Concentrix Corporation Senior Business Operations Manager Reviews

Likes

It was nice about 16 years, but it depends on the leadership team. Now I left the organization.

Dislikes

Bad leadership team who does not know the organization culture and not considering input from seasoned resources.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They will fire you on non perfomance. They ample time to improve your skills( Depends on process) There will be Job security

Dislikes

Appraisal are pathetic. Increment on promotion are pathetic as well. They are miser when it comes to money. They need everything but don't want to pay.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Working at Concentrix has been a challenging experience, and I feel compelled to share my observations to help others make an informed decision. 1. Work-Life Balance: The work-life balance at Concentrix is virtually nonexistent. The 9.5-hour workdays, unique to the company in India, are not only exhausting but also violate standardlabor policies. Employees are allowed only two 15-minute breaks and one 30-minute break, for which they must seek permission to take. Moreover, staying back after shifts for meetings has become the norm, further eroding personal time and creating undue stress. 2. Salary & Benefits: The fixed salary is noticeably below industry standards, and the issue of nonpayment for overtime work is concerning. Employees are often forced to work beyond their shifts without adequate compensation. Policies like "Blackout Days," introduced during festivals to restrict leave, exacerbate dissatisfaction. Even taking sick or emergency leave is an ordeal, with managers expecting prior notice for unforeseen circumstances—an unreasonable expectation in any work environment. 3. Promotions/Appraisal: Annual appraisals are more of a myth at Concentrix. Despite being a top performer, I received only a 2% salary increase over two years. The company frequently modifies its policies to limit employee eligibility for appraisals, creating frustration and dissatisfaction among the workforce. 4. Skill Development/Learning: There are no avenues for skill development or professional growth. The demanding work environment leaves no time or opportunity for employees to enhance their skills or broaden their knowledge base. 5. Work Satisfaction: Work satisfaction is minimal, especially for those in operations. Employees are treated more like machines than humans, with frequent and impractical changes to KPIs driven by client demands. This creates a high-pressure environment and leaves employees feeling unvalued and unsupported. 6. Company Culture: The company culture is riddled with bias, especially when it comes to growth and promotions. Favoritism is prevalent, and deserving employees often find themselves overlooked for career advancement. Conclusion: Overall, Concentrix has significant room for improvement in multiple areas, particularly in addressing labor law compliance, employee well-being, and fairness in workplace policies. While the company may have its strengths, my experience has been overwhelmingly negative, and I cannot recommend it to those seeking a balanced and fulfilling work environment....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It's a people centric organization. So many programs, learning and development session is there to upgrade yourself in by doing or completing this programs The most important thing which everyone is working for money and in concentrix salary structure is excellent and I never saw salary date extended by 1 day in my 9 years of experience. Company culture is excellent Management is excellent

Dislikes

Nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company probably is good but the gbs team is pathetic

Dislikes

2% hike is all they give The manager makes your life a hell if you don’t follow her instructions blindly Micromanaging at its peak as the manager does not like team interaction at all. She believes in divide and rule She only needs ppl who listen to her and not use their brain at all No work to help you grow professionally

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The organization has deep rooted culture and value system. Functions and departments were well organized.

Dislikes

Cost & revenue pressure is forcing the organization to take decisions that are perhaps not natural to them.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

One of the fantastic organization. If you're solo breadwinner of your family, join here. Your job will be safe and sound.

Dislikes

Late promotion Favourism Zero skill development

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good working environment. An online portal where tons of learning courses are offered for free. Mentorship and guidance is provided.

Dislikes

Salary, promotion, annual appraisal %

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Friendly nature and good environment.sometimes dance program, team lunch. Work was good and Learnt more things on credit card

Dislikes

Salary was not increased. Work was very strict mainly on quality sometimes working on Sunday and even on festival days. Monday to Saturday full work

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a never ending useless career where you expect to be promoted but when you see people who are already working on the same position from past 10 years you get your answer however if you are good to turn around and butter you may get promoted within 3 years

Dislikes

Just a modern day digital labour that is you get paid like a real labour who is just working on a computer and the best part is they make more than you will.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Skill development is good

Dislikes

New rules and regulations, the salary increment, the new operation manager for pune nad gurgaon location never takes decisions for employees, it feels like you are working in BPO. No scope of promotion removing designation.and incentive program as well. Political environment.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Your job is secure, management and policies favour you. Try being with International processes, they have better culture.

Dislikes

The promotion process is slow. There are people here working for over 7 years who have become SMEs.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like the work place.. the management.. and how they gave more opportunities for the employees to grow not only in one field but on different kind account where we can improve our skills.

Dislikes

None.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The process is vast which enables us to assist customers of different countries (except us,uk).it helps us in knowing different cultures and law of lands of this countries..salary is good..

Dislikes

Nothing as of now

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I don't like anything about concentrix.

Dislikes

The company is not bad but the management is pathetic . The company suggests sleeping culture for promotion. The operation manager named nirmala says if you want to get anything give what's there between your legs . The culture is very rotten and the one who works are targeted for no reasons. For mens to get promotion, it's very easy by offering alcohol party to the team leaders and managers . Try any other company but not concentrate+webhelp Webhelp is one of the most pathetic place due to management. A living hell on earth...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Concentrix have very good culture and environment for working and there are lot of opportunities to get promoted with in 2 years and your job is secure in this company

Dislikes

Pay scale is not good as per working hours

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.