Concentrix Corporation Deputy General Manager Operations Reviews

Likes

It was nice about 16 years, but it depends on the leadership team. Now I left the organization.

Dislikes

Bad leadership team who does not know the organization culture and not considering input from seasoned resources.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They will fire you on non perfomance. They ample time to improve your skills( Depends on process) There will be Job security

Dislikes

Appraisal are pathetic. Increment on promotion are pathetic as well. They are miser when it comes to money. They need everything but don't want to pay.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Working at Concentrix has been a challenging experience, and I feel compelled to share my observations to help others make an informed decision. 1. Work-Life Balance: The work-life balance at Concentrix is virtually nonexistent. The 9.5-hour workdays, unique to the company in India, are not only exhausting but also violate standardlabor policies. Employees are allowed only two 15-minute breaks and one 30-minute break, for which they must seek permission to take. Moreover, staying back after shifts for meetings has become the norm, further eroding personal time and creating undue stress. 2. Salary & Benefits: The fixed salary is noticeably below industry standards, and the issue of nonpayment for overtime work is concerning. Employees are often forced to work beyond their shifts without adequate compensation. Policies like "Blackout Days," introduced during festivals to restrict leave, exacerbate dissatisfaction. Even taking sick or emergency leave is an ordeal, with managers expecting prior notice for unforeseen circumstances—an unreasonable expectation in any work environment. 3. Promotions/Appraisal: Annual appraisals are more of a myth at Concentrix. Despite being a top performer, I received only a 2% salary increase over two years. The company frequently modifies its policies to limit employee eligibility for appraisals, creating frustration and dissatisfaction among the workforce. 4. Skill Development/Learning: There are no avenues for skill development or professional growth. The demanding work environment leaves no time or opportunity for employees to enhance their skills or broaden their knowledge base. 5. Work Satisfaction: Work satisfaction is minimal, especially for those in operations. Employees are treated more like machines than humans, with frequent and impractical changes to KPIs driven by client demands. This creates a high-pressure environment and leaves employees feeling unvalued and unsupported. 6. Company Culture: The company culture is riddled with bias, especially when it comes to growth and promotions. Favoritism is prevalent, and deserving employees often find themselves overlooked for career advancement. Conclusion: Overall, Concentrix has significant room for improvement in multiple areas, particularly in addressing labor law compliance, employee well-being, and fairness in workplace policies. While the company may have its strengths, my experience has been overwhelmingly negative, and I cannot recommend it to those seeking a balanced and fulfilling work environment....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It's a people centric organization. So many programs, learning and development session is there to upgrade yourself in by doing or completing this programs The most important thing which everyone is working for money and in concentrix salary structure is excellent and I never saw salary date extended by 1 day in my 9 years of experience. Company culture is excellent Management is excellent

Dislikes

Nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company probably is good but the gbs team is pathetic

Dislikes

2% hike is all they give The manager makes your life a hell if you don’t follow her instructions blindly Micromanaging at its peak as the manager does not like team interaction at all. She believes in divide and rule She only needs ppl who listen to her and not use their brain at all No work to help you grow professionally

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The organization has deep rooted culture and value system. Functions and departments were well organized.

Dislikes

Cost & revenue pressure is forcing the organization to take decisions that are perhaps not natural to them.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Equal opportunity employer Good healthcare benefits and various programs for employees Employee centric

Dislikes

Lot of Red Tapism Accountability not shared amongst functions

Work Details

Work policy: As per requirement

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Likes

Company culture is good. Work-life and environment is still the best in my corporate career. Job security is there but if you have bad TL then you're done for it😅..

Dislikes

Politics regarding promotions

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like about this shitiest company. Yes it is TRUE that they provide you job very easily. So one looking for job can apply here but while working their is nothing to like.

Dislikes

No work life balance. No public holidays given. TL will ask you to come to work on festive holidays for extra pay I.e 800rs only depending upon your salary. No cooperation from higher management. They will ask you anytime to extend your shift. 9.5hrs of shift in which 8.5hrs is for work and get 30mins lunch break and 15-15mins break. And if you exceed the break you will have to extend the shift. Shift timings. No productivity left in life. Very low salary. Only the higher management is happy in this job because there is nobody to monitor them. They can do whatever they want. Roam anywhere at anytime. Take half day and go for team party. We as employees can only leave the building after shift end. Worst company to start career with....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing was good .. everything was bad.

Dislikes

Everything was bad not a single thing was good there.. bad working environment , pressure .. never ever join this fool company

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Company culture was good and facilities was also good.

Dislikes

Company hire temporary employees and after wasting the time of employees the fired everyone. There is no option for permanent.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Like the work but not the management. Lot of opportunities to grow according to company policy but the management politics won't allow.

Dislikes

Poor management, Lot of attrition due to work burnouts. No space for personal life.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

1- Supportive TL and SME 2- Friendly environment 3- Salary on time 4 - provide opportunity for fresher

Dislikes

Strict working hours No exception Less growth

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It's environment. The infrastructure it has I could have just wondered in my previous companies🤣.

Dislikes

Holiday are so less. Like in Diwali, Eid we have to work yarr.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time, excellent job security and culture.

Dislikes

Poor management in domestic process that disturbs work life management, high pressure enviornment.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.