Read More
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Getting a promotion is a huge task, it takes a lot of time.
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Representative in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Luckily I have worked for Google so company culture is overpowered, but there is no job security and the salary is not that much satisfactory but working with this company was so awesome journey for me learnt alot about lives....
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Every likes and dislikes is mentioned in first comment box, I can't write one by one in each column..
- Job security - Bad
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate in Bhubaneswar
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing good to say about that company Very very worst condition
Dislikes
Totally unsatisfied in that job, if employers even for going to the washroom then first They have to ask for permission and time should be only for come in 2 minutes whatever it is. Great MNC company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing
Dislikes
no support need work from home i left job only because of no work from home i have 10 years' experience and not happy with salary and people do bucketing they will grow
- Salary - Bad
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing out of the box.
Dislikes
Almost everything. No work life balance. No scope of growth. Almost nil skill development. Domestic and 'sir' culture across the company.
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
- HQ - Fremont, California, United States (USA)
- BPO
- 50k-1 Lakh Employees (India)
- Public
- Non-Profit
- Recruitment
- Software Product
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AmbitionBox has 10 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... 75% of employees reported the working days at Concentrix Corporation as Rotational Shift. 60% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more- Home >
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